Justine worked for our training company for several years and was an absolutely outstanding dog…read moretrainer! She is dedicated to the clients, their dogs, and quality of care they receive. Her rich history as in the veterinarian field working for the nation's best vet hospital, UC Davis, makes her invaluable for your dog's care. She is capable of handling any emergency with professionalism and proficiency. You can rest easy knowing that she has covered all her bases regarding your dog's health. Justine has worked for another company in the past and did a great job there as a service dog and pet dog trainer. Not only did she train several service dogs from start to finish, she also trained many pet dogs lead successful life! She can handle anything from aggression rehab to fearful biters, she is just that good at what she does. Her partner and husband is just as great! He is genuine, skilled, and loves to help train/care for the animals in every way he can. He is a strong and solid support for the business and will help your dog succeed in every conceivable way. I am sad to have lost this amazing woman, but I am beyond happy to see her starting her own thing. I wholeheartedly support her business and don't just take my word... our company clients were beyond happy with her too!

My baby spent 3 weeks with Justine and goes to the group training for clients. Justine was…read moreextremely communicative, regularly updated so you weren't panicking and it shows you that your dog is capable of retaining and performing the actions you want. Justine also held an informative seminar that clients could also attend. Def recommend.

Went out of town and took my puppy here. Prior to boarding my pup, they had me take her for an…read moreassessment. To make sure she was okay for boarding. You have to leave your dog for a minimum of four hours. During your pets stay your able to view the webcam they have . So you can check on your fur baby. My pup passed the assessment and had a blast! She came home so pooped out. While my pup was staying for boarding, I would check in on her. I'd see my pup playing with the other dogs. Even getting attention from the staff. The place is very clean and the staff is very friendly. Definitely will be taking my pup here again whether it's for the day or boarding. This place is awesome :)

I have been a long-term client for over six years. Today I picked up my dog from daycare 1 minute…read morelate (6:01 pm) and was charged a $15 additional fee. Outrageous new policy! You just lost a client, folks. We'll be using Camp Bow Wow from now on.

Took my Cat in for what originated as a "sneezing" concern, but by my appointment date had…read moresubsided. I had originally called in and connected with Faith (she was wonderful) and called back to explain the visit was changing from illness to prevention. I was greeted with warmth and kindness. Faith released us to Jamie (the Tech), who took us to "the Cat Room" and did a pre-exam. I didn't recognize the significance of this until later. My little one, obviously nervous, ultimately had a ball exploring everything in that room, especially the climbing opportunities. We had a very long wait. (Not a complaint)! Turned out, the Doctor was engaged with a very sick dog that had arrived just prior to us and she was 100% committed to that outcome. Profound respect for that.

These people are the perfect balance between professional, compassionate, and competent. I have…read morebeen a client for several years now, and the staff as well as the doctors are always keen and responsive to my pets' concerns and my (sometimes dumb) questions, respectively. York Veterinary Services' administrative systems are very modernized, with a straightforward process to make / modify an appointment (through website, phone, or email), ask a follow up question (through text message), or order medications (through their custom website). I trust these folks to always charge me a fair price for services, and I feel very confident in their abilities. Highly recommended.

Ellos hacen muy buen trabajo. Solo es un poco complicado…read moreconseguir cita . Siempre están llenos .

Zero, I am very disappointed today by the way I was treated! The owner literally called me…read moreA liar, after I told her that my husband who came in last time paid less than what I was being charged today. Also a lower rate was quoted when I made the appointment. she went on to say that I argued the last visit and that was why I was charged less!! I told her it wasn't me who picked up our dog. She consistently repeated that I argued! And she said; try going elsewhere to find a cheaper cost!! Are you aware that is poor treatment for customers!! You lost a customer over $10!! All you had to say was I'm sorry that happened? And I would have paid and left feeling peaceful. I Did not argue! a lack of customer service is bad for business. And rudeness to top that off, unacceptable!

We struggled to find a groomer for our dog. Shannon worked for the breeder so we drove down from…read moreFort Mill. She was patient with our dog, and took the time where other groomers gave up. They did an awesome job.

Always love the great job They do on my two schnauzers. I highly recommend them! They've been…read moregoing here for about a year and a half every 3 to 4 weeks. I wouldn't take them anywhere else!

Unfortunately, we had a very disappointing experience and will not be returning…read more When I dropped my dog off at 12:00 PM, the staff had forgotten he was scheduled. I was told they close at 4:00 PM and to keep an eye on my messages for pickup. At 3:45 PM, I received a text stating my dog would not be ready until 4:45 PM -- after closing time. A five-hour grooming appointment has never been my experience in owning multiple dogs, and the delay was never properly communicated in advance. I also received an automated "thank you for visiting" email while my dog was still there, which added to the confusion. When I arrived at 4:40 PM, I asked about the extended grooming time. The response was that they "don't want to push any dog," which I understand, but again, that was never communicated earlier. Instead of addressing the concern professionally, the owner was dismissive and condescending. He stated he didn't care about the customer, became defensive, and did not acknowledge or apologize for the lack of communication. Rather than working toward a resolution, he suggested I return to my previous groomer. I replied that I would rather make the two-hour drive to Skiptown in Charlotte than return here, even though this business is local. His response was sarcastic and continued the unprofessional tone. At that point, I simply wanted to pick up my dog and leave. Since then, I've spoken with others who have shared similar concerns regarding overbooking and poor customer service. I hope the business improves its communication and customer service practices in the future.

Wonderful service and great communication. They took very good care of my dog! Highly recommend.read more