My school hired eight school buses for a field trip since our district does not have their own…read morebuses. There were issues from the moment they arrived. The buses were late and when they finally arrived one of the buses was lost. The company allowed 5 buses to pull into our school and start loading those buses but the remaining two buses were made to wait of the side of the road until the lost bus arrived. This caused us to wait to load the remaining three buses until much later than we originally planned to leave. Once we finally leave, almost 45 minutes late, the lead bus pulls into the road and completely stops!!! This happened multiple times throughout our drive. The bus driver was really rude when we asked her what was going on. She yelled at us that it was "protocol" but refused to explain what that even meant. Our 30 minute drive to the field trip took an hour with how many stops to wait on the other buses it took. Our operations manager had already said she will never use this company ever again!

If I could leave no stars, I would. The shuttles are universally late, and sometimes they just…read moredon't show up at all. I pay for the shuttle to TMC through my apartment rental and it interferes with my ability to get to work - completely disappointing. I contacted the company multiple times and they ignore my emails. Moreover, their drivers are often rude and frequently talk loudly on their phones while driving and don't seem to pay attention to the road. Please take your business elsewhere.

If you are attracted to these trains, you may be a Metrosexual…read more I found it pretty amazing to see where all the trains are kept. So many trains! This place is really cool and I think they should offer tours for it because a lot more people are interested in trains than you would think. Well me anyway. Maybe I'm just weird. Unfortunately stepping onto their property counts as trespassing and they're very eager to let you know that. Maybe because this is a low-income area. I wouldn't expect quite that many signs if this thing were in The Woodlands. But welcome to humanity. Anyway if they ever start giving tours I might raise them to four stars. If they give free tours they will get five!

$3 for parking and a $2.50 round-trip ticket on MetroRail can't be beat, especially with the…read moremadness of OTC.

I have mixed feelings about METRORail. I've been riding the rail for years to and from the Medical…read moreCenter and NRG for Rodeo Houston and events. The fare is only $1.25 each way and it certainly beats having to pay for parking in these congested areas, however the ride isn't always pleasant. Homeless people continue to use the train, spread out on the benches and hang out to take advantage of the air conditioned cars among the hot Houston summers. Over the past year or so I have noticed that there are more fare inspectors, outfitted in neon yellow shirts, however these hasn't proven to be effective in reducing the homeless presence. Over the years I have seen people smoking on the training, sleeping, and even masturbating....yikes.

This actually deserves 0 stars, however that is not an option. As residents' of Houston who rely on…read moreMetro for transportation, we are concerned about the safety of our daily commutes on the MetroRail. We have to UNFORTUNATELY transfer from the Metro Park-n-Rides to the MetroRail to get into the Medical Center which has become dangerous and increasingly unsafe. The majority about 90% have to use the MetroRail en route to the Medical Center. This means that a large portion of Houston's Workforce is at risk every day due to inadequate transportation options. We want Metro to have more Park-n-Rides go directly into the Medical Center without having to transfer to the MetroRail, just like the Woodlands, Conroe, and Katy does. This will ensure safer travels for commuters. MetroRail also DOES NOT take action addressing safety ANY CONCERNS from it's PAYING passengers! Several people including myself have addressed NUMEROUS times incidents such as harassment, verbal assult, physicial assult, fighting, theft, stalking, threats of violence, transients sleeping on trains, panhandling, etc without any protection or care or concern from Metro Police. Passenger's complain to the drivers of the train and they ignore us, they really don't care. The paying customers are the ones that constantly get harrassed going to and form work, it has become a nightmare. Metro harass paying customers while transients ride free all day long and keep constant madness! The MetroRail is dirty, nasty, and always has foul orders of urine and feces smell. On any given day you will see transients eating, sleeping, drinking, or smoking weed on the train, and do you think they get put off?? NO! Everyone turns a blind eye! Wheeler Ave, Downtown, Main Station are the absolute worst!!

We've been using them for a week and it has been fantastic! They provide door to door service for…read moremy father to go to dialysis. They are responsive, professional and on time. Would highly recommend!

From the owner: Our business specializes in providing quality, personalized, cost-efficient, door-to-door…read moretransportation services. We have specialized pricing for customers with recurring transportation needs such as dialysis, chemotherapy/radiation, and outpatient therapy services. We also offer Transport Assistants who are available to attend clinical appointments with clients who require physical support or have memory loss. We don't just support the patient, we support families!

We used Top Tier for 3 separate reserved trips last week for our Easter vacation. Hobby Airport to…read moreour hotel, hotel to Royal Caribbean port for our cruise and again at cruise port for pick up when our cruise ended. They were always there waiting for us and we had no stress about our transportation. It was important because we had 3 adults and 2 small kids who needed booster seats included. I highly recommend this company.

Betty was amazing and super professional! I even left my husband's clothes at the dry cleaners and…read moreshe even made it part of our stop before the airport to pick it up. The truck was nice and spacious! They were prompt on pick up and drop off! I would 1,000 percent use them again!

Always on time, friendly, doesn't make you uncomfortable and polite. Also, he will take you…read moreanywhere at anytime! Thanks Designated David!

I just paid this company a $220 advance and he never came, in fact completely ghosted me with no…read moreexplanation, no answer to multiple attempts to reach him.

Although I'm not a customer, I did witness the old, beat up brown van with the company's info doing…read moreafter school pick up today. The van made a left turn out of Duke Elementary and zoomed down the street with complete disregard to school zone speed laws. It looked like it was going at least double the speed limit, passing all other cars. I'm sharing it here since this is something I would definitely want to know before hiring them to drive my children.

Not a customer, not even a parent, but did notice in a time span of about 1 minute this morning the…read morevan trying to turn around in the middle of a residential street without pulling into a driveway, proceeding to drive in a neighbor's grass to complete this turn because the big brown van obviously doesn't fit well perpendicular to a residential street, then failing to use turn signals and rolling through stop signs. You be the judge. If you are going to advertise your business in any way, realize you are representing your business at ALL times, and even off duty, poor choices (in this case poor driving) result in poor opinions of the way you operate your business. Again, I'm not even a potential customer and I'm taking the time to write this review.

We have used The Driver (Clarence) several times now. He is dependable and always on time. He is…read morepolite and willing to adjust plans when needed. Having him bring us to the BBQ cookoff and the Rodeo was so much better than fighting all the traffic in the parking lots trying to get out of there after the concert. He is a safe driver and much better than many of our experiences with an Uber. I highly recommend you reach out to The Driver for any transportation needs.

From the owner: Travel to and from your destination in elegance with our premium black SUV service. Experience…read morecomfort, luxury, and hassle-free reliability - just a call away. Whether it's a night out or a swift airport transfer, we're dedicated to providing top-notch service. Fully insured and bonded for your peace of mind.