This is the kind of review I almost don't want to write because I don't want others to find out how…read moreawesome Laurel Oak is. But, alas, I cannot be that greedy. And this place deserves the praise! We'd previously taken our dog to one of the many other boarding facilities in this area and always been disappointed in the fact that (1) he wouldn't get any exercise because he's not the kind of dog to play with other dogs, he's the kind of dog who wants to walk with humans and (2) he'd always come home smelling HORRIBLE, even if the other boarding places had claimed to have bathed him. Then we found Laurel Oak, and we haven't looked back! We love that our pup gets two walks a day here, plus hours and hours of supervised play time. We love the Facebook posts showing that he's doing okay and "making friends". ;) And we love that when they say he is getting a bath, we can actually tell that he got a bath! This place is not really convenient to our home at all, but we keep going there again and again because we are so happy with the service and attention our dog gets. That alone is a testament to how great this place is.

I had an appointment to bring in my dog to be evaluated for a daycare spot, but before I brought…read moreher in, I spoke with the general manager on the phone to ask about the other Yelp review that stated they use electronic bark collars. She said they no longer use them after they had an incident regarding one, but they allow owners to bring their dogs in already wearing them. I asked about the wording of the waiver owners are required to sign, specifically asking if it had been revised so that it no longer required owners to legally consent to allowing the company to put bark collars on their dogs. She was evasive, stating she hadn't looked at the contract lately, wasn't sure if it had been revised, it was not going to be revised for the next few weeks at least, etc. I said, "Well, if you're not going to put bark collars on the dogs, then there is absolutely no reason why the company would need to keep that part in the contract, right?" She had no answer for that, other than saying "It's for owners who bring their dogs in with the bark collar already on, but we do not provide them." I said, "Well, how is it worded? Does it talk about the owner providing the bark collar, or does it require the owner to give consent for the company to put a bark collar on? Those are two very different things." She could not - or would not - answer that question. I asked her to get a copy of the contract, look at it, and read me the relevant part so we could just get clear on what the waiver actually stated. She said it was available online, but only after I signed up and signed in as a client and gave them all my information. I said, "You can't take 2 minutes to just read me the relevant part without making me go through all that?" She could not. She was busy; she had better things to do than provide minimal customer service on an important issue. Clearly, she had something to hide. My guess is that at this time the contract has not been revised and it still requires owners to legally consent to the company putting bark collars on their dogs. I'm not okay with that. I canceled my appointment. They didn't want my business enough to bother answering a simple yet important question, and I don't want to give my business to a company who requires owners to legally consent to authorizing the company to do what I view as torturing dogs, and tries to hide what they're doing. If you want humane, compassionate care for your furbaby with an above-board, honest and trustworthy company, look elsewhere. There are lots of better options.

We struggled to find a groomer for our dog. Shannon worked for the breeder so we drove down from…read moreFort Mill. She was patient with our dog, and took the time where other groomers gave up. They did an awesome job.

Always love the great job They do on my two schnauzers. I highly recommend them! They've been…read moregoing here for about a year and a half every 3 to 4 weeks. I wouldn't take them anywhere else!

Best pet sitter EVER!! She was professional, kind and extremely efficient. Our dogs loved her and…read morewhen we got home they were happy and not stressed. She even left us homemade cookies. We were so very pleased and will use her again.

This is an incredible vet! They have taken care of my animals for the last three years and I cannot…read moresay enough how much of a blessing they have been! They are always realistic with their treatment (even when that isn't fun) and they have helped us through many difficult illnesses!

I moved from California 6 months ago and had dealt with some of the worst animal care before I came…read moreto Newport Vet. The customer service is friendly and speedy and I really love the doctor! They always do such a great job with my pup and it means so much that they care.

We have boarded 2 dogs there. One is a Lab and the other a rescue! Both were well treated and…read moreloved going to the facility.

Awesome place to have your dogs taken care of while you are away. Staff very personable and…read morewilling to provide the support your dogs may need. My dogs do very well there and have no issues when I take them there for another stay.

We've boarded our two Australian Shepherds, Cobi and Nori, at Ascot multiple times, and every visit…read moreconfirms why we keep returning. The team is professional and genuinely caring--they clearly love animals. As pet parents, finding a boarder we truly trust is tough, and we're so glad we found Ascot. Highly recommend for anyone who treats their dogs like family.

The best place for your dogs. Well cared for . Clean, friendly caring personnel . Dogs don't mind…read morebeing there!!

What a great experience we had with Scooter!! Everyone there clearly loves the pets and they were…read moreso nice. I really like being able to watch Scooter on camera when I am away. He is exhausted when he comes home from daycare and is soo excited when we pull up to the front to go back! Thank you all!!! See you next time!

My pitty loves Dogtopia! She lays at home all day but there she gets so much exercise.read more

Do not look anywhere else! Absolutely loved them and so did my two dogs!! I called them on a last…read moreminute request and they were able to accommodate with no issues! Communication A+