I checked with several services before I made the decision to use TX Pianos to tune and repair my…read more40 year old Grand Piano. Most places didn't respond to my request for an estimate and the couple that did wanted me to sign a contract to have the piano tuned every year or pay them a $75 traveling fee to drive from south Austin to Cedar Park. Then I turned to "Thumbtack" to find a piano tuner. Derek was the first to respond. He owns and operates TX PIANOS, and he responded personally. Gave me a reasonable quote on line to tune the piano (which had not been tuned for 5 or 6 years) and replace a broken string. When I asked about travel pay, he said that if he had 2 or more appointments in the same town he did not charge travel pay. It just so happened he had another tuning appointment scheduled a couple of days later in Cedar Park, so he waived the travel pay. He sent me a text to remind me of the appointment. He sent another text with a location tracker to show me where he was when he was on the way to my house. Derek is very personable and easy to work with. Even my big ole' furry Australian Shepherd, who barks at everyone who tries to enter our house, took up with Derek and walked right up to him, allowed a couple of pets, and never barked at him once during the visit. Derek described what he would need to do and completed the job of tuning and replacing the two broken strings in just a little over an hour. The piano sounded great when he finished and it was more "out of tune" than I thought. Due to the age of the piano and the mallets, we talked about performing a voicing to bring back the rich soft timbre the piano had when it was new, 40 years ago. Again, I received a very reasonable price for the service whenever I decide to have it done. He also put me on a "check-in" schedule for every 6 months to see if I have any other needs throughout the year. It was a pleasure talking with Derek about the piano and we even joked around about our playing techniques - or lack thereof! But most of all, he was reliable and honest and an expert at getting my old grand back in tune. I will not be looking for a piano technician again now that I have met Derek. If you need piano repair or just a tuning, you will not be disappointed with TX PIANO.

Derek came on time and took about 1hr & 45 mins to tune our piano. Very careful and detail…read moreoriented. Since ours was brand new and only had one service before, he gave some good recommendations for when it needed tuning again and on how to care for the piano. Honest and no pressure. I would highly recommend him. Best of all as a bonus, he loves dogs and got along with both of ours.

Honestly sad to write a negative review as I go out of my way to support small businesses, and…read moreespecially women owned, but Nicole really dropped the ball. There was a surcharge for her to travel from San Antonio to Austin, which I was willing to pay to give her my business. The piano tuning itself was fine, but I had 3 broken strings that she took to be replaced. The kicker is that it she took the strings in September and it was mid-February that she finally scheduled to install the strings. I was always the one to try to make contact. She was a no-show for that appointment and then just ghosted me. I repeatedly reached out several times a week via text and phone calls, with no response and finally recommending that she just mail me my strings. Excuses were finally made and it was late March when I was told the truth of the situation. According to Nicole, the strings were lost between the supplier and her home. So why had she scheduled that February appointment? Why did she agree to mail the strings? She offered nothing to compensate me for my lost strings and complained that she was out the money to the supplier. Meanwhile I have to hire someone else to replace those strings at undoubtedly a greater cost to me. Overall, it was an extremely frustrating situation and unprofessionally handled on her part.

My piano sounds great now! Nicole answered messages quickly, was available for an appointment right…read moreaway, she came exactly on time, and did a nice job. She plays the piano herself and also writes her own songs. I really enjoyed working with her.

Alberto and crew were very knowledgeable and professional moving my grand piano. They responded…read morepromptly and were able to move the piano within a week. They also cleaned the piano once it was set up and it sounds and looks beautiful. I highly recommend them.

Alberto and his team seamlessly moved our Wurlitzer Spinet from one house to another. They arrived…read moreon time, they protected the floors and were very careful with the piano, and the team was professional and efficient. I called on a Friday and had the piano at my house the next day, all at a reasonable rate! Highly recommend.

Mr. Ball is a very qualified and competent piano tuner. He brought new life to our old Kawai grand…read morepiano. He arrived on a timely manner and took the time to do a great job. We will certainly call upon him again. The community is fortunate to have him available.

Charles was busy so Nathan Cook came out and tuned our piano. It was in horrible condition and he…read morehad to really work to get it back in tune. He did a great job! The piano sounds wonderful. Thanks

We contacted Danny for a broken piano leg. He went above and beyond to find us a matching leg and…read moremade adjustments so that it will fit. He has a ton of really cool pianos and showed us around his shop. He is very knowledgeable and a really easy person to work with! I would highly recommend contacting him for any piano needs.

From the owner: We are a family-owned and operated piano store with over 50 years of experience serving San Antonio…read moreand the surrounding areas with high-quality new and used pianos and reliable services. We specialize in piano sales, piano tuning, repairs, and restoration.

I tune and repair pianos for folks all around San Antonio, and sometimes I get to recommend piano…read moremovers. Piano Handlers is the only company I would ever call. They've moved pianos for me and hundreds of my clients- Always careful, Always timely, and Always priced fairly.

I am so grateful for David and his time on the phone with me. We were presented with an opportunity…read moreto have a 1927 George Steck Baby Grand piano for free. I spoke with him to get pricing to move and store it until we had room for it. He asked all kinds of great questions to help us discern if this piano was worth the time and money for our family. In the end, we didn't get the piano. However, David and Piano Handlers of SA will be the one I call when we do upgrade our digital piano. Highly recommend just on his willingness to help us make a wise decision for our family.

If you are misguided from the Facebook review, don't be!!!!! I had nothing but a positive…read moreexperience from beginning to end. They are obviously, without a doubt, experienced professionals. Not only did they transport and set up my piano with utmost care, they offered the lowest price in the city. They met us on time and quickly and carefully disassembled, transported and assembled our piano with absolutely no problems or hesitations. As like the Facebook review, he did recommend caster cups for our floors but we politely declined and he never asked again. I would highly recommend their services and will be using them in the future.

From the owner: Specializing in: - Musical Instruments…read more- Piano & Organ Moving - Pianos & Organs

Mr. Shavney is a great man and piano tuner. He tuned my Philadelphia upright piano great. He was…read moretimely and fair price. Mr. Shavney has done work for family and friends for many years. He is friendly and great to talk to with years of various experiences. I will continue to use him for all my piano tuning needs.

I took piano lessons for 6 years and went from not being able to read or play to playing advanced…read morepieces like the heroic polonaise and variations on chopin's etudes. Mr Shavney will teach you a lot about life as well. He is a great at working around the piano even fixing them. Highly recommended!

Taught by Albert Kline, Ms. Laura knows her stuff. I highly recommend her!!!…read moreShe works Corpus Christi and surrounding areas. I don't want anyone else to touch my 7' Concert Grand.

Laura has been tuning our Steinway baby grand for years and we are very happy with the results…read more Really a nice person. James Cox

Friendly, professional, and willing to take on hard projects others rejected. My son had a Cornett…read morepassed down to him (1940s). It was hanging together by pieces of string. They restored the piece for us, and did a remarkable job. They are fairly priced too. We are taking a trumpet to them today. I will continue to use and brag about this business. Definitely should be your first choice. (I will post a finished product later)

Love these guys!!! Pete Rodriquez is the one of the most amazing musical instrument repair persons…read morein all of Texas. I don't know if there isn't anything he cannot repair. Great to have his grandson carry on one coolest places to take your instrument to be repaired.