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Elite Countertops

3.4 (9 reviews)
Closed • 9:00 am - 5:00 pm

Services - Elite Countertops

Custom cabinet construction

Pre-made cabinet installation

Cabinet refacing

2 More Services

Cabinet refinishing

Countertop installation

Elite Countertops Photos

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Pi Kitchen and Bath Shop

Pi Kitchen and Bath Shop

(1 review)

I was so excited to get my kitchen from them. However, I regret I have to write this review…read more After I paid them over 20k for my cabinets, they have forgotten me. First problem was when they had a drawer front come in damaged. NO big deal, we waited over a month for it and they said that the cabinets came with a paint touch up kit. Well finally the drawer front came in. They dropped it off and said my husband could install it. What??? I called back and said no way...they needed to come out and install and adjust many areas. Also, they damaged the sink cabinet that they needed to fix. They also damaged top of cabinet for island but we ordered panels so that covered it up. I was okay with that. However, when they sent the guys to do the drawer front they had 3 guys spend all day...I mean all day fixing and adjusting all the cabinets. They also put a piece of molding over the damage on my sink cabinet and said it was wrong color of white but when it came in they would replace. We said okay. That was in May and now in September, I have to keep calling them and all they say, is sorry it hasn't arrived yet. They also wouldn't deliver the pull handle for the drawer and said they had to order it...why didn't they order enough? This made no sense...so I sent my husband to the store and got our pull and he installed it ourselves. When I asked about my paint touch up kit...the owner said we don't get that...Now they are trying to get out of that too. I asked, how did I know about it if you didn't tell me. Finally they did give me a touch up paint kit. I love my cabinets but the company after I paid them, have been terrible. All I want now is my molding replaced with the proper color white. I have a feeling they do not like to follow up after you pay them. Beware!! Do not give them last payment if they need to fix things. I waited before writing this review, thinking they would make it right but so far no luck. They have never contacted me to keep me apprised of the order. I doubt they have anything on order. I will be talking to the better business now and they can replace the cabinet they damaged since they can't get it fixed properly. Terrible and I thought they were nice and reputable ... They should not treat a customer like this. All I want is the molding they attached to the top of my cabinet to hide their mistake (damage upon installation) to match. That's it and I will be happy.....Hope they fix this.

PetSmart

PetSmart

(27 reviews)

This location of PetsMart in Central Park, Fredericksburg, VA. Is my favorite. The hard working…read morestaff and well stocked shelves are so inviting. Also, a callout for Jackie who delivers "outstanding" customer service at the PetsMart store in Cosner's Corner, VA. Jackie is always out working on the floor with her smile and caring manner. Just ask her how she likes working for PetsMart and she responds with nothing but great praise for the company. This location is also well stocked with catfood.

I usually don't post on her, but this is the last straw with PetSmart at this location…read more This store is managed poorly. Half the employees are rude or just don't care. Went today for pictures with Santa for my 18 month old German Shepherd. The Santa was so disengaged, tried handling him/her the leash and they wouldn't even attempt to bring my dog closer. My Shepherd not once growled, barked or jumped on them. All he was doing was sniffing and checking out the soot. The employee assisting doesn't even know how to take pictures, most of the pictures taken were off center. Than a employee in a red shirt brought a dog over from either the adoption event or the Vet area, didn't believe in personal space when it comes to other dogs, and than rushed herself and the dog up to Santa for a pic even though I was yet done. Luckily my dog is pretty good around other dogs or there could have been a problem cause the employee just was not paying attention. I no longer take my Shepherd to the groomers here, last time I tried to take him, not even 30 minutes after dropping him off they call me and say for his safety and there's they can't bath/brush cause he wouldn't let them. Found a private groomer near by and found out some things on common practices with this particular store either they would some times try blowing out a pet first before bathing them which at times gets the pets worked up, or put them straight into a kennel for long periods of time before bathing them. What's the purpose of an appointment if you're not taking my dog right away. Thou the groomer I found is a bit more expensive, worth it with how they treat my shepherd who now enjoys his groomer visits. The owner started there career at Pet Smart so have firsthand knowledge of the inability to properly care for the pet. Only good experience at this store has been the training. Julie is excellent and caring with your pets and makes sure that both the dog and owner understand the task set before them. This store needs to get with it, they are slowly declining like most of the stores at Central Park. Definitely will not be going here next Xmas.

Elite Countertops - countertopinstall - Updated May 2026

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