This has been the best vet I have ever used. I started taking my dogs here after sky high prices at…read moretrying other places. The thing I love about this business is they don't try to do a bunch of things to drive up costs. For example when my one dog couldn't walk instead of trying to do xrays, etc they put her on a steroid and pain pill to see if that helped first. It did! A very similar situation happened with my French Bulldog recently. They are very good about trying to see if other options work first before doing things that will cost an arm and a leg. I can't recommend them enough!

I've had a good experience with Dr Chip, and he took good care of my dog but I had a horrible…read moreexperience with Dr Hiegel. Dr Hiegel didn't offer any real knowledge, for even the most basic questions. I asked her about dog food and she said she doesn't know what kinds are out there. She barely touched my dog and didn't seem to want to spend the time on the exam. I saw what seemed to be a daycare dog standing out in the rain the whole time I was there (it didn't look like it was enjoying it). The entryway is crowded and the front area staff never seem very interested in helping anyone. Everyone is nice, I just think this vet is very overpriced for mediocre care and lack of true engagement from the staff.

Thank you to Dr.Walsh and LeAnn and the whole staff for helping me get through the worst day of my…read moreLife losing my Baby Bella so much compassion and Love for what you do. I can't say thank you enough. Gary New

My moms dog was having issues ... so we did 2 appointments here. They were very nice and helpful…read more The other vet we were debating going to don't let you go in with the dog and thats a deal breaker . We dont feel comfortable just letting someone take our dog without us being there. We didn't even have to wear a mask inside.

We moved here very recently & didn't have a vet yet. We don't even have doctors for ourselves yet…read more But my senior cat needed help right away, and this place took us in at the last minute & took care of my Salem. And found a serious underlying problem that could have been life-threatening if left untreated. I'll never bring her anywhere else. Forever grateful to Dr Moore and her staff. HIGHLY RECOMMEND.

Dr Moore and Dr Ashley are simply amazing!!! They got beyond what you could ask for in vets!! My…read morepets are loved on and the techs and vets know who they are when we come in. (Maybe that's due to the frequency lol) but honestly. I have 2 very anxious dogs. So much so I've had to try various vets to try and find one they dont have to be drugged just to go. Moore vet is the place! They got excited to get in the car now to go. It isn't because they are given treats, its because they are handled with love and care. The vets take time to listen. I had an Incident where i had to take one dog to medvet emergency and the next day the same issue with my other dog during office hours where Moore could see them. They got far better care for a lot cheaper at Moore than at medvet! I'd recommend them 10 fold!!

I rescued a dog 5 months ago and am getting ready to board him an hour away from Springboro. I…read morerealized that one of his vaccinations was expiring because it was a six month vaccination. I needed to get him in quickly so we went to Bigger Rd., Springboro. He can be anxious and reactive and had a bad experience at a different vet. They were absolutely wonderful! I could not be happier with the care and attention they gave my dog. They ensured that he was as relaxed and safe as possible. The facility is really cute inside, and they were very efficient. I am so glad I chose to go to this vet. I picked the location because it is close to my house, and easy to schedule online. I was able to provide a lot of information about his fear and anxiety before we went, and i pre-filled out his paperwork online. Excellent experience!!

I have entrusted my pets (dogs and cats) to the Bigger Road Veterinary Clinic for almost 30 years…read more The veterinarian doctors are empathetic, Intelligent, and knowledgeable! I recently changed from Bigger Road to visit a closer Veterinary Clinic, and while everyone has been wonderful, there is just not the same level of care as Bigger Road Vet Center. I especially appreciate and place my trust with Dr. Alison Crocker and Dr. Elizabeth Blakelock -- two extraordinary veterinarians within this group of top-notch professionals. Thank you for providing a health-focused haven for my pets.

We have been taking our doodles to Waynesville Veterinary Clinic since we got them (2020 and 2022)…read more We've always had a great experience and I absolutely LOVE Dr Vanessa! She's very caring and explains things well. We've also seen Dr AJ a couple of times and like him, too. Thankfully we haven't experienced any major health issues yet, but I have great confidence that if/when we do, the vets will take the best of care of our babies.

Great doctors and very nice staff. They're prompt with responses and their prices are reasonable.read more

BVE: BEST VET EVER! They had a same-day appointment available. They spent an hour and 15 minutes…read morediscussing concerns and troubleshooting. A number of professionals worked with us to find relief for our dog. They contacted our previous vet for us to get records and even patiently waited when "put on hold" to get further details about previous treatments. All questions were kindly answered, our input was welcomed, and we were included in all of the treatment (drawing blood, administering fluids...). Just a couple of hours after the appointment, we were emailed a detailed (4 pages) document, recording all that transpired during the visit. To top it all off, everything was affordable and everyone was so very pleasant!

Jess does a great job keeping Fiona looking stellar - Golden retrievers can get pretty mucky, with…read moremattes behind their ears and hairy paws. Fiona goes in wagging her butt and comes out smelling and prancing like a pony! Thank you Jess and the rest of the Bigger Road Staff for taking such great care of all our pups - Bigger Road, Better Life!

Always very thoughtful of my fur babies. I respect her for not doing unneeded expensive procedures…read moreon my babies.

Thank you, Dr. Robyn, for your kind and compassionate caring for our old shepherd mix, Otis…read more Before, during and especially end-of-life experience was outstanding. All staff was very understanding and went out of their way to answer any questions and advise us. Along the same lines, we never felt that we were being 'sold' extra unnecessary expensive treatment that we are quite sure we would have through our old vet. We drove 40 minutes each way for every appointment and need our dog had and passed many other vets along the way, Well worth the trip. When we get our next dog, we'll be back!

I had to find a vet rather quickly today as my cat was in obvious distress. They got us in this…read moreevening, I cannot express enough how caring and accommodating the entire staff was, we I unfortunately had to make that tough tough decision, but the vet techs and our veterinarian (I wish I remembered his name, was a little stressed) were beyond compassionate, caring, and supportive. Thank you to the entire staff, you all are truly angels... Rhonda and Bill Hauer

I unfortunately had to put my cat down yesturday. When I tell you how kind and amazing the staff…read morewas my cat got the best care. The vet was amazing. She talked me through everything and never rushed me out so I can be with my cat.

We love Twin Maples! The staff is very friendly and they make our pets very comfortable. Our dog,…read moreTuxedo, loves going to the vet, and they are always so happy to see him. Our cats are indifferent, but the staff makes them comfortable. We love that they have a separate entrance for cats and dogs. Even though our cats are fine with dogs, I know many are not, so this makes things a lot easier for pet owners. Twin Maples also has an on-site hospital, so they can handle emergencies as well. We haven't ever had an issue with scheduling or getting our pets in when they are sick. The staff is also great at returning our phone calls and letting us speak with the vets on the phone with questions. We like them so much that after we had a horrible experience with Paws Inn on Kingsridge with the cats we co-own with a family member, we moved them over to Twin Maples and have been very pleased with the switch.

I took my 11 year-old pitbull in because she has a tumor in her ear and a secondary ear infection…read morewas referred by Dr. Vincent at the veterinary clinic and was told that it was gonna cost me $144 I had $200 total on me that's all the money I had to help get my dog together my service dog get that and was told because I didn't have the money for the anabiotic compound that they have for her ear infection because I didn't have $70 to pay for it. All I had was the money for steroids, but if they were gonna charge me $70 to do a ear swab, I would've thought that I mean come on now you could've at least given her the medication for her ear and let me pay for the steroids instead of trying to refer her to one surgeon they could cost up to $2500. they may not even be able to do the surgery to go to another doctor that would cost over $5000 to take her ear canal out and because I couldn't afford the vet cost or get any help with it through fundraising and donations and things they suggested I put my dog down

we have taken all 3 of our beloved furry babies here and over all we have been very pleased. They…read moretook care of them and the time we were traveling and were across the country .. they were very understanding. They gave the med's even though my mom wasn't able to bring her in which was so amazing. Putting the dogs comfort first. we brought here in immediately when we returned back. years later it was time to say goodbye to our baby . She had been paralyzed for years and was suffering. They made it that hard heart breaking day as easy as it could be. They sent us a thoughtful card and wild flowers to plant as a remembrance. the only thing i don't like about this place is since covid you can't come in with your pet. When it's saying goodbye to your pet visit of course they let you come in. They have you come in the side door.

We've been coming here for years. The folks are nice. They treat our dog like she's their own. As…read moreof past year, we have been here a number of times due to our dog is getting kind of elderly and has been having some spine issues. Back when we could go in to the building, the place was always tidy, the rooms were painted welcoming colors and the staff was always friendly to our pet, and us and that's how it should be. They are here to help them deal with whatever and explain to us what might be going on. Commend them on this. Now we pull in, if they don't come out immediately, we just call the number, give them our dogs name and the spot # we are parked at. It's a little odd but it is what it is. Hopefully this virus thing will be over soon and we can get back to normal.