I had a horrible experience at another salon a hour earlier and called a friend about what to do. he suggested I call Luxury Nails and I called for an opening. the owner looked at my mess and said we can fix this. as I watched her expertise in motion I felt confident she could help. I am here to say this place is the best in friendliness and timing and neatness. I will always go back to Luxury nails! thank you so much for saving my holidays. read more

Gel manicure peeled off less than and hour after they were done. NEVER AGAIN with this place! Better off spending alittle extra money somewhere else. read more

Terrible service and experience overall. Worse nails I've ever seen been done at this location. Do not recommend this to anyone .

It was mine and my sister's first and last time going to Luxury Nails. The prices were high, and unfortunately we definitely did not get our money's worth. My sister was cut twice while her nails were being filed, and both of our nails came out thick and lumpy. Overall, it was a very disappointing experience. read more

Don't bother wasting your money here. I saw the bad reviews and thought no way can it be that bad... it is. It's that bad. A 5 year old could have polished my nails better. Not worth the $32 when I have to turn around and get them redone somewhere else. read more

Luxury Nails and Spa - Hair Removal Near Me - Albuquerque, New Mexico

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Horrible experience just left my nails are messed up uneven and bad customer service they don't have a menu for pedicures and do not scrub your feet they use a machine to file your nails and bottom of feet which damages your skin and nail beds. Im so upset rn i have to live with these nails two weeks and paid for a 20min pedi with calluses still on feet rough and uneven nails and also i have cuticles on my toes still and a bad ingrown skin i told her to get it and she said its my shoes i go every two weeks to my normal nail shop and they get it fine and have a pedi menu. They don't even have paraffin like wth kind of nail shop does not have options for pedi. Also my acrylic nails cost more for french tip thats uneven and jacked so mad please go to Art Nails! Not here we only came cause we have a gift card. read more

Luxury Nails and Spa - Look how slanted my toe nail is and how my cuticles are still over my nail bed. - Hair Removal Near Me - Albuquerque, New Mexico

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Not going back the nails literally look like teeth. The people there are amazing! But the nails, no.

my gf went to get her nails done this is the second time she's been disappointed she showed them a pic the person doing her nails told her nope does not what you want and proceed to do whatever she wanted. That's poor customer service. read more

I've been going to this location for 10+ years and I have always been happy with the services and pricing. This is a family owned operation and the staff have worked for years with little turnover. I have tried other places (only because this place is closed on Sunday) and am always disappointed by the inferior pedicure elsewhere. I love that they use a dremel to exfoliate the heels, it's fantastic! read more

So I just got done with my manicure here at Luxury Nails. I'm so disappointed, I haven't gotten my nails done in a while and wanted to treat myself.. the lady wasn't even looking when painting my nails, there's nails polish on my hands, she didn't even paint the whole nail and there's nail polish missing on parts of my nails. I tried to nicely explain to the lady at checkout that I didn't expect this turnout, and she seemed upset and still had me pay full price. No discount or anything.. wow I'm extremely disappointed and upset. Won't be back other than to possibly talk to a manager about a refund. I could've painted my own nails better than this. read more

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The man gave me toe nails for finger nails. Seriously. He applied acrylic to the entirety of my finger tip. It looked like I had toes for fingers. I didn't realize this was possible. He applied acrylic On the nail, skin, cuticle and everything. Which BTW hurts and makes the skin burn. He burnt me 4 times with the e file. He applied the smile line so thick it was half the nail. I immediately went home and spent an hour soaking off my toe finger nails in acetone. I couldn't even take a picture of the nails I had to erase them from memory. Never ever will I go there again. The city of Albuquerque really needs to regulate nail salons. This one especially should be shut down. It's filthy. They do not use disposable pedicure sink covers. They aren't autoclaving the instruments. They aren't washing the foot baths after the high desert old ladies are soaking their feet in them. Everything in that place is covered in acrylic dust and bacteria. I can't imagine what goes on in the waxing rooms. Despite the horrible acrylic set. It really was frightening how unsanitary that place is. People shouldn't go there unless they are okay with possible catching infections or fungus. read more

This was my first visit here after trying 3 times to get into my usual place who was just too busy. I called about 30 minutes ahead to see if they had a spot and they said they would in about 15-20. Perfect! The place is large- tons of manicure and pedicure stations and was still pretty busy but there were a few chairs available on a Friday afternoon. Lots of color options too. It's your typical nail salon- things were clean and they were efficient. They do try to upsell a bit which I'm not a fan of but not a huge deal. The one MAJOR thing I hadn't seen before was how they file your feet- you know, getting the rough crocodile skin off your heels, etc. That those cute summer sandals cause. You don't have to agonize and keep from squirming for minutes from them tickling your feet because they use freaking POWER TOOLS. They have a sanding disc on a Dremel which is freaking brilliant. Not only is it super gentle with no tickling, squirming, and discomfort it's FAST. Yeah, I know it's a little gross but this was a game changer for me. That alone asking with the location is reason enough for me to go back. Price was a little more than my other place but still not bad. I had a normal pedicure with glitter on the tips and it was $30 before tip. Overall very good experience- a little impersonal and I had to wait a bit to find someone to check out/pay with but other than that, I would return. read more

**Continued: it has been two days and it's already chipping. The SNS dip. Unacceptable for how much it costs!** I have been here twice recently for manicures and pedicures. My original gripe with this spot is that they have barely any colors- maybe 10 dip colors and no variety in regular polish. It's not what you want when you pick a spot to regularly come to. This is followed closely by the fact that they remove gel/dip not with a soak but with pulling it off - that is so bad for your nails!!! My latest, and largest issue has to do with the powder dip manicures. Despite advertising the service, they clearly have no idea how to do it at all. Part of the draw if dip powder is that they don't put your nails under the UV light which is the first thing the guy did and already a red flag. Three tries later the polish was bumpy and didn't print evenly. He put gel over it but the nails are still SO bumpy and just look bad (which I tried to capture in the picture). Honestly, I feel really ripped off and irritated that they would sell a service they clearly do not know how to do. Mani/Pedi day's are supposed to be relaxing and here I am stressed about what damage has been done to my nails. read more

Luxury Nails and Spa - Bumps like this made me a very unhappy customer - Hair Removal Near Me - Albuquerque, New Mexico

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Terrible experience. She ruined my nails on purpose.. I asked for just a manicure and she took out her drill and filed off my gel nail and 90% of my real nail. Then States "well they are too thin and so now you have to get a dip". So thin that they hurt. I've been doing gel nails for over 5 years and nobody has ever been so cruel. read more

Nieces and I had our nails done: two pedicures, two manicures. It's a little pricier than my regular salon in Florida, but they did a good job for all of us. Nieces had gel pedicures and my younger niece and I had regular manicures. Our technicians were efficient, friendly, and proficient. I liked the selection of colors and the place was clean. We'll be back. read more

Luxury Nails and Spa - Niece's nails - Hair Removal Near Me - Albuquerque, New Mexico

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Was looking for a new spot to get my bi-monthly pedicure and decided to give this place a try. I've been going to the same place for 4 years... that's approximately 96 pedicures...and I'm so glad I found a new place that treat my feet with care. I got the deluxe pedicure with regular polish. No need for gel since I go so often. The price was great. The sugar scrub and massage was perfect (let's not kid ourselves... that's really why I get so many pedicures). I was met at the door and seated very quickly without an appointment. The staff were friendly and the technician was great! I didn't feel like my pedicure was being rushed to get to the next customer... I REALLY appreciate that. I'm going to come back in a couple of weeks and see if my experience is just as good as things one... if so... I'll be coming here from now on. I'll update. Feel great about this place! read more

Great nail place !! I like being able to make an appointment . I do dip nails and they do a great job.

I went and got a gel manicure and I had a terrible experience. The painting was so bad - there is nail polish all over my fingers, the polish is bumpy, and the shape of my nails is crooked. I will never go back and would recommend avoiding this place. read more

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I only rate this place a 3 because of the customer service. But overall my nails are trash. Everyone was nice and friend. The tech that did my nails was very talkative and seemed to know what she was doing. Well after leaving the salon, I noticed the flaws. I have bumps in my nails. The polish (gel) is chipping. And my real nails have snags and splits. Wow really. read more

Luxury Nails and Spa - Hair Removal Near Me - Albuquerque, New Mexico

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I walked in this amazing place and the people were so friendly cool service and excellent customer experience read more

Luxury Nails and Spa - Pretty designs.. - Hair Removal Near Me - Albuquerque, New Mexico

Fantastic acrylic nails. I have used Lee for a few years. The workmanship is very precise. Lots of fun colors to choose from. The staff is cordial. read more

This is the only nail salon I go to, everyone is exceedingly nice, there's a huge color selection, and they always greet me by name when I walk in. My boyfriend and I both love it, its comfortable, clean, and affordable (I'm broke and I still get acrylics with gel done every three weeks) . I recommend requesting Tam, he does some of the best acrylics you can get in the city, believe me I've tried everywhere! read more

On this snowy St.Patrick's Day. I came and received a pedicure. The atmosphere was pleasant and calm. Very much relaxing the only problem was the pedicure was rushed and I was left with quite a bit of dead skin still on my feet. But overall nice. Expensive though. read more

I went to get a pedi, mani with no polish, seems easy enough but I got cut right away deep under my toe nail, it was bleeding and hurt and also another was bleeding; I told her to stop and ofcourse, forget the manicure. I decided to pay , expecting at least a discount, and was charged FULL PRICE $32. I asked for manager, owner and no one around (?) and was told this just happens and that's how it is!! HORRIBLE SERVICE rip off, and the cut is still bleeding and hurts. So, after calling them twice, they unhappily gave me a refund. read more

This used to be my go to nail salon- I even had my father going to my favorite technician. I know things have been more complicated for folks since Covid, but these errors don't seem to be related to the pandemic. When I was finally ready to return to the spa after things reopened, I scheduled an appointment with my regular, Diane. I showed up and she was already working on someone else, in fact she had just started. They said there was confusion about scheduling, so they put me with Tina. Within a day the gel manicure she did chipped on several nails. For my next visit I scheduled again with Diane. When I got there for my appointment it was the same thing all over again. Already working on someone, confused about my appointment time and lousy work done by Tina. Unfortunately my schedule is super strict, so it's not easy to reschedule or I would have. They were always apologetic about the mix up, but I couldn't help but feel like they didn't value my patronage since they always put me with the worst tech, especially when I had been going to them twice a month for the last 3 years. Additionally, the same thing happened with scheduling right before Covid hit, but at least I had a good tech. read more

This is my main spot for a mani/pedi! I make an appointment every three weeks with John. He does a fantastic job on my nails every time and always fixes them on spot if I break one- etc. Very friendly staff and comfortable experience. read more

Came here as a walk-in for a regular French mani. Had higher expectations, I guess. The woman kept trying to push the gel, which I hate because they sand down your natural nails and it takes forever to get it off. Then, for my manicure, she proceeded to do kind of a half-ass job painting on the white tips which were ultimately streaky and not fully opaque. Then she barely put on a single top coat! I had to go home and add two layers of top coat myself to ensure they wouldn't chip right away. Long story short: I wouldn't recommend this place, unless you just need a quick, cheap, plain, clear mani (in which case you might as well do it yourself). My recommendation : Demi's Nails in Rio Rancho. High quality, reasonable prices, clean salon, great atmosphere. It's a trek for those who don't live in Rio Rancho, but it's worth it. read more

First time here, and I was impressed! We made an appointment for about eight of us.... And there was no wait time, workers were on top of everything and ready to go! Little under an hour for a gel manicure and basic pedicure. Very impressed with the gel manicure, the pedicure was just okay. My massage chair was broken (oh the horror I know). I will definitely come back here though.... It is big with plenty of chairs and workers waiting to get your nails all pretty 'n stuff. Tip: don't be an impatient baboon like me and skip the dryer for your wet toe nails. Upon getting out of my car once home, I completely smeared my big toe nail with my non functional bell bottoms. Now I have a half sharpied in, half pretty toe nail color to flaunt around..... Because I'm a lady!!!!! read more

Luxury Nails and Spa - #2 gel mani. - Hair Removal Near Me - Albuquerque, New Mexico

I've been here several times and it's okay. I've had a few good manicures and a few not so good ones. I sometimes feel like the staff are rushed and not taking their time. The manicurists are nice, but I feel like they don't care about their work and it shows. The prices are okay. read more

Luxury Nails and Spa - Hair Removal Near Me - Albuquerque, New Mexico

I was looking for a good nail salon, since I was visiting from out of town. My mother in law suggested this place. It's close to her house and within walking distance. When I walked in, the place was busy, but the people were very friendly. I only had to wait ten minutes to be seen. Tam was very friendly, he listened to what I wanted, and my nails came out beautifully. The next day, the nail jewels came off. I went to the salon, and they fixed my nails without charge and without hesitation. The next time I come visit family, I will definitely come here again! read more

Just moved here from Cali; First time here, and they were so accommodating, and friendly. My nails never looked this good, and prices were affordable. Amazing place.... read more

Luxury Nails and Spa - Hair Removal Near Me - Albuquerque, New Mexico

I had a really good experience at this place! I walked in on weekday afternoon and I got seated right away. They had many employees and nail stations which was really nice. I previously had my nails done at another salon, dip powder, so I had those removed and got a get French manicure. It cost me $39 which I didn't think was outrageous. I gave 4 starts because she nicked me a few times while taking the dip powder off, but I imagine thats to be expected because they were so close to my cuticles. Anna was so friendly and nice, she did a great job with my manicure I will be returning. Ive only had these nails done for 3 days but they look perfect! Best French manicure I have ever received in all my years of getting my nails done. Weekends are busy so many an appointment, recommend going on weekdays. read more

The techs were very nice and the place was clean/decent but Pedicure was terrible, didn't get the dead skin off and paint was terrible. I asked to have one nail repainted once I realized she was done because there was junk in the paint and 2 of my other nails weren't fully painted and they had a fit saying I waited til they were done to ask. I didn't ask while they were still working on it cause I thought they weren't done yet and would fix it without me having to ask as it was so obvious. The manager or owner was very unprofessional. I've had polish changes that were better than that pedicure. ~ bum deal, don't waste your money.* read more

I have been getting my nails and pedi's done here for 9 years and have never had a bad experience. Staff is friendly, eager to give you exactly what you ask for, and quick to address any concerns. I highly recommend! read more

Totally enjoyed my experience! They are very friendly and offer wonderful services! It was pretty reasonable as well- under 70.00 for a gel mani and pedi!!! Definitely will continue to come here! read more

Great gel mani & pedicure (not gel). The staff is super friendly. I asked for the nail color by name & they knew exactly the color I wanted! Great prices. This will be my new go-to nail salon. read more

Luxury Nails and Spa - Basic pedi. - Hair Removal Near Me - Albuquerque, New Mexico

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My first visit. Do not go to this nail place. I am glad I got the awful pedicure first. The nail tech did not ask if and how I wanted my nails trimmed. He took so much length off - it looked awful. He did not then shape the toe nails. My toes looked like I was 13 years old when I left. After my pedicure I quickly told them I am not getting a full set for my hands. Tomorrow - I will identify a professional nail salon and have to pay for an entire new pedicure and then pay for them to rebuild my big toes so that it does not look like a stub of a nail any more. I have never had such a bad experience in my 50 years of getting my nails done. Please know - I never have had to write such a YELP review in my life. read more

The best place in Albuquerque! Friendly people who are always willing to go the extra mile to make your experience more relaxing. Tina is the best, but they are all terrific! read more

Gave this place two tries....will never go back. Both times I went in for a gel pedicure. First time the technician was new, she had no idea how to do a regular French manicure, the manager had to come show her how to correct the polish. She didn't let it dry long enough so my gel pedicures which usually last 6-8 weeks only lasted 3 weeks. I went back today and picked a regular color. The gentleman that I had today cut my nails so short, breaking the skin on one toe that all of the nails are cut to the skin. I left there with polish all over my toes. Absolutely ridiculous service! read more

Do NOT go to Luxury Nails and Spa on Academy and Tramway unless you like RUDE and unprofessional customer service. "Laura" ( if that's her real name) was over the top short tempered and sharp tongued and RUINED my experience there. Rude and disrespectful! I would give a negative score if it was available! Go back and learn customer service and don't interject yourself into other people's conversations! Rude! Rude! Rude! read more