Alberto was not only able to fit my move in same day, he was extremely pleasant, professional and…read morereliable. He is very knowledgeable, his fee was reasonable, and I would recommend him highly!

I would highly recommend Piano Forte to anyone needing a piano moved! They managed a move of my…read moreupright piano from San Antonio to Austin without a problem. They were friendly, professional, and prompt. They took their time getting my piano set how I wanted it, but were still very quick and efficient in their work. Lovely people and a reliable business!

Derek came on time and took about 1hr & 45 mins to tune our piano. Very careful and detail…read moreoriented. Since ours was brand new and only had one service before, he gave some good recommendations for when it needed tuning again and on how to care for the piano. Honest and no pressure. I would highly recommend him. Best of all as a bonus, he loves dogs and got along with both of ours.

I checked with several services before I made the decision to use TX Pianos to tune and repair my…read more40 year old Grand Piano. Most places didn't respond to my request for an estimate and the couple that did wanted me to sign a contract to have the piano tuned every year or pay them a $75 traveling fee to drive from south Austin to Cedar Park. Then I turned to "Thumbtack" to find a piano tuner. Derek was the first to respond. He owns and operates TX PIANOS, and he responded personally. Gave me a reasonable quote on line to tune the piano (which had not been tuned for 5 or 6 years) and replace a broken string. When I asked about travel pay, he said that if he had 2 or more appointments in the same town he did not charge travel pay. It just so happened he had another tuning appointment scheduled a couple of days later in Cedar Park, so he waived the travel pay. He sent me a text to remind me of the appointment. He sent another text with a location tracker to show me where he was when he was on the way to my house. Derek is very personable and easy to work with. Even my big ole' furry Australian Shepherd, who barks at everyone who tries to enter our house, took up with Derek and walked right up to him, allowed a couple of pets, and never barked at him once during the visit. Derek described what he would need to do and completed the job of tuning and replacing the two broken strings in just a little over an hour. The piano sounded great when he finished and it was more "out of tune" than I thought. Due to the age of the piano and the mallets, we talked about performing a voicing to bring back the rich soft timbre the piano had when it was new, 40 years ago. Again, I received a very reasonable price for the service whenever I decide to have it done. He also put me on a "check-in" schedule for every 6 months to see if I have any other needs throughout the year. It was a pleasure talking with Derek about the piano and we even joked around about our playing techniques - or lack thereof! But most of all, he was reliable and honest and an expert at getting my old grand back in tune. I will not be looking for a piano technician again now that I have met Derek. If you need piano repair or just a tuning, you will not be disappointed with TX PIANO.

If you are misguided from the Facebook review, don't be!!!!! I had nothing but a positive…read moreexperience from beginning to end. They are obviously, without a doubt, experienced professionals. Not only did they transport and set up my piano with utmost care, they offered the lowest price in the city. They met us on time and quickly and carefully disassembled, transported and assembled our piano with absolutely no problems or hesitations. As like the Facebook review, he did recommend caster cups for our floors but we politely declined and he never asked again. I would highly recommend their services and will be using them in the future.

From the owner: Specializing in: - Musical Instruments…read more- Piano & Organ Moving - Pianos & Organs

My piano sounds great now! Nicole answered messages quickly, was available for an appointment right…read moreaway, she came exactly on time, and did a nice job. She plays the piano herself and also writes her own songs. I really enjoyed working with her.

Honestly sad to write a negative review as I go out of my way to support small businesses, and…read moreespecially women owned, but Nicole really dropped the ball. There was a surcharge for her to travel from San Antonio to Austin, which I was willing to pay to give her my business. The piano tuning itself was fine, but I had 3 broken strings that she took to be replaced. The kicker is that it she took the strings in September and it was mid-February that she finally scheduled to install the strings. I was always the one to try to make contact. She was a no-show for that appointment and then just ghosted me. I repeatedly reached out several times a week via text and phone calls, with no response and finally recommending that she just mail me my strings. Excuses were finally made and it was late March when I was told the truth of the situation. According to Nicole, the strings were lost between the supplier and her home. So why had she scheduled that February appointment? Why did she agree to mail the strings? She offered nothing to compensate me for my lost strings and complained that she was out the money to the supplier. Meanwhile I have to hire someone else to replace those strings at undoubtedly a greater cost to me. Overall, it was an extremely frustrating situation and unprofessionally handled on her part.

Hands down any service you need for your piano should be done by Len Hess! Whether your piano…read moreneeds a tuning, internal work, or exterior refurbishing, Mr. Hess will provide excellent service and do the job right. I know firsthand, because I had to have all three types of work performed on my piano. Mr. Hess completed the work required to get my piano to "better than new" condition. He was very professional, did outstanding work, and his cost estimate was right on. I will definitely use Mr. Hess's business again and recommend him to my friends.

will use again. The technician was knowledgeable and charged reasonable fees with honest opinions.read more

I have been watching Alamo Music YouTube videos for years. So when travel brought my wife and I to…read moreSan Antonio it was a must stop. We walked in expecting to see some guitars and amps, we knew they had pianos and stuff. We thought we would wonder through and say, "Been there." And have a little check mark, you know? Well walked in the front door and saw Cooper at a desk on a computer... I was gob smacked! For some reason I never really expected to see Cooper or Chris but there he was. Introduced myself and to keep from looking the complete fanboy idiot I asked bout a Yamaha Tas3. They had one, so I asked Cooper to demo the loop function (sly of me, I know) and he laid down a simple thing I had seen him play on YouTube before. Wonderful! We had a brief discussion about it and he gave me a little discount, put new 10's on it, checked it over and shipped it home to Florida for free. Great service, great local music store feel, great experience.

I have purchased several acoustic guitars from Alamo Music through the years and each transaction…read morehas been smooth and flawless. My most recent purchase was for a used guitar with a face that only a mother would love, but that was okay with me. The entire purchase was done entirely by text and their representative, Cooper, answered all of my questions, some of them nitpicking, patiently and completely. The price was fair. Response timely. He even sent me pics and a video of him playing it. So helpful. While I have bought guitars and gear from other online outfits Alamo's service takes the prize. Highly recommended.

Steve is an ace piano tuner. He did a great job. Would recommend him and plan to use him annually.read more

Steve does a great job piano tuning. He came to my house, took the time to make my old piano sound…read morelike new, and did it for a great price. He follows up to make sure everything is working great. He comes every six months to make sure it is still sounding the way it's suppose to. Super professional. Thank you for a job well done. Great customer service.

Fantastic job! He arrived right on time, were very easy to communicate with, and did a wonderful…read morejob tuning my piano. He showed absolute dedication to getting the sound perfect. Fair pricing and amazing expertise--highly recommended to anyone looking for a top-tier tuner! I'll see him again in January!

We contacted Danny for a broken piano leg. He went above and beyond to find us a matching leg and…read moremade adjustments so that it will fit. He has a ton of really cool pianos and showed us around his shop. He is very knowledgeable and a really easy person to work with! I would highly recommend contacting him for any piano needs.

David and Joseph did a fantastic job moving my 1 bedroom apartment. They were kind, courteous, and…read morerespectful. Took great care with my stuff. Great experience all around would highly recommend!

David's Delivery & Moving, FANTASTIC! Professional, friendly, better than fair pricing, on time,…read morepolite, diligent. David and his team made a stressful experience into a joyful one. Highly recommend.