Never go to Shell in Noroton. Bad car wash and WORST customer service experience I have had in a long time. I go and get my car washed there and the attendant was rude during checkout. Then I get my car wash and my car gets white specs all over it from the soap. It looks worse than it did when I brought it there.
I call and let the station know and they tell me to come back to get it washed again. After no apologies and the two attendance scoffing at my complaint, they gave me another ticket to get it washed again. Then the car wash did not work at all. Didn't even start. No apologies and again, the attendant was laughing in my face. I asked for my money back and they reluctantly gave it back to me cash and refused to refund it back on my credit card. I do not want cash because of Covid. And they refused to give it back to me on my credit card.
So I left the gas station with dirty cash in my hand, my car looking worse than it did when I got there, 45 minutes of my day wasted, and no apology from anybody at the station. read more