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    Brookside Animal Hosp

    4.5 (8 reviews)

    Services - Brookside Animal Hosp

    Pet physical or wellness exam

    Pet vaccinations

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    Recommended Reviews - Brookside Animal Hosp

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    3 years ago

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    2 years ago

    Very knowledgeable and helpful, the staff is friendly and Dr. Hughes is very thorough! Sadie loves her vet!

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    3 years ago

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    3 years ago

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    8 years ago

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    5 years ago

    Wonderful vet! Great owners, vets, and a staff that really care about animals. I can't recommend this place enough.

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    4 years ago

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    4 years ago

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    Western Hills Veterinary Clinic - Roxie 2yr old Chihuahua mix I adopted from Preble Co humane society.

    Western Hills Veterinary Clinic

    (5 reviews)

    We've been going here for years with our past and present labradors. Luckily, we've only had to…read moretake them in for a couple sick appointments over years, other than that it's just been their yearly check ups. This was our first emergency. When we have had to call for illnesses, etc...it always seems to be the same woman that answers the phone. She is the reason we have decided to leave. Our labrador recently had a bowel obstruction. He suddenly began vomiting large amounts of poop one Thursday evening. I called the vet first thing in the morning at 8 AM, when they were supposed to be open. No one answered until 8:20 AM. The receptionist sounded like I had woken her up and very put out that I was bothering her. I explained that the dog was vomiting poop, would not eat a single bite, would not drink, hadn't pooped that day and didn't really want to get up at all. She said the doctors weren't in yet and she would call me back. At 8:45 AM I got a call back. She offered an appointment at noon, but I felt he could not wait until noon and asked if I should just take him to an emergency vet somewhere? I felt I had to plead my case as to why it was an emergency that he be seen right away. I told her I was concerned he had a bowel obstruction. The receptionist finally, after going back-and-forth with the doctors, begrudgingly agreed to let us bring him in. After that, the entire visit was stressful because we felt like we had forced them to see him. He did have a bowel obstruction and had to have surgery. We were happy with the physicians and their interactions with us and his treatment. He seemed like he had recovered well until he began having the same exact symptoms two weeks later. I called and it was the same receptionist Who answered. Speaking like I woke her up and she's annoyed that I am trying to make an appointment. She does not seem to care about animals at all. When asking questions she has to put you on hold and ask the doctor, which is fine, but I have a hard time believing that the doctor knew that he was vomiting poop again after having bowel surgery for an obstruction, and was not concerned. During this particular conversation, I explained that he had just had surgery two weeks ago and was having the same exact symptoms as before. I asked if it was OK if I gave him some nausea medicine or if they recommended I didn't? She said the doctor said I could give him the nausea medicine but if he puked again to bring him back in. That was at 3 o'clock. I gave him the nausea medicine and he vomited immediately after so I called back and told the receptionist what had happened. At this point it was 3:40 so the receptionist didn't offer for me to bring him in because they close at 4. I asked if the doctor knew that he was vomiting poop? And she said "yes, I told them last time you called." I asked if they were concerned that he could have a twisted bowel after the surgery he had and she said "no, that hardly ever happens in dogs, but I'm no doctor." I don't know about dogs, but in humans a twisted or obstructed bowel can be life threatening. I said, "if he continues to vomit like this throughout the night should I just come first thing in the morning? And she said she had an opening at 11." So if anything surgical needs to be done, he would have to go to a different vet because they close at noon. Because of this one receptionist, we decided to start going to a different veterinarian. I don't wanna have to feel like I have to plead my case as to why my dog needs to be seen, especially when I know that it's an emergency. It is very disappointing because we like the doctors. I actually felt guilty like we had forced them to see our dog. And he probably would be dead if I hadn't. luckily This is the only time we've had an emergency. But the few times I have had to have them seen for illness over the years. It's often been the same receptionist and it's just not worth the stress when we can easily go somewhere else

    I have taken all my pets to Dr Burke ever since she took over the current location. Everyone is…read morealways very nice and helpful.

    Brookside Animal Hosp - vet - Updated May 2026

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