Was shopping to have my entire first floor of flooring replaced. I wanted vinyl plank. Got a few…read morebids...Empire was nuts and while Lowes was the cheapest. I decided to go with C & R....what a great decision. Let me pick my day....the workers showed up on time. They were beyond courteous. I had almost 1000 sf of flooring to be ripped out. They started at 930 and were completely done by 4. They even took a lunch. I would so recommend this company. They were amazing.

Quick response time when we requested a quote for flooring. They offered good quality at a fair…read moreprice. We didn't go with them because we changed the house we were buying and didn't need LVP anymore (house already had it) but the quote was really good and the quality looked excellent. We will call when we finish the basement.

Please DO make this your first stop for flooring! Drive past the big box stores and support a…read morelocal business. First impression: great showroom, Calvin is a great customer rep. and the follow-up after installation was a nice touch. The carpet recommendation was perfect, and we love walking barefoot on new, silky Mohawk carpeting. NK Floors https://nkfloors.com/ Do research and you may likely find NK provides good value and great customer support.

They can't beat anyone's price. Double than most competitors. Forget the whole "We beat the price…read moreor it's free"

I love working with small businesses instead of the big box vendors. These people take their work…read moreseriously, are friendly, professional, and offer great value. We had a full finished basement and upstairs master bedroom carpet replaced. The team arrived on time as promised and never stopped moving until the work was done. They minimized disruption, cleaned as they went and cleaned up at the end. A great experience from initial phone call through completion. I've got more rooms planned for future wood flooring work and plan to use them on it.

Had carpet replaced in our master bedroom and one other bedroom. Team was very efficient. Matched…read moreup carpet to other bedrooms like we wanted. Install was very quick and they cleaned up after they finished. Looks great. Price very affordable If you need carpet this is the place to call.

Great showroom, excellent customer service and installation, very good pricing. I got COREtec for…read morethe kitchen, SO much nicer than sheet vinyl, and only a tad more expensive. Carpeted the rest of the house, looks fabulous. That said, although there are pluses to running a business the old-fashioned way, they don't even have a web site, and I think it'd be good for them to improve their online presence if they're going to compete going forward.

Billy and John did an EXCEPTIONAL job on installing my Mom's carpet in two rooms. They showed up…read moreon time and worked diligently until the job was done. They took great care to make sure that all of our questions were answered, and they gave us options on various decisions to make the install to our liking! They went the extra mile to do a fantastic job! They were kind, courteous and professional. These two fine men are a fabulous asset to the company. I will use Shaw's Carpet again for my carpeting needs, any you can be sure that I will ask for Billy and John to do the install! Thank you for a job very well done!

Rick did a fantastic job!…read more Our cleaning service accidentally spilled bleach on a section of our carpet. Rick was able to replace the carpet with a section from a closet in our basement (but if you have extra carpet on hand that apparently is ideal). He also fixed a seam that was visible in our carpet which I had hated but didn't know how to fix. He patched the section he took out of the closet with a section of carpet of his own. It doesn't match but we didn't care because the closet is filled with storage items and honestly will never be seen. Regardless, the patch work was very well done. Rick was super nice and efficient and a perfectionist. I so appreciated this because you can't even tell the carpet was patched at all! He also gave us a quote and in less than a week was able to come out. Highly recommend him and if anything happens to our carpet again--knock on wood--we'll be calling him.

This company is amazing. We had a brand new carpet put down that my dog shredded. They took my call…read moreand came out within 24 hours and now you can't tell the difference of where the carpet was patched. Hopefully I never need them again, but if I do, they're the only company I'll use.

I have posted a review about C & R Carpets on Carl D Silver Pkwy that ties in with this location. I…read morehave been in this location a couple times, per Mike's suggestion, to compare rugs... This time we went there for a mattress! Yes, a mattress. Mike's sister is here! She is just as wonderful as her brother! In fact 2 of his sister's were here! So now I have met Mike's sisters, cousin, brother-in-law! All fabulous people. Yelda, I hope I spelled that right, was a huge help in deciding on a mattress, price was fantastic, also! Sera helped, also...she had to retrieve the mattress from the back. I winded up buying not only a mattress but a platform bed as well! Could not resist...price was better than what I figured for my budget and what I have been looking for! As I said in my review about the other location...This IS a family business, have met some of the family and they are all wonderful people, very genuine and caring people. You can see they care about their customers and want the best for them without the customer paying too much. The quality of the products they sell - very good! So pleased I have met these people, I would like to say they are 'friends'! Well, they delivered the platform bed last week... I didn't know they were going to put it together! Khalid and 'Alex' did fantastic! Made sure I was happy with WHERE they place it! LOVE this company!!

The best carpet deals and the best customer service. I…read moredefinitely recommend them!!! The best

Three weeks they came back and repaired the issue.. I'm glad that C&R followed through and replaced…read morethe damaged wood planks.

Guy who worked there just starred at me while I browsed which was very weird and gave me an eery…read morefeeling. Rugs also have a lot going on as far as designs.

First American Carpet did a great job by helping me select a carpet and being extremely…read morehonest/helpful about the type of carpet and padding that I needed. The installers were super professional and did a fantastic job installing the carpet. I'd highly recommand First American Carpet & Floors for all your flooring needs.

Spectacular service. Incredible workmanship. Top quality flooring. We had beautiful hardwood…read moreflooring installed throughout our entire home from First American Carpet and Floors. From the design considerations by Sadik to the careful craftsmanship and attention to detail by Carlos and his team...we could not be happier with our new floors.

BUYERS BEWARE! DONT DO BUSINESS WITH THE FREDERICKBURG VA OFFICE!!!…read more If you have to work with Hamed or any of the staff from the Frederickburg, VA office you will encounter problems. I will continue to update this thread as we go through the process. Bottom Line: The project management team is sub par, workers dont speak any English, incorrect flooring installed, shoddy craftsmanship, and horrendous customer service from upper management at the Fredericksburg location. RCI Flooring has a great reputation, but the Frederickburg VA location is horrible!!! It has gotten to the point where Lawyers have to get involved for a simple $17,000 flooring job. I will detail this debacle in future posts.

Be extremely careful dealing with this local branch…read more After signing a flooring contract, I decided to cancel before any installation had been scheduled and before any materials had been ordered. Instead of handling the situation honestly and professionally, the sales representative immediately began making blatantly misleading claims in an attempt to keep my deposit. I was told I could not cancel because the "3 business days" included the weekend simply because "they work 7 days a week." That is not how business days are commonly interpreted, and when I began asking direct questions about the contract language, the answers became evasive very quickly. The representative also repeatedly avoided answering a very simple question: had materials actually been ordered or not? Considering the contract specifically ties deductions to actual costs like freight, restocking, and related charges, that question mattered. Instead of giving a straight answer, I got vague responses, pressure tactics, and constant attempts to hide behind "policy." The most telling part of this entire experience was what happened once corporate became involved. The GM from the Georgia corporate office personally reviewed the situation and contacted the local branch directly. Within ONE HOUR, I suddenly received a callback from the same office that had been refusing my cancellation, now saying the cancellation was accepted and my refund would be issued. Funny how quickly the story changed once someone higher up looked at it. I received my full refund check within five days. That alone should tell future customers everything they need to know about how this local branch was handling the situation before corporate stepped in. Credit to the corporate GM for making it right. Without his involvement, I honestly believe the local branch would have continued trying to stonewall and misrepresent the terms of the agreement in order to keep my money. Read every line of your contract carefully, get everything in writing, and do not blindly accept what this branch tells you if something feels off.

I had 3 levels done with different materials in my home and Bobby's was able to handle them all…read more Carpet, laminate, and luxury vinyl plank, which all turned out great! I am so pleased, that I'm having them redo my master bath and shower in ceramic tile, as well as luxury vinyl planks for the floors. I wouldn't hesitate using this company and if your trying to get an idea of what a company has to offer...please take the time to read the reviews at the bottom of the page that states "not currently recommended." This company has 5 star ratings not posted that I thought were helpful in making a decision in whether to use them or not. The site states "your trust is our top concern, so businesses can't pay to alter or remove their reviews" and if that's the case, why not post all the reviews written for all viewers to see? Doing so would make the site more informative and helpful I believe.

Amazing job! Quick process from measurements to scheduling and the floor looks great.read more