Love Love Love This…read moresalon has exceeded my expectations. I had questions before booking my appointment and the staff was super friendly and answered all of my questions. I did a little bit of digging to find out which salon I wanted to go to and was so happy my new go to salon. The salon itself was really a welcoming vibe of love when you walk in. I had Bethany as my stylus and she did an amazing job and super friendly. All the stuff that I interacted with were all very friendly and welcoming. Definitely will be coming back.

I debated writing this review for a while, but I think it is worth doing. I have NEVER written a…read morebad review in my life, but this salon has the most confusing, least transparent, and most hypocritical pricing system. Let me start by saying the stylists themselves are lovely. This isn't about them. They were kind, professional, and genuinely talented. My issue is 100% with the management and policies that clearly care more about money and marketing buzzwords than about actual customer experience. I booked my appointment with my mom. She picked a "higher-ranking" stylist, so we expected her haircut to cost a bit more--around $30 extra. That made sense. The salon already lists all prices in ranges, which is fine (it's standard since hair length can vary), but their "starting" prices are already high. Whatever, I'm happy to pay people fairly for their time and skill. Then I get there and find out about their "SalonScale" policy, which means you're charged extra for the hair color product itself, weighed by the gram. My stylist told me it would be about $50 more. Annoying, but I was flying out of the country in a few days, so I just went along with it. By the time I was done, my haircut and color were over $400. For a single appointment. Meanwhile, my mom (whose stylist was higher ranked) wasn't even told about this SalonScale charge, and her total ended up less than mine. Our hair is the same length. So explain to me how that makes sense. If the haircut and color are already that expensive... what the hell am I paying for if not the product? , After getting home, I checked on their website to see their SalonScale policies. This is what pissed me off the most, and where it becomes hypocritical. They actually try to justify this extra charge as being for environmental sustainability. Here's what their website says: "We believe in transparency and efficiency, which is why we use SalonScale for our color services. We weigh out our color by the gram with every client to ensure perfect results every time. By weighing out color, we also eliminate waste, keeping in line with our mission to be more sustainable and leave less of an impact on the environment. With SalonScale, we separate the cost of color from the service price using a parts and labor model. This way, you know exactly what you are paying for." Sorry, but you do not believe in transparency. Nothing about this was transparent. I'm not standing back there watching you weigh color by the gram--you could tell me anything, and I'd have no clue. And "charging more money to save the planet"? Give me a break. You don't need to bill your customers an extra $50+ to be sustainable. Just use what you need and don't waste product. Stop using climate change as a marketing prop to justify upselling people. The haircut itself wasn't even what I asked for, but I take some blame for not speaking up right away. I left my hair curly, so I didn't realize how different it was from what I asked for until later. I came back the next day for a touch-up--they said they had a "no charge" policy for that, which I thought was great considering the expensive nature of my haircut. But after the touch-up, my stylist offered to "style" my hair. She phrased it like a nice gesture, a little favor. Then boom--it showed up on the bill as a $50 charge. That's not a favor. That's shady. You need to be upfront with customers about how much things cost BEFORE doing them. I checked online, asked in person, and asked again when I arrived for my touch-up appointment to clarify that there would be no extra charges. , Oh, and the final insult: they charge tax on the tip, which you have to pay. Normally, I wouldn't care, but by that point, it just felt like one last way to squeeze a few more dollars out of me. The sad part is that this could easily be a great salon. The stylists are good at what they do. But the way this business runs? It's manipulative, confusing, and anything but transparent. If you go, just know you might walk out paying $150+ more than what you planned (and with the feeling you've been taken advantage of under the guise of "sustainability").

Rachel is excellent!! Not many stylist know how to cut an angled stacked bob. She nailed it!!!…read more She listens to everything that you say and ask for and does it. She is also a very sweet person to deal with.

Rachelle has a keen eye for color and cut. She keeps up with latest trends and looks at your facial…read morefeatures to help decide if the cut is going to work for you. Her studio is fun and the vibe is relaxing. She does book out, she's that popular. So be patient, she's worth it!

First off, Jessie is awesome! I'm a new client and have seen her twice so far. The first time she…read morecut my hair exactly like the photo I showed her. But before she cut my hair, she informed me how that cut would look if I didn't style it everyday. She made sure I understood it might look a little more simple if it's just straight. She was very informative with the product and told me what she was using to style my hair. She is very sweet and professional. Then I referred my friend, who absolutely loves her cut. She even told me that this is the first haircut she's had that it's easy to style and it looks good.

This was the WORST salon experience I've ever had. I clearly explained what I wanted, and not only…read moredid she completely ignore my instructions, but the haircut I was given is uneven, choppy, and way shorter than I ever asked for. It was by the stylist Hayley . My hair is now so thin and messed up that I can't even style it. I feel embarrassed to step outside looking like this. A haircut should make you feel good, not leave you depressed and frustrated. Instead, I left the salon feeling absolutely awful. I trusted them with my hair, and they completely ruined it. I will never come back here again and I wouldn't recommend this place to anyone. Worst part was they didn't bother to fix when I called them stating my concern. don't recommend stylist Hayley

Loved Leah - in town from NYC and she took such good care of me. My hair was amazing and just want…read moreI wanted. Highly recommend!

All around superb service - with extensive experience and a great smile and personality.read more

Amy at the Shear Shoppe has cut my hair several times and each time, I leave there SO happy with…read morethe cut I got. Recently I got a Groupon for another salon (Serendipity) in Huntersville and WHAT a mistake. You can read my review on that salon to get more info, but I was SO unhappy with my haircut from there. About a week after my horrible experience at Serendipity, I called Amy up and asked her to fix my hair. I LOVE my new haircut and I won't stray from Amy and the Shear Shoppe again! She does thorough consultations, listens to what you want, gives you a great head rub when she is washing your hair (a LOT of people don't do this anymore...isn't a haircut supposed to be sort of spa-like and relaxing)? Anyway, her prices are also SO reasonable. Love this place!

Enjoy every visit with Lexi. She really listens to what you want and walks your through any…read moreconcerns resulting in realistic expectations. Highly recommend!

Literally the best hair stylist I've ever come across. So sweet and genuine. Puts her love into her…read morework. The place is amazing with every detail thought out and I feel so welcome every time I see Cindy. She is the absolute best!

My wife and I love Nicole. Recently remodeled the Salon, and it is fabulous…read more Wouldn't go anywhere else!

The nicest people you will meet. Oh and they do great hair cuts. Nestled on block 200 of Downtown…read moreMooresville, they are right across the street from BB&T. Parking can be a challenge, but the girls will take care of the mop top.

Kelly McCumber at Pure Couture is the best hair stylist I have ever had. She takes my thick, wavy…read morehair and turns it into styles that ALWAYS get the compliments. She knows and remembers the unique characteristics of my hair!! She listens when I want to "change it up," and gently advises what may or may not work. Kelly has been my hair stylist for seven years, and I would recommend her to anyone.