Great experience with B&F Ceramics. Can't say enough about the quality of their selections and the…read morequality of their service. And they were very easy and reasonable when negotiating on price. I highly recommend you give them a look when planning your next home improvement project. Trust me.

Wonderful family owned business that provides high quality product and free design consultations…read more Purchased 2 different products for my bathroom floors and absolutely love how it turned out!

HIVEX broke the stereotype…read more We had an unfinished basement project and Hivex went above and beyond on finishing it. From the first interaction to the last (and we were sad to see them go) it was pure professionalism. Contractors get a bad reputation of not showing on time, not communicating, taking short cuts... Hivex changes the game. We received a detailed email with images when we entered into a new phase of construction, every time. Scott Alice was fantastic as a project manager and made sure everything was above the standard. We miss seeing the workers every day and seeing leaps and bounds of progress. BUT we are so happy to now have a dry, clean, well lit place for our children to play, a wonderful laundry room, beautiful new bathroom and a poker space. Keep doing what you are doing, I will refer them to everyone.

Not a fan at all. My…read morebasement had flooding issues and when I tried to bring this to my elderly parents' attention, they somehow decided to finish the basement, despite the musty smell and this seasonal flooding for 20 years. I was hoping that maybe Hivex would identify this issue and maybe back me up on this point before they fully converted it to a rentable living space. But they didn't. We then got a huge rain which left visible signs of flooding and standing water on the basement floor. When I told my Dad, he said it was due to Hivex mopping the floor. I was certain that Hivex would help clear this up and attribute the water to the recent storms. They didnt--they confirmed (lied?) to my dad that it was due to their mopping a few days prior. So then they started installing the framing for the drywall, despite the smell and standing water. I knew the project was doomed at this point because once the drywall went up, that moisture would be sealed off behind it and the mold would just flourish. That's when we got the biggest storm in Spring of 2025 which resulted in catastrophic flooding of the basement, leaving zero doubt about the flooding. (This is also a common-sense issue in our area, which has heavy clay soil). We hired a basement moisture company to deal with the seasonal flooding but we had to remove the framing to install the dewatering trench at the base of the wall. At this point, they were really behind schedule. The price was outrageous. Over $80K. My friend just finished his basement and oversaw the drywall, electrical work, cabinetry, etc. He did his basement, which is larger, for around $20,000. The mark up was huge and I was really expecting more. Hivex is for people who love to spend money. Little things they missed: 1. Basement door will not lock and the GC never coordinated with the basement moisture people as to who's fault this was. I thought the GC was supposed to solve things like this and not let things fall through the cracks? 2. Ceiling fan is supposed to reverse during the cold months. This feature is broken which really sucks in the winter time, when all the warmth stays on the ceiling. 3. Faucet was really loose and I had trouble correctly tightening it. Frustrating for a few weeks as it gradually loosened and I had to keep fixing it. 4. The reverse pump for the bathroom was not even sealed. There was a visible gap on the lid of this device and the smell was AWFUL for a few weeks. My aging parents cant smell anything so they just said I was crazy. After a few weeks of this smell, they finally had someone come to seal it. This worker seemed very honest and he said it was bad they missed this. Nasty Hivex. 5. They have really bad deals and poor quality when it comes to their cabinetry and kitchen design options. (Cheap stuff designed to maximize profits). They also refuse to work with whatever company you went with for the cabinets/hardware/faucet. Again, whats the point of the GC if they arent coordinating with everyone? We went with IKEA and it was SO chaotic and horrible. Its basically an automated company at this point.

I loved my experience with the kitchen works, from the personal service, the price and the quality…read moreand beauty of the quality of the materials. My kitchen and bathroom are now gorgeous!

For the past few years, my husband and I had talked about updating our 30-year-old kitchen, and I…read moredreaded it. From what I'd heard and read, this costly process often turned out to be a nightmare that yielded disappointing results. Instead, working with kitchen designer Emily Dolan at KitchenWorks (who was recommended by our contractor, Steve Spratt Improvements), was fun. And the results are more beautiful and functional than I had expected. She started by visiting our house to see our kitchen, and then she listened to what we wanted and what we wanted to get rid of with the remodel. She asked us detailed questions -- Do you use your microwave to re-heat or to cook? Could you use another pantry near the refrigerator for storage, or would you rather have more counter space? Have you thought of using tray dividers in the cupboards over the refrigerator to store your trays and cookie sheets? Based on our answers, she drew up several layouts for us to review. She willingly revised elements of the plan we settled on, and once the remodel was underway, she came by a few times to see that the installation was going smoothly. I never felt the clock ticking when I met with her, or rushed into a decision, or pushed to choose the most costly materials. She was even willing to look at the flooring samples I brought by to help me envision which would look best with the cabinets and countertop we had chosen. Now, we have a kitchen where everything we use has a place that makes sense, and just catching a glimpse of it from our living-room or den makes me smile. I wholeheartedly recommend working with Emily Dolan at KitchenWorks!

Three weeks they came back and repaired the issue.. I'm glad that C&R followed through and replaced…read morethe damaged wood planks.

Guy who worked there just starred at me while I browsed which was very weird and gave me an eery…read morefeeling. Rugs also have a lot going on as far as designs.

Highly recommend this local small business. They installed new solid oak flooring four rooms of our…read morehome. Excellent customer service, competitive pricing, quality materials, and high quality installation. Very satisfied.

Highly recommend based on high quality work. My husband and I removed an existing wall between our…read morekitchen and dining room which left an L shaped gap in our hardwood floor. Greg came and weaved in new board pieces and was able to reuse the pieces that he took out. He was honest and upfront when giving the estimate that it would not look "perfect" since our floors are 14 years old and this would be putting new boards in, but he said I can make it look "really good". Let me just say....it looks as close to perfect as you could get!!

Spectacular service. Incredible workmanship. Top quality flooring. We had beautiful hardwood…read moreflooring installed throughout our entire home from First American Carpet and Floors. From the design considerations by Sadik to the careful craftsmanship and attention to detail by Carlos and his team...we could not be happier with our new floors.

Great selection. All flooring is super high quality that can't be matched from a big box store. It…read morewould be near impossible to not find a floor you like. The owner is not pushy nor does he apply high pressured sales tactics. I had entire second floor of my home carpeted - gorgeous product and excellent installation. Had laminate installed on entire main floor. Product is gorgeous - for the most part installation was ok. A dip in high traffic area of kitchen was pointed out during measurement phase AND to installers on their first day. The existing floor was still present - so we had no idea if subfloor was damaged. The installers worked over several days. They did not mention any action being needed for the "dip" which measure aprox 2 x 1 foot in diameter. I assumed it had been "easily fixed" and taken care of. Until I walked over it and felt how VERY spongy it is. Nothing was done to it. The floor was installed over the dip. I asked the owner if it is going to hold up. His answer "it should". I have since looked, and the manufacturers website states "Remove bumps or peaks in subfloor and fill depressions with floor leveling compound to ensure no more than 3/16" unevenness per 10 ft span". My dip is DEFINITELY greater than 3/16. It seems my floor was not laid according to manufacturer's directions. Why did they not follow the instructions from the manufacturer? So I am banking on "it should" and hoping no future issues. Baffled that it was mentioned TWICE and not addressed during install once existing floor was removed. I have to say, even though I love the look of the gorgeous floor, every SINGLE day when I walk and feel the big soft spot under my feet, it is disappointing and concerning. I was willing to pay the higher prices for a reputable business to have the peace of mind that my floor would be installed according to manufacturer's instructions. Also, when submitting my final payment, (I even wrote on the check memo) I mentioned we wanted to have some trim work addressed (see attached photos) where it looked "awkward" and even showed photos of the issue to the owner. When the installers came to fix it, they stated it "has to be that way"... although in a different area of my home - it was was done correctly and not like this awkward one. The installer said he would talk to the owner and have him contact us. That was December right before Christmas. I realize we have had the holidays and a snow storm...but it's been almost a month. No Call. Even if the installer never relayed the message, the owner was aware as I told him in person...and you would think would do a final follow-up call to see if all was ok. He has my contact number and certainly cashed the check right away. Also, I have since noticed that in four places, the boards were cut short and do not go under the baseboard OR under the quarter round. The manufacturer website states "slide the flooring at least ¼" underneath the door frame and wallbase. Also leave a CONCEALED 3/8 inch minimum expansion space under each". Well, these four are NOT concealed as you can see in the photo. Again, manufacturers directions were not followed. Not only do they miss the mark by not going under the wallboard, they don't even go under the quarter round! It has nothing to do with contraction or expansion...as we were without heat for two days during snow storm and my house got down to 41 degrees. In that extreme cold and with regular temperatures...no change in those 4 spots - the gaps are consistent. So overall....I loved the selections, I love the products, very happy with sales process, so far extremely pleased with the carpet install - just disappointed in the laminate install issues and lack of follow-up. I didn't even bother to call about the 4 gaps...because I already didn't receive a call back about the other trim issue. I guess I have to live with the gaps, but I am very concerned about the spongy area. Every time it is walked over, I hold my breath hoping it isn't going to break. I mean, the MANUFACTURER says this is not ok. So why do "the professionals" do it anyway??? How disappointing to have to enjoy my new floor that way. I paid about $18,000 for the entire two floors. I would hope at that price, after the final visit of installers to correct an issue, (that was NEVER corrected), a courtesy phone call would have been extended to do a final "are you satisfied?" My history of leaving reviews for business will reflect that I never complain or am negative in any way. But these issues are VERY DISAPPOINTING

We hired Carlos and his crew to remodel our master bathroom. They did a great job and really came…read morethrough for us in many respects. The team rebuilt our shower to remove a leak, tiled the shower, the toilet area and the floor of the bathroom and executed our design perfectly. Maybe one of the best compliments I can give is how easily they adapted to issues along the way. For example, when the main water valve to the whole house showed signs of a problem, they replaced it for us. When the water valves for the vanities didn't fit the new structures, they moved the valves and made it work. When the light fixtures needed to be raised, the crew took care of it without any complaint. Carlos gave us the best price by far for anyone who gave us an estimate and he fit the work into a busy schedule. Carlos adjusted the price as the project went on removing costs when we supplied materials or removed items from the plan. He also charged us fairly for the extra tasks such as fixing the house's main water valve. If there is 1 area I would suggest for improvement it is making sure questions about work that needs to happen are laid out before the day work is necessary. As an example, on a Monday morning I was asked where I wanted the step into the bath tub placed because the workers wanted to install the step that day. That was not a question I could answer on the spot; I needed to consult with my wife on the final decision. What's more, we would have had all weekend to consider the options if we had known the question ahead of time. This type of last minute response came up a few times throughout the project and created a bit of frustration and stress. The above suggestion is but one small issue compared to the great work Carlos and his team did on the rest of the project. His men were polite and professional at all times. The crew adapted well as the project moved along and did everything asked of them. They completed a rather intricate tiling project along with everything else. The work took longer than we anticipated but I think that is normal for these projects. Carlos and his crew are skilled in a variety of projects. I expect they will be our first call the next time we renovate any party of our home. I recommend their work and feel confident you will encounter the same good experience we had.

If you want a project done right hire Apex! Carlos, the owner went the extra mile to accommodate…read moremy busy schedule to install flooring in my home. He and his crew arrived on time and did a beautiful job! It is clear from not words but actions that Carlos truly cares about his customers and what they desire. I will have Apex in my house soon for more projects. Thank you Carlos, Carlos and Darwin for your excellent workmanship! I'm so happy we went with Apex!

Xavier has done such amazing jobs for us. He is very responsive (by phone, text, email) and always…read moreshows up on time. No "no show". His price is very reasonable and the quality of his work is excellent. He is very fast. He is very knowledgeable too. He can do pretty much everything such as painting, laminate/vinyl flooring, finishing basement, building decks/fence, repairing plumbing issues etc. We have hired many contractors for our properties before over the years and not all of them met our expectations. Xavier never failed our expectations! He is the best of best. I recommend him to anyone who is looking for quality work. You won't be disappointed!!

Xavier built a new/replacement deck. He was extremely knowledgeable and helpful in making…read moredecisions. The estimate was exact. He began on time and finished quickly. He left our yard clean. This deck is fabulous. It is solid as a rock. You can jump up and down and it doesn't move a bit. The rails are nice and tight. Communication with him was easy. We will be having more work done by him because of how well he did this project for us.