If you do not enjoy being belittled because you have not been able to afford Dental insurance in the past, or you have any form of dental issues that you're embarrassed of and looking to improve on, keep looking. This facility will have you looking for the first rock to crawl under feeling two inches tall. People who have Dental problems have enough issues with self esteem and are very aware, if not scared to open their mouths in public, or smile etc. When you finally have the means of getting dental work done, Dr. Arnstein has the bed side manners of a rabid dog. Years ago I suffered trauma to my teeth and jaw. The hospital had the most severely damaged teeth extracted, but warned me I would continue to have problems in the future if I don't have a multitude of expensive dental procedures done asap. I had multiple hair line fractures in many other teeth, that would eventually start to deteriorate and break apart, it was explained that because I had certain teeth extracted after the trauma, others would also start to shift and cause problems. To add to my future dental problems, I was told I had a severe underbite, as well as grinding my teeth in my sleep. Unfortunately I, like most middle class workers did not have dental insurance, or a trust fund to dip into when these future problems arose. I did the best that I could to delay this nightmare by cutting out sugar, brushing twice a day, and even bought a sonic toothbrush. I visited this facility today, and tried to explain to the secretary/assistant that I was very sensitive about the issue and have even avoided smiling for the past two years. I may as well have explained that to the lamp, as I received the same response. Then comes Dr. Arnstein. I attempted to tell him the same thing I told his assistant, and was rushed through my feelings and my mouth was opened in the fashion of a veterinarian. Immediately the berating began from there. My appointment was to have two teeth pulled that were fractured and pressing against one another. In fact, one tooth was shifted completely sideways, and the pressure felt as if I had a credit card pounded between them. Immediately I was told all my problems were due to nothing more than lack of hygiene on my part and decay. I tried to explain my previous issues and diagnosis's, I was rudely cut off every time and told it was all due to decay. I tried to explain multiple times how much I brush and avoid sugar. He just kept cutting me off again and again in an agitated tone, and told me this could only be due to not brushing. I asked if the one tooth shifted sideways because I allegedly was not brushing. He became agitated and started tapping other problematic teeth and repeating, "Decay! Decay!" I said I understand there are other problematic teeth, but this is precisely the problem, "I can only afford to fix the two that are causing me this unbearable pain." Once again I was accused of poor hygiene; oddly as I was well dressed and have always been known to be a well dressed and cleanly cut gentleman. By this time I had been interrupted, ignored, and belittled enough to rip off my bib and tell him to look into bedside manner and walked out without any work done to a single tooth. I had been ignorantly roasted in a chair for as long as my dignity allowed. Thank anyone for reading this far into my review. I promise on my own health this is not a rant, it's a precautionary tale for others to avoid embarrassment and frustration. And to sum up his repeated claims of "DECAY!", if you take two fresh red apples and crack one in half; what apple do you think will decay first as well as accelerated??? read more
