I would not hire this company for anything. We made an appointment they were not only a no show but…read moreno text no phone call just me and wife waiting and watching for them. YOU'RE FIRED

Excellent work installing quartz bathroom countertop. Explained everything, outstanding customer…read moreservice.

iDesign was a pleasure to work with - start to finish. JJ was very knowledgeable and patient with…read moreanswering all our questions and making suggestions based on our needs. Our countertops were expertly installed by Ismael and Jose. We are 150% happy with the results. Should the occasion arise, we will use iDesign again.

I love the way my granite looks and the installers were efficient and neat, but they broke a drain…read morereturn pipe at my bar sink INSIDE the wall. The drain plumbing was detached from the countertops when they removed the old counter, so they must have stepped on it or otherwise hit it. They did not tell me that they broke the pipe while they were here and I am now having to pay my plumber 2.5 times the amount I should have had to pay to get the plumbing back in order.

We had a great experience dealing with Patricia and her crew from Elite Countertops. It took less…read morethan 2 weeks from the time we selected our quartz countertops to the time that they were installed. The team did a fantastic job and everything went like clockwork. My husband and I highly recommend their services.

BUYER BEWARE -- A RESOUNDING THEME! Granite we had installed…read morein our basement bar area merely separated on the slab seam due to a faulty epoxy mix as did our outdoor bar area - common theme? The granite has separated and they NEVER came back to repair their own work! Since we didn't use the basement bar, but maybe twice a year, not a big deal. The repair for the basement bar has been requested since February 2016, requested again in June 2016, and about every 3-4 months since then! Growing rather TIRED of trying to get the repair complete since 2016, I made concerted effort to contact the owner, Patricia, at least a dozen times since July 2021 telephonically, text, and email. Messages left with staff NEVERgot back to Patricia or she was ignoring me. Every time you call about an issue, it appears to be forgotten by her or her staff. I finally had to stop in the showroom and found her there about a week ago. Patricia informed me that her staff had given me a message when they hadn't. I asked her if she wanted to check the phone record. Once again, I had to tell her what my issue was and she said she would take care of it. She stated she no longer does the installs, she subcontracts the install work. Our entire home has granite purchased from Elite from the time they first began growing their business. She has received at least 12 kitchen or bathroom installs from referrals given to her from my wife's business. When we began our relationship in 2008, she and her then husband stated, "If you ever have an issue, just contact us and we will take care of it!" Because they were new growing their business, we were understanding. However, it is no different today. ALWAYS an excuse for not getting a job done! I'm "out of office", "Can I reschedule?", "Not enough fabricators", "Not enough installers", "Forgot your appointment", "My car had to get repaired", etc. It's like a teacher asking the student where his/her homework is and the kid replies "my dog ate it"! Calling within less than an hour prior to the job to inform you they are not coming that day! They ask for measurements and pics and end up losing them! Completely UNACCEPTABLE! After calling her installer, she calls me back and states there will be a charge of $125. I guess this is what she considers "taking care of it"! I stated, "I am not paying for a faulty install repair". Patricia does not want to be responsible, she lacks attention to detail, she lacks business honesty and integrity, and does not understand how to run her business and take care of her customers I guess we'll have to get someone else to repair the work and job Patricia should have completed. Even though she may have a decent price, that is not all you need to know and have concerns about! Just know that if you decide to purchase, it most likely won't be satisfactory and you will spend an inordinate amount of time and other resources to get it correct!

Not every home project should be a DIY--and we definitely learned that the hard way! After…read moreaccidentally damaging the granite around our sink cutout trying to install a more updated sink, we reached out to KBT Marble & Granite for help. They responded incredibly quickly and provided an unbeatable quote. Ercan came out the very next day, repaired our DIY mishap, and got our kitchen back up and running in no time. What really stood out was the outstanding customer service. Ercan took the time to explain the repair process in detail, answered all of my questions, and even shared great ideas for future projects. It was also wonderful to see what a family-oriented business they are--his daughter was there helping, and together they made a fantastic team. If you're looking for skilled craftsmanship, fair pricing, fast service, and people who genuinely care about their customers, I can't recommend KBT Marble & Granite enough. We'll definitely be calling them again for future projects!

I highly recommend KBT Marble & Granite. We are rebuilding some of our bookcases and needed a 48…read moreinch piece of granite to match the existing granite. We contacted the KBT, and Ercan Karabulut got back in touch with us almost immediately. He was able to find the exact matching granite, even though our bookcases had been installed over 25 years ago. He came out within 24 hours and installed the granite like a true craftsman. Ercan has great pride in his work and is very knowledgeable about all types of stone. His installation was perfect. I very highly recommend Ercan and his company.

Please be cautious and do not work with this company. They hire subcontractors and then refuse to…read morepay them for their hard work. I had subcontractors show up at my house asking for payment because the company used them for the job but never paid them. It's completely unfair and unethical to treat hardworking people this way.

I called Granite Maker after purchasing a new range. The opening in the existing granite…read morecountertop was cut too small to accommodate the new range. I called and spoke with Sonny, he was out within days to take a look at what needed to be done and provided me with a reasonable estimate. That week he was back out to complete the work and he did a STELLAR job! The granite was cut and polished beautifully. I am so pleased with Granite Maker and highly recommend them!

They did a beautiful job for a fair price and exceeded my expectations with how quickly they…read moreinstalled our beautiful Quarts. I would absolutely use them again. They even did as well as one could to line up the pattern at a seam. So happy.

Sloppy work. Uneven cuts of counters. Won't remedy the issue either. Needs to take their time.read more