Angie is a caring, professional groomer. She does an incredible job with our pups. We live in…read moreEaton, and she is worth the drive.

Angie is the only person I will allow to groom my dog. She is outstanding! She truly cares about…read moreher clients and their pets. She goes above and beyond and always remembers the little details. I have always been very impressed with her service and our girl, Bella enjoys her time with Angie. Angie is in the business for the right reasons and it shows! Don't trust your fur baby to anyone else! She will not disappoint!

Renee has been grooming my dogs since 2000. For 25 years. Has groomer my schnauzers and yorkie-poo…read more Groomer my parents schnauzers for 17 yrs. She will be grooming our Wheaten when he is ready if she stays in Springboro. I trust her with my dogs. After all this time she is like family.

I made an appointment a few months ago as a new customer to have my dog groomed at Renee's Pet…read moreGrooming. I showed up at the scheduled time and no one was there. The whole place was locked up. I called and there was no answer. I went back a few days later and it was still closed. I never got any phone call from her concerning the appointment. She never called to explain why she wasn't there. I understand that people have to cancel sometimes, however, she should have called me. I haven't darkened her door since. I felt that she was disrespectful to me and my time. My dog needed her hair cut and I had to start over finding someone else who was taking new customers. Most groomers have waiting lists and I had to wait (3) more weeks before my dog got the grooming care she needed.

We have been coming here for almost 2 years. We have 2 labradoodles that have been styled by Amber…read moreand Ashly. Our dogs love coming here. They look so handsome when we pick them up and the groomers always tell us what good boys they are. It is so nice to have groomers you trust and like your dogs too! Carla and Mark

Who has a grading system for a dog grooming service ? Shouldn't we be grading how well you groom…read moreour dogs ?

This has been the best vet I have ever used. I started taking my dogs here after sky high prices at…read moretrying other places. The thing I love about this business is they don't try to do a bunch of things to drive up costs. For example when my one dog couldn't walk instead of trying to do xrays, etc they put her on a steroid and pain pill to see if that helped first. It did! A very similar situation happened with my French Bulldog recently. They are very good about trying to see if other options work first before doing things that will cost an arm and a leg. I can't recommend them enough!

They were really good and caring of my cat. I will be going back there. The only thing is that it…read morewas expensive. But I guess all vets are.

Clare helped us get set up with shampoo recommendations and a self-service dog wash today; she was…read moreso sweet, kind, and knowledgeable. She could tell my brother's dog Jaz was a bit antsy about getting a bath (her arch nemesis) and offered some treats to help relax her. Clare showed us to our wash station, explained what we needed to know, and gladly gave Jaz some scritches; Jaz was so happy!! She does hate baths, but adored the blow dryer. Overall, it seems like all the staff here do a wonderful job taking care of customers, keeping the store clean and organized, and providing a friendly and low-pressure environment-- an absolute MUST in this ruined economy. Jaz also got a new tug-of-war toy and is in love with it. We will definitely be bringing her back here for future bathing and product needs!

I did the unimaginable. I went to the pound and found a puppy that needed a home. I have a fiancé,…read more4 teenagers, a dog and 2 cats already so why not?! Eek Since I got home late I ran elsewhere to get basic supplies but I wanted to get a few quality items as well so I came to Pet People. The first thing I noticed was the a young man was happily carrying a large bag of foot food out for an elderly woman and still managed to stop and acknowledge us while on his way. Everyone we met inside, from employees to customers, were all the nicest people ever and take the time to love on your fur baby. The employees knew all of the dogs that came in by name. They showed us around and made recommendations for food etc. I also learned that they have a dog washing station in the back that is very handy. There is a frequent buyer dog food program that we signed up for. We will definitely be back even if it is a bit pricier than I'm used to.

I have entrusted my pets (dogs and cats) to the Bigger Road Veterinary Clinic for almost 30 years…read more The veterinarian doctors are empathetic, Intelligent, and knowledgeable! I recently changed from Bigger Road to visit a closer Veterinary Clinic, and while everyone has been wonderful, there is just not the same level of care as Bigger Road Vet Center. I especially appreciate and place my trust with Dr. Alison Crocker and Dr. Elizabeth Blakelock -- two extraordinary veterinarians within this group of top-notch professionals. Thank you for providing a health-focused haven for my pets.

My dog seemed as something was wrong. I called at 1:15 for advice or appointment and was told the…read moredoctor or staff would call me back when she returned from lunch. That never happened. By time I got home from work to call back they were closed. We had to take my dog to the care center in Kettering and she ended up dying. I wonder if she could have been saved or in less pain had they followed up. During Covid , 3 years ago, when my other dog was hit by a car we went there because they were close and our Vet. We thought they could stabilize her. They refused to unlock doors talked to us thru glass said they can't help, no appointment. We made a long trip to Kettering Care Center and my dog ended up dying. This place doesn't seem to care about customers. I will not use them again and would not recommend them to anyone. Go to Dr Beall at Springboro Vet instead.

Very seldom saw the veterinarian. The office ladies and vet…read moretechs handled most of our 2 dogs care.

I take my pup here because I trust them and they provide wonderful care for her. She was spayed…read morewith no issues and her stitches are not visible. She is always tested well by the staff as they dote on her when she arrives. She is a bit skittish so this is especially important for both of us since I fret it will become worse if she doesn't feel safe and secure. She enjoys getting her special treats and the doctors and staff have a way of keeping her calm for exams. They welcome discussions and spend time to review any concerns. I was hesitant to give her a yearly shot for heart-worm since I have a supply at home so the doctor said gave me three choices, prices, and the pros and cons of all. First time visits, they provide a discount and you can check in via Facebook for a free T-shirt. Sometimes there can be a slight wait but it's worth it! Just know they give everyone their complete attention and assurance that they care about your precious pet. Also don't be scared to ask about groomer, behavioral training, etc they love to give these resources and I have used them with great resources. When you make your appointment, they will send email reminders. Their pharmacy is online to make ordering super easy at your convenience. What's not to love about them?

Every time I've taken my dogs in to this facility, I've been extremely happy. The lady that grooms…read moredogs and cuts their nails has so much patience with my little Chihuahua. When my other dog Kolby was bathed and groomed, they did a fantastic job for me. I'd give them a five stars out of five for my rating as my experience there has always been very positive.

Lady at the grooming desk was very rude. Was trying to ask questions about the band they put…read morearound the neck while grooming and she had a snippy attitude. I was concerned due to trachea issues. Then I was trying to tell her and showed her how I would like my yorkie cut and again was snippy with me. She told me that her ears would not stand up like the picture I showed her. Which for one my yorkies hair had gotten long and you really couldn't see they do stand up. Also tried to tell her about some bumps on her and at this point she acted like she really didn't care. With her attitude I almost walked out with my baby. I won't be back there nor will I recommend them to anyone. With her attitude I just hope this person doesn't mistreat the babies when they are left.

I would say this PetSmart location is just okay. I brought our dog here for grooming, and the…read moreexperience was disappointing both times. On our first visit, she came back with a bloody tail, and I was told she had hurt herself on the kennel--which was hard for me to believe. She was also finished in under 30 minutes, which made me question whether she actually received the full grooming service I paid for. I didn't want to make a big fuss, so I let it go, but after giving them a second chance and still not having a great experience, I can't recommend their grooming services. The store itself does offer a wide variety of products for all types of pets, so it's a good place to shop for supplies. However, based on my experiences, I would not recommend this location for grooming.

0/10 would not recommend this grooming salon. I've taken my pug here to mainly have her nails cut…read moreand each time they can't do it, can't finish the job. They tell me what I already know, pugs are notorious for being difficult with their nails. Yes, I know, hence why I'm here looking for a professional service to help me do it. However they are incompetent here. Most recently I brought her here this past Saturday. I booked an appointment days ahead of time. The place was super busy, which I don't understand why they would allow so many walk ins on top of booked appointments if it's going to overload them, doesn't make sense in a business case but ok. I waited an hour and a half. About half way through that time I come in to ask if my dog was okay, she is a pug so it's normally an express service and has never taken that long so I was starting to get worried about her. The girl I spoke to just kind of looked at me and didn't give me any reassurance, didn't go back to check on her or anything. So I went back out and waited some more. Finally they say she is ready. The groomer comes out and says do you want to go ahead and pay while I get her ready, so I do. The line is super long, only two registers up and running. Finally I pay and come back in, and THEN they tell me that they weren't able to cut all of her nails, only one paw out of 4 and her back paw at that. Oh great! So you told me to go pay knowing full well the service wasn't fully accomplished? Then they tell me I can come back on a less busy day, there's a lot of dogs there maybe my dog is just too anxious, they won't charge me if I just come back. I left mad because it was a huge waste of time but fine. I'll give them one more shot. I call today, Monday, to make sure they're not busy before I come in. I'm taking time away from work to do this each time by the way. I come in and they still cannot cut all of her nails. I gave her a calming chew. I asked if they used the cone on her so she wouldn't nip. The girl was uniformed about which breeds they were able to use the cone on so she said no and that she'd try again. I wait some more. Come back, and she tells me now for the third time that they cannot cut her nails and I should try a vet. I spoke to a manager as I'm very frustrated at this point, and she was less than helpful and also pretty rude when I was so visibly upset. She told me that there was nothing she could do if the staff "didn't feel comfortable" cutting my dog's nails. I don't know, train them better? That's their job? She was ready to send me on my way until I ASKED for a refund, which they did give me. I. Will. Not. Be. Returning. Ever. I never had this issue with the Beavercreek Petsmart when I lived closer to that location and took my dog there for 3 years.