I've been going here for a year now and I can't complain! Easy appointment scheduling, appointments…read morego smoothly, the dentists do a good job in explaining anything that they recommend or that they find. Staff is super friendly. Can't ask for more!

The dentist does not guarantee his work. He made me a bridge. It broke within three months after I…read morereceived it, I asked him to refund my monster or he would not replace it. He refused. Now,I have to go through extensive dental work which will cost thousands of dollars. I found his behavior to be deplorable and unethical. Not to mention he had an attitude. Make sure you get everything in writing. When I was a patient at Advent Dental woman who answered the phone would not give him my messages. I did talk to him about her, but the behavior didn't change much. I had begun to think that maybe she just didn't like people of my ethnicity. I have called the office trying to get dates of service nobody calls back. This is been a horrible experience. If only I had known I would have never, ever, ever, gone there. I see all this to say, yourself. Make sure you get everything in writing. Ask how long is this denture or whatever supposed to last and if it doesn't what will you do to help me? Get that in writing.

We always take the time to write a review about a restaurant or bar, but rarely take the time to…read moreshow appreciation for our Dentists! Dr. Santucci and his staff are amazing! We have all been through many challenges through COVID and this office maintained professionalism and excellent care with a smile on their faces! I have been going to Dr. Santucci for over 10 years now and he is always genuinely concerned for your well being. His level of expertise and skills are hard to beat! I would recommend him to my family.

I received an Amazing service. Very Clean office. Friendly staff. Glad I found this place. Thanks…read moreDr. Mark

Elgy and Alex do amazing work and are extremely patient this office feels like home they truly care…read moreabout your oral health and that means the word to me.

It took 45 minutes from the start time of my appointment to be seen by the dentist. Normally, I…read morewould let this go as an one off issue, but this is the 3rd time in the past few months that my family had a huge wait from the appointment time to be seen. It wasn't like this in the past. Makes me very hesitant to come back as I worry about the long wait times. Also, the recent change to 3% fee for using credit cards has been a big turn off. Staff is very friendly but the long wait times are rough.

Best Dentist office EVER…read more Even tho I only see Dr. Dow and the Front desk twice a year,... AKA... no cavities,.... the front desk ladies treat me as if I am their best friend,... Todays Cleaning with Samantha was ,...Dare I say Enjoyable. Boy,... taking X-Rays today is alot easier and quicker than it was Years ago. And seeing Dr. Dow is a pleasure as always. I hope i will be downtown working for a long time so I can continue to go to Chicago Style Smiles.

I want to start by saying I rarely leave reviews, but this one feels extra important. Referrals are…read morethe best way to find a great doctor, and I truly want people to be able to find a dentist as good as I did. Dr. Dow has completely changed my view on dentistry. I used to dread going to the dentist, and I had a lot of anxiety around it, but he has completely eased that. Now I actually enjoy going because of him and his team. He goes above and beyond his role to make sure you're not only taken care of, but genuinely comfortable. You can tell he truly cares about you as a patient and as a person - not just as a number or a paycheck. As someone who has had severest of autoimmune disease issues and life altering anxiety a very long time, I've experienced both really great doctors and really disappointing ones. This is actually the first review I've ever left because I think it's important for people to understand the difference... and Dr. Dow is exactly what a doctor should be. I had been searching for a dentist for almost a year after moving to Chicago in 2023, and I'm so glad I didn't settle for anyone else. They are the absolute best. His team even calls after certain exams or procedures just to make sure I'm doing okay... which is honestly unheard of these days. If you're looking for a professional, highly skilled, and incredibly knowledgeable dentist, you've found the right place. And if you want someone who truly values you and your time and goes above and beyond for his patients, this is 100% your doctor. I'm genuinely excited to continue a lifelong partnership with Dr. Dow as my dentist--and you should absolutely do the same. Him and his team are unmatched!

Let me preface this review by saying that the dentist himself and all the receptionist staff were…read morevery nice. If it wasn't for them, this would be a 1 star review due how rude and condescending the hygienist - Jody was. This was my first time at Bridgeport family dental and I just needed to get a cleaning since my insurance allows for two a year and I'd only had one so far. I usually go to the west loop but I found these guys had great reviews and were much closer to me. Let me get right to the point, my dental hygienist was extremely rude and condescending the entire 45 minute visit. Her tone of voice and the way she would talk were just unbelievable. Let me give you an example. One time while she was cleaning I let her know it was hurting and was a little rough. Some background: I have no problem with the dentist and don't have any nerves. I don't ever get uncomfortable or really feel any pain during a normal cleaning so this in itself was unusual. Jody's response was - "Oh so you DON'T want me to get the tartar out" in an extremely rude tone! Is that seriously how they talk to a patient here? This was just one of many examples. When the dentist came in, I was ready to let him know my experience but Jody was still hovering behind so I decided to write this review instead. I've never been treated like this at a dentist office and I really expected better from a place with so many 5 star reviews. Jody needs some serious training. Suffice to say I'll be going back to my normal dentist after this.

Everyone has always been great. Never had a complaint. Whenever I came in I was made to feel very…read morewelcome. The hygienist was always very thorough. Of course Dr. Steve was Excellent.

Nice and professional staff. Kept me calm even though I was lowkey stressing out. The office is…read moreclean and nice and they had complimentary water. The only downfall is that they're sending me off for a root canal and who wants to do that?

Dr. Patel is amazing!! She perfectly repaired two minor chips on the surfaces of both my front…read moreteeth. My two front teeth look fantastic again. I'm teeth obsessed since wearing metal braces as a kid and I want my million dollar smile to always look it! Their entire staff is great.

The only complaint I have is that they are not respectful of time. I show up all the time for…read moreappointments and I'm always waiting more than an hour. They over book and the last time I was here. The tech took her sweet time as if she was doing it on purpose. She made us wait an extra half hour cause she was doing who know what. Heard her gossiping in the hallway. I almost feel like showing up an hour and a half late next time

everyone's appointment is at the same time and it's like 20 people crammed in the waiting area not…read moreat all professional

Ive been going to see Dr. Yee since i was young. Her and her team at Chinatown Family Dental have…read morealways taken amazing care of me! Their receptionists are welcoming and proactive with communication. They call to confirm appointments and will let you know of earlier openings if desired. They will get your insurance and other details ahead of time so that checking in is seamless After they moved locations to the Canal plaza, my appointments have become so quick and smooth every time with the convenience of the parking lot. Theyre on the second floor so be sure to take the ramp upwards when turning in from Archer ave Dr Yee herself is really friendly and personable. Brings good energy each time she pops in during my checkups. Being in this field for decades, shes really knowledgeable and experienced in her practice. She has done procedures like fillings, extractions, and gingivectomies for me over the years and talks you through everything while making the experience as pleasant and comfortable as she can. She operates with precision and confidence and exudes trust in the way that she speaks and moves The team of hygienists are always consistent and thorough with their cleanings. With the new handheld dental xray machines, x rays are a breeze and just goes to show how theyre improving the experience for their patrons I personally have always been satisfied with my dental care and would highly recommend Dr Yee if youre looking either looking to start regular dental visits or considering switching primary dental providers

Dr Yee and her staff are very friendly and take great care with their patients. i highly recommend…read morethem for all of your dental needs.

I want to preface this review by stating that my husband and I did A LOT of research prior to…read moredeciding to go with ORA. I came into the clinic with a need for a dental implant after an external resorption that rendered my tooth essentially worthless. I came to see a surgeon at the clinic, who eventually put me under anesthesia in order to remove my teeth and do a bone graft and, eventually, an implant. After months, I came back for a follow-up, and it became quickly clear that the implant was being rejected. At the follow-up, I asked if there were reasons why this could be the case (a genuine and fair question when you're paying over $5,000 for a procedure out of your own pocket) and the surgeon was EXTREMELY defensive and rude. It was an incredibly odd situation, since I'm young, healthy, have great oral hygiene, have no familial dental issues, and less than 5% of implants actually fail. I left the appointment feeling really dismissed. Eventually, the office took out the implant (for free, which I appreciated!). I was again put under anesthesia for the procedure. The surgeon did not call me to follow-up on how I was feeling (despite doing that on every other procedure I'd had there). Nobody from the office called me. Eventually, I brushed off the situation and went to speak to, in total, 3 dental professionals (periodontist, dentist, and oral surgeon). All 3 of these professionals, after looking at the x-ray, said that it looked as though there was something in my gums that likely prevented the implant from being successful. Finally, the periodontist cut open my gum and took out a piece of unremoved tooth (a leftover from the tooth that had been previously removed by the ORA surgeon). The leftover tooth--which was about 1cm in size--was causing me bleeding, puss, and eventually cost me THOUSANDS of dollars in dental care (while I was a student). Eventually, I sent an email to ORA asking if we could discuss my experience. My email explained that as both an attorney and a child of medical professionals, I understand that accidents happen, but that it's important to sit with patients that have grievances in order to (1) understand what happened and (2) figure out how to compensate (not necessarily financially) the patient. I have never received a single phone call or email back from ORA in response to this email despite laying out (1) the immense financial burden of the situation given it predominantly happened while I was a student, (2) the pain caused from the leftover tooth, and (3) the additional dental expenses incurred in the aftermath of attempting to fix the issue. In my head, just having a conversation with me, explaining to me the possibilities of what happened, and apologizing would have been MORE than sufficient to make me feel better and cared for by these professionals. I feel extremely disappointed in this office, primarily because I loved the staff very much! I felt disregarded and did not at all feel cared for as a patient. Of course, this does not disregard all of the great reviews that people have left for ORA on this page. But I hope that it can provide some additional information regarding my experience!

This place has become an ongoing nightmare for me. Absolutely terrible experience. They changed my…read moreappointment on the day of after I took off work and arrived on time 4 times in a row. Ashley booked my appointment each time and gave me a physical card with the scheduled date on it, but she also repeated pretended to forget that she scheduled me in each time when I arrived. Does the computer work? Did someone get prioritized over me 4 times? I had a bad tooth, and I was in excruciating pain taking 800mg pain pills every 6 hours for 3 weeks straight because they continuously moved my appointment further and further. They didn't care at all. Eventually the work was done, and I was glad it was over. Now 3 years later, they just told my mom during her appointment that I owe a balance that was supposed to be covered by my insurance. A balance that no one EVER told me about and that they are now about to send it to collections and mess up my credit. This feel very targeted and I never did anything or even respond angrily. Not even when it was justified. Why would they not tell me about a balance? They have my phone number. Why is it going to collections 3 years later? Where is the basic human decency?

Doctor: Pranadeep Akurati Dental Assistant: Jasmine…read moreFront Desk: Diana these three assisted me during my cleaning + filling they did such an amazing job! for my first appointment the first assistant i spoke to i believe her name is kaitlin(sorry for misspelling) she was also so fun to talk to while also keeping the conversation going with the dental work. this goes for everyone else too. they knew how to treat patients like people while focusing on the conversation to the dental work. everyone was so sweet and i will be coming back for sure !

Doctor: Gurleen Rajput Dental Assistant: Debbie…read moreFront Desk: Olivia You all performed very well today. You were conscientious, responsible, had a good attitude, were professional, and cared about the patients. You deserve praise.thanks so much!