Highly recommend this local small business. They installed new solid oak flooring four rooms of our…read morehome. Excellent customer service, competitive pricing, quality materials, and high quality installation. Very satisfied.

Highly recommend based on high quality work. My husband and I removed an existing wall between our…read morekitchen and dining room which left an L shaped gap in our hardwood floor. Greg came and weaved in new board pieces and was able to reuse the pieces that he took out. He was honest and upfront when giving the estimate that it would not look "perfect" since our floors are 14 years old and this would be putting new boards in, but he said I can make it look "really good". Let me just say....it looks as close to perfect as you could get!!

We had three bedrooms we needed carpet replaced. Your Floors popped up in a Google search with very…read morepositive reviews. My wife and I met with Scott Busby and he walked us completely through the different types of carpets and pads. While he did make recommendations he left the decision making completely up to us and let us borrow some samples to take home to place in the rooms. No hard pushy sales. Just good factual information and answered all our questions. The installers were prompt as scheduled and went right to work. They are employees of Your Floors and not subbed out as Lowe's does. They removed all the heavy furniture and pulled up the existing carpet. The work took a whole day and they replaced the furniture and cleaned up and vacuumed everywhere. I've used other companies including Lowe's in the past. I would definitely use Your Floors again.

The best company all around sales service and owner ! Don't hesitate to use this flooring company…read more. The owner himself came out to the job site . Will be using again in the near future

I love working with small businesses instead of the big box vendors. These people take their work…read moreseriously, are friendly, professional, and offer great value. We had a full finished basement and upstairs master bedroom carpet replaced. The team arrived on time as promised and never stopped moving until the work was done. They minimized disruption, cleaned as they went and cleaned up at the end. A great experience from initial phone call through completion. I've got more rooms planned for future wood flooring work and plan to use them on it.

Had carpet replaced in our master bedroom and one other bedroom. Team was very efficient. Matched…read moreup carpet to other bedrooms like we wanted. Install was very quick and they cleaned up after they finished. Looks great. Price very affordable If you need carpet this is the place to call.

Can't possibly say enough good about these guys. Responded fast and came out immediately to give a…read more(very reasonably priced) quote. Took a sample piece of wood and returned a few days later to ensure it was color matched. We were going from a carpeted to wood staircase to match the other wood floors. The sample was PERFECT. We set a time a few days later to begin the install. They made promises on time and absolutely over-delivered. Finished product is immaculate. They were also extremely punctual. I'd give them 6 stars if I could, and next time I have floor work to do- they're the ones I'm using.

I can't say enough great things about this company! Francisco and his team responded to my inquiry…read morewithin minutes, scheduled an appointment for an estimate, and provided the estimate promptly. They worked with us throughout the entire process to ensure everything was exactly the way we wanted. The installers were super tidy, took amazing care of all our items when moving them, and put everything back the way they originally were. The prices were extremely fair and the caliber of work greatly exceeded our expectations. The flexibility offered by Francisco and his team throughout other home renovation projects allowed us to complete the projects seamlessly. We were so impressed with the work they did on the upper level of our home and the cost of the project, we had the floors replaced on the lower level of our home as well. The attention to detail and the level of care given to our belongings was second to none. Communication from start to finish was outstanding. If you're in the market for new flooring, you'd be hard pressed to find a better company!

Spectacular service. Incredible workmanship. Top quality flooring. We had beautiful hardwood…read moreflooring installed throughout our entire home from First American Carpet and Floors. From the design considerations by Sadik to the careful craftsmanship and attention to detail by Carlos and his team...we could not be happier with our new floors.

Great selection. All flooring is super high quality that can't be matched from a big box store. It…read morewould be near impossible to not find a floor you like. The owner is not pushy nor does he apply high pressured sales tactics. I had entire second floor of my home carpeted - gorgeous product and excellent installation. Had laminate installed on entire main floor. Product is gorgeous - for the most part installation was ok. A dip in high traffic area of kitchen was pointed out during measurement phase AND to installers on their first day. The existing floor was still present - so we had no idea if subfloor was damaged. The installers worked over several days. They did not mention any action being needed for the "dip" which measure aprox 2 x 1 foot in diameter. I assumed it had been "easily fixed" and taken care of. Until I walked over it and felt how VERY spongy it is. Nothing was done to it. The floor was installed over the dip. I asked the owner if it is going to hold up. His answer "it should". I have since looked, and the manufacturers website states "Remove bumps or peaks in subfloor and fill depressions with floor leveling compound to ensure no more than 3/16" unevenness per 10 ft span". My dip is DEFINITELY greater than 3/16. It seems my floor was not laid according to manufacturer's directions. Why did they not follow the instructions from the manufacturer? So I am banking on "it should" and hoping no future issues. Baffled that it was mentioned TWICE and not addressed during install once existing floor was removed. I have to say, even though I love the look of the gorgeous floor, every SINGLE day when I walk and feel the big soft spot under my feet, it is disappointing and concerning. I was willing to pay the higher prices for a reputable business to have the peace of mind that my floor would be installed according to manufacturer's instructions. Also, when submitting my final payment, (I even wrote on the check memo) I mentioned we wanted to have some trim work addressed (see attached photos) where it looked "awkward" and even showed photos of the issue to the owner. When the installers came to fix it, they stated it "has to be that way"... although in a different area of my home - it was was done correctly and not like this awkward one. The installer said he would talk to the owner and have him contact us. That was December right before Christmas. I realize we have had the holidays and a snow storm...but it's been almost a month. No Call. Even if the installer never relayed the message, the owner was aware as I told him in person...and you would think would do a final follow-up call to see if all was ok. He has my contact number and certainly cashed the check right away. Also, I have since noticed that in four places, the boards were cut short and do not go under the baseboard OR under the quarter round. The manufacturer website states "slide the flooring at least ¼" underneath the door frame and wallbase. Also leave a CONCEALED 3/8 inch minimum expansion space under each". Well, these four are NOT concealed as you can see in the photo. Again, manufacturers directions were not followed. Not only do they miss the mark by not going under the wallboard, they don't even go under the quarter round! It has nothing to do with contraction or expansion...as we were without heat for two days during snow storm and my house got down to 41 degrees. In that extreme cold and with regular temperatures...no change in those 4 spots - the gaps are consistent. So overall....I loved the selections, I love the products, very happy with sales process, so far extremely pleased with the carpet install - just disappointed in the laminate install issues and lack of follow-up. I didn't even bother to call about the 4 gaps...because I already didn't receive a call back about the other trim issue. I guess I have to live with the gaps, but I am very concerned about the spongy area. Every time it is walked over, I hold my breath hoping it isn't going to break. I mean, the MANUFACTURER says this is not ok. So why do "the professionals" do it anyway??? How disappointing to have to enjoy my new floor that way. I paid about $18,000 for the entire two floors. I would hope at that price, after the final visit of installers to correct an issue, (that was NEVER corrected), a courtesy phone call would have been extended to do a final "are you satisfied?" My history of leaving reviews for business will reflect that I never complain or am negative in any way. But these issues are VERY DISAPPOINTING

The best carpet deals and the best customer service. I…read moredefinitely recommend them!!! The best

We just requested a refund. We had a day scheduled for carpet installation and they claimed that…read moretheir service vehicle broke down. Today we were scheduled for the morning and they said the forklift wasn't working. Then they said it was working and said they could make it at 3pm instead. They called right before they were supposed to arrive and said they were caught up with another job and won't be able to make it. My fiancé used 2 days PTO which she will not get back. Not to mention the time waiting around for a "No Show" Company. Ridiculous and very unprofessional. We are on the community board in Rappahannock Landing and will be telling our friends and neighbors about our poor experiences with C & R Carpet and Rugs.

Amazing job! Quick process from measurements to scheduling and the floor looks great.read more

Found them on a Google search. Did an online contact form and received a fairly timely emailed…read moreresponse, with the admin asking what day worked for us to schedule an estimate. **I replied to ask what days they had available and did not get a response. I ended up calling them and scheduled a time for estimate. The rep came out as scheduled, was pleasant and quick in his estimate. Called me with estimate a couple days later. Following day, I called him with a couple questions, leaving a V/M. **No call back. Emailed the admin, who said she would have him call me. **I never received a call back. Perhaps he didn't like my questions, but regardless of the answer I may have received from them, I had already planned on hiring them. They seemed professional and while they were a bit pricier than other estimates I received, I had felt confident in my choice. **Unfortunately, with no return call from the company, I have no choice but to NOT contract with them and to look elsewhere.

Jerry Dorman and his team are a blessing to work with. Not only did they keep communication…read morethroughout the process but they were thorough and paid great attention to detail. Any issues or concerns we had they addressed immediately and were willing to help every step of the way. I highly recommend them for your flooring needs. They are a great family operated and owned business who are loyal and committed to giving their customers 100% satisfaction. We are actually scheduling a second job for the remainder of my parents home. I could not recommend anyone better than J&D Flooring.