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    5 months ago

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    9 months ago

    Used to have cheap gas prices but under different management & prices are high, rude, foreign manager

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    5 years ago

    The worst shell I've ever been too. Car wash never works and the guy that works here is no help.

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    15 years ago

    Conveniently located on the corner of University & I-35. Nice selection of snacks and drinks inside.

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    8 years ago

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    11 years ago

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    People searched for Oil Change Stations 2,206 times last month within 15 miles of this business.

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    Sun Auto Service - I am unhappy motorist, thanks to Sun Auto in Georgetown!!!

    Sun Auto Service

    (202 reviews)

    On March 23, my father and I brought his vehicle to Sun Auto for diagnosis and repair of an…read moreoverheating issue. We worked primarily with Karl K., who was professional and thorough. After receiving a detailed inspection report, we authorized repairs only related to the overheating concern. The initial estimate was approximately $1,400, later expanded to ~$2,100 with additional approved items. Approximately one week later, I was informed that additional labor had already been performed due to complications encountered by the assigned technician, Robert Martin. This resulted in an unauthorized increase of approximately $700, which was neither discussed nor approved prior to the work being completed. This raised immediate concerns regarding billing practices. After nearly two weeks in the shop, we were informed that despite the repairs, the vehicle continued to overheat and the shop was uncertain how to proceed. During an in-person visit, interactions with staff (excluding Karl K. and the General Manager, Travis) were unprofessional and defensive. While the General Manager acknowledged communication failures and removed the unauthorized charges, the technician was unable to clearly explain why the overheating issue persisted after the repairs. After being encouraged to allow additional work at no cost, we agreed. Two days later, we were told the issue was resolved by bleeding air from the cooling system. We retrieved the vehicle immediately. Upon pickup, the vehicle was returned with loose bolts placed on the windshield and a non-functional hood latch, an issue that did not exist prior to service. Despite photo documentation, Sun Auto has refused responsibility, attributing the damage to vehicle age and denying fault. While Karl K. acted professionally throughout, the overall experience reflects serious concerns regarding authorization, workmanship, vehicle handling, and accountability. I do not recommend this location. Should the overheating issue recur, I will pursue further action.

    After speaking with Travis and Jacob I rescheduled my appointment for an oil change and cabin air…read morefilter replacement. They were very accommodating: 1. Had to push my appointment later same day, due to a meeting a work 2. Was still about 20 minutes behind the schedule time but I was in no rush and told them that. I had taken off the rest of the afternoon just in case! From start to finish it took 57.4 minutes, I appreciate them reaching out to let me know they were short staff the first time I stopped by and offered a second chance remedy. I'm grateful they were moving fast today and I was able to get in and out after a hectic week. Thanks Sun Auto, I will continue to come back and recommend you all.

    Shell - oilchange - Updated May 2026

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