Kristina messed up my hair and the owner, Crystal, looked at my hair and said they wouldn't refund…read moreit. I showed her how dark my hair was on the side and she said that's where my hair was growing in. It looks waxy which means my hair is damaged. It's lighter in one section and darker in the back and middle. I just got it dyed on Tuesday. My hair was blonde because she used a 10 and should've used a 20 or higher. She washed it the dye before 30 -45 minutes. I guess she didn't know what she was doing. When she did the color correction, she had to consult Crystal for the color. Kristina tried to wash the color out again after 10, 15 minutes. I can't believe the owner ignored the issue after seeing it messed up. I think she ignored it because Kristina had a client in her chair. I wouldn't trust her to do anything. She doesn't do a good job. She didn't cut my hair good either. I think her pictures are stock photos or she can't work with African American hair like she said she could.

Chrystal was lovely, very nice and accommodating, and available the next weekend. The shop is cute…read moreand super accessible, and her scheduling wasn't as off as many other stylists I've been to. I waited about 10-15 minutes while she finished up the previous client. And the next client waited probably for a similar time. I sent a picture beforehand of a 20s era hairdo I wanted, but I was open to some artistic liberties. It included finger waves and necessitated my long hair being gracefully tucked under in the back. The style I ended up with wasn't what I was aiming for, but it was absolutely gorgeous nonetheless. I got sooooooo many compliments on it. It was very artfully done, with meticulous detail (and required an enormous quantity of Bobby pins!). She perfectly sculpted my blond highlights gorgeously against my dark hair and set it firmly in place. And that b!tch stayed put aaaaaaaall day n night, from 11am to 2am. I'm pretty sure I could've woken the next morning still fabulous if I'd wanted to. Her prices were perfectly reasonable too, better in fact than many others... $45.

This was our best hair experience by far!!!!! Everyone at the studio is kind and thoughtful, and…read morethe hair was phenomenal!!! We took a chance trying somewhere new today and it paid off - we will be loyal patrons for life! Thanks again to hairdresser Christie - the time and care you put into the hair color and cut made it the best color job and cut to date for my kiddo! My kiddo got vibrant colors ombre and she walked out saying "this was my favorite coloring job I've ever had"!!! Thanks to you all and see you again next time!

went in for a pixie hair cut. It was a horrible haircut !! Not recommend For anyone !!…read more It was a 10 to 15 minute chop shop !! Poor quality hair cut for $70 not even styled, I was told there you go you can do it however you'd like !!

I will not be back to this salon and I do not recommend. I went in just for highlights. I have had…read morevery health hair and have been getting my hair highlighted in Minnesota for 20 years. The woman who was working with me said she would leave the color on for 15 minutes. She never checked my hair, and came back in 25 minutes. It was definitely over processed. My hair was very stretchy. I have had to use toner shampoo once a week just to be able to comb it out. Now that's it's been 2 months, I have so much hair standing up on the top of my head where the hair broke off. Not happy!!

Had a great first experience here. I had a lot of dead ends and had previously cut my own hair. I…read morethought for sure I was going to end up with short hair. Taryn my stylist made sure to keep as much healthy length as possible, blending in my botched cut with layers and a face frame. I highly recommend cyns salon and Taryn as a stylist.

This salon is filled with talent. I have only ever seen one stylist (the owner) and she dpes…read morewonders every time. Her salon is clean and filled with stylists that are passionate of what they do.

Amanda is amazing! Great pricing and convenient scheduling. She is always at the door to greet me…read moreand in the several years I have been going to her and Sapphire Salon, I have never been disappointed!

First of all, this hair stylist is located in the Los Ranchos area in this adorable older house. It…read moreis setup to be very open and adorable. They even have a beautiful garden which is right next to the chair. Renee is absolutely wonderful and takes the time to get to know you and what exactly you want. After looking at my hair, it was obvious I was going to need a little more assistance. I had a line across my previous roots where the last person didn't apply the color or toner correctly and made it look like a second band below my roots. I didn't realize it was so bad until we looked at pictures. Renee went to work fixing my hair and made me feel like a million bucks by the time I left. My friends at work didn't see if for a week and all night long (night shift nurse here), they commented on how great it looked. Renee even text me the next day to make sure I liked my hair and I was happy with everything. I definitely found my new stylist here in Albuquerque, and I am trying to send everyone her way.

Wow, my hair has never been healthier! This was the most…read morewelcoming salon I have ever been too. I can honestly say, after many cuts by stylist Renee, that they truly care for their clients. My hair is the longest and healthiest its ever been in my life. They are consistent and make sure each client has a great experience. Highly, recommend.

I usually hate my haircuts. But not this time! After about 3 minutes of conversation to get to know…read moreeach other a little and relax into the small friendly shop, I gave a brief description of what I wanted and asked what she thought-then the first cut was made. From that moment on I knew I was in the right place. I rarely walk out of a hair salon with a spring in my step and a smile on my face. Go in and find out for yourself. Made my day.

Del is a pro and can work with many types of hair and styles. She will work to make sure you are…read morehappy with the cut and color and chooses products that are beneficial to your hair health. Would definitely recommend!

I would never come back here again once was enough for me me and my daughter hair looked a hot…read moremess and i booked appt came to my appt then she telling me to come back at 5 i schedule for the next day she ruff on your head my daughter had a headache after she finish doing a retwisand her head was sore after loc retwist my hair looked a hot mess i will find somebody else to do me and my daughter hair

I loved her services! Would absolute recommend to anyone in Albuquerque or if you are new to…read moreAlbuquerque and are needing a new salon. She is professional and an absolute pleasure to work with. My hair was always super cute and on point

AVOID THIS PLACE. Their cancellation policy is extremely rigid, and they enforce it with zero…read moreexceptions--even in genuine unforeseen circumstances. After looking through other 1-star reviews, it's clear this is a recurring issue for many loyal clients who were treated the same way. What makes it worse is that there are reviews where the owner admits they cancelled clients' appointments because a stylist was sick or to adjust their own schedule, yet they do not offer customers the same consideration. The lack of consistency and fairness is very disappointing. The receptionist I spoke with was unprofessional and unnecessarily harsh. Instead of showing any understanding, she repeated the policy in a condescending tone and made guilt-tripping comments like "these are the stylists' careers" and "you're affecting their income." That is not an acceptable way to speak to customers, especially when emergencies or illnesses happen. A good salon understands that life happens and handles situations with empathy and flexibility. Unfortunately, this business seems more focused on enforcing fees than providing good customer service or retaining loyal clients. If you value fair treatment and professionalism, I strongly recommend choosing a more reputable salon that treats customers with basic respect.

I have been seeing Diana for a few years now and it is always a great experience!…read more The staff are so friendly and it is a clean, relaxing environment. Would highly recommend!