Customer service was excellent and great work on my car. I highly recommend! You won't be…read moredisappointed.

This is exactly what you'd hope to find in an auto repair shop. I worked with Chris. He was…read moreamicable and knowledgeable on the phone and in person. He was able to remember me by my voice, and never failed to call me by name. Talk about customer service! I went in for drums and shoes. It only cost me $83 more than doing it myself. The price is unbeatable. What's more, they have some laminated sheets to help explain all of the repairs. Those tools were instrumental in helping me explain the repair to my wife. All in all, I will return (though hopefully not too soon) to this auto shop. The customer service is amazing, the brakes are doing great, and the price was beyond compare.

The owner of this establishment will scam you BEWARE. will constantly tell you something is wrong…read morewith your vehicle for him to make a big margin on and make sure you keep all of your receipts because he in an attempt to cover up his lies will say he gave you what he did not give you. AVOID THIS PLACE AT ALL COST.

Very pleasant and professional. I came in for a Md state inspection. I left very satisfiedread more

Been using Fred's garage for almost 12 years now since a friend recommended them. Have never had…read moreany questions about the quality of work or the communication about what was needed or what it may cost. They have always saved me countless dollars with great work at a great price. Don't want to recommend to much cuz they are already busy but they are worth the wait for being a trusted group of mechanics. Mike S

I've been taking my vehicles here for over 10yrs. What I liked most is what many have said in the…read morereviews. They seemed trustworthy and honest. I sent my wife and daughter both alone to the shop. They didn't try to over sell or provide services that were needed. They communicated well before they did the work so you knew exactly what they were doing and how much it would cost before they started and finished. These last few visits hasn't been that great. This last visit was my last. Took a 2011 vehicle with 150k for a tuneup, transmission flush and to check exhaust and headlights. We had to call them and We were told we needed an O2 sensor, front rotors, rear brakes and something else. Fine. (No price) Had car for 2 days no follow up. We Called on Friday no total provided didn't tell us what was done or not. They finally called back and said what was done with a total of 1k. They didn't do tuneup or transmission flush. The reason I was told that the tuneup couldn't be completed was because I needed rear brakes. The reason they said they couldn't do the flush was because I needed a valve. All of this they could have told me on Thursday since that was the primary reason we brought the car in for. They charged me for a light repair. Front Rotors O2 sensor and an exhaust weld. Disappointing, because I really use to like coming to this place with the exception of these last few years. Unfortunately writing a review and no longer supporting this business is the only way that I can deal with this bad experience, but I'm sure they will be fine without my business.

Never got back to me on a tire price. That is my only experience with them. I just won't be using…read morethem at all for my automotive needs. I can really comment on anything else.

On January 30, 2025. I took my 2013 Honda Accord to 7 Auto Care in Randallstown. The staff was…read morefriendly and professional. They were honest about the repairs that needed to be done immediately and the ones that could be taken care of a little later. Moving forward, I will be using 7 Auto for all my car needs.

NO!! Appeared honest, however worked on 3 of my vehicles over a span of 2 years and have had issues…read morewith: tire lock broken, (forgiven) unable to reset oil light after oil change so somehow now the sensor is not functioning at all, one car went in with minor issues and left with several malfunctions including electrical problems that became an issue RIGHT AFTER LEAVING THE SHOP. The last issue was the FINAL STRAW! I would NOT RECCOMMEND THIS SHOP.

I took my car to this place and they told me everything that was wrong except for the actual…read moreproblem. Don't recommend. Terrible customer service. They yell at customers as well.

Do not get your car serviced here if you value your vehicle. The repair turnaround time is…read moreextremely long, and aspects of the service process left me uncomfortable with how vehicle and keys are handled. I have witnessed concerns about the possibility of unauthorized access or key duplication after servicing. I would strongly advise others to use caution and consider alternative service locations.

I had a previous terrible review posted for Caton Auto. It was a fair, accurate review and I stand…read moreby it (I will post it at the end). However, eventually I complained enough that they "unretired" a general manager who seemed the only one to understand how to address warranty issues and they agreed to repair my vehicle. It took a year to get the warranty honored and to be heard. Let that sink in- a year. And they had to "unretire" a person to get customer service to happen. Crazy. So I scheduled almost a month in advance. It still took them three days with minimal communication and maybe I'm just bitter but I am very surprised the unretired general manager (Mr. Kenny, if you're wondering who it is) never contact me again to see why I was frustrated about the length of time it was taking. Or to see if the problem was finally resolved. Or to see if I'd change my reviews. So, I am happy to report they honored the warranty but I would never recommend these guys unless you're desperate. If you're a woman, I would recommend you drive away as fast as your car can go.

Thrilled. I'm new to the area and had nobody to ask about a mechanic, so came here at to the Car…read moreTalk referral website. Found J&D. Stopped by J&D to show them (Paul) a damaged side view mirror, thinking that they'd order the part and I'd have to come back later in the week. No, instead Paul left his shop, drove to the parts store, came back and had his guys do the work. THis was at 4:30pm. I was out of there before 5:30. I was thrilled to have what I thought would be a several-day undertaking be completed in under an hour. I will be returning to this shop.

I was in the area to look at a used Honda that I wanted to have checked out prior to purchasing. I…read morecalled around and Paul at J&D definitely sounded busy but said he would make the time to check it out. When I got there he was waiting outside for me and took us in the car while he test drove it. He was extremely thorough and asked questions other mechanics never seem to. He typed out all the things he found with the car and the price was very reasonable. When we discussed the issues, his phone rang a few times, and I acknowledged he had a call coming in, but he focused on our conversation and made sure I got the answers I needed. He was courteous, fair, very reasonably priced and if I was more local I would definitely choose him as a mechanic. I am so grateful I found him today!

Friendly and helpful, people who are willing to work with you and take care of your car issuesread more

Caution come here at your own risk . I came here for a oil change on my Mercedes and they messed my…read morecar up had to call the cops then report the cops to the his boss got a police report . Now I am waiting for the owners information to come back I went through a 3rd party to get so that I can file a civil lawsuit. Warning do not let them touch your car

Condescending staff, INSANELY overpriced (I was quoted $1400 for brakes and rotors!). I will never…read morerecommend or take any cars to this joke of a shop. Maybe they should pick a more affordable location so they can rip people off less.

Took care of my md state inspection in a timely manner. Good communication. Keith was very helpful.read more

I went to John with an imported recreational vehicle notorious for being difficult to register in…read morethe US. Lucky for me, I went to John who has a unique background in MVA procedures. He worked his wizardry and I was in and out in record time!

Wow! No reviews since 2016?? This is also for the Federal…read moreHill location and I have nothing but great experience and the owner is the super kind and experienced. I went in for what another auto service had told me that my entire radiator had to be replaced. Definitely needed a second opinion and the owner said it was just a bad clamp. When you need an honest mechanic and does excellent work, come here!