After 27 years with a wood burning fireplace and all the mess that creates, my wife and I paid a…read morevisit to Village Fireplace & BBQ. Kevin took the time to thoroughly educate us on all the options and process of converting to gas's. He walked us through the burner types, log options as well as add ons with no pressure. He also gave us a great recommendation for a plumber to run the gas pipe (JLM aid Bayshore). Kevin was so accommodating and we'll coordinated, we were able to get everything installed in one day (plumbing, burner install and log set up). Matt, the installer, was excellent! He installed the burner, set up the logs and embers and provided us with detailed instructions for running and maintaining the new fireplace. Village Fireplace & BBQ was super knowledgeable, reasonably priced and very well coordinated. We love our new fireplace and can confidently recommend Kevin, Matt of Village Fireplace (and JLM Plumbing)!

I was super impressed with Kevin, the owner, on his knowledge of everything fireplace related. He…read morehelped me choose the proper insert and accessories for my fireplace. He spent a great deal of time speaking to my husband on the phone discussing all of our options. I would highly recommend this place.

Ignore any negative reviews - this company is professional, thorough and fairly priced- Can't…read moreeven recall how many years I've used them at the beginning of each season to clean my gas and charcoal grills to perfection. Highly recommend this company - I have a call into them now to come again to get us ready for a great summer-!!

I'm so happy I found renew bbq cleaning to clean my 7 year old nexgrill. I had gotten very lazy…read morewith it and then left it out all winter without cleaning it so I knew the task was too much to handle by myself so it was either get a new grill or have it cleaned. I decided to have it cleaned and what a job they did! The grill looks brand new like when I took it out of the box! Maria was also an absolute pleasure to do businesses with as we handled everything through email which was my personal preference. I already have a few friends lined up that want to hire them. I'm so happy!

I went to Ace Hardware on June 23, 2022, my husband asked me to go for him, I went with a plumbing…read morequestion, not knowing what I was talking about, I asked for help and a worker said I'll get Dan, he knows everything, I spoke with Dan, who was so willing to help me with my plumbing question, he went above and beyond helping me. He set me up with everything I needed to take care of the plumbing issue we were having, with Dan's help my husband was able to fix the problem within ten minutes, I can't say enough about Ace Hardware in Smithtown, but I can surely say Dan is the Man for all your hardware needs. Nancy S

PTry to use a coupon and get so confused that your head spins and the cashier is confused as well…read more I have to say that she was extremely nice but I felt bad for she was confused by the coupon. First, I bought weed b gone...oops wrong one, my fault. I saw the brand, wrong size. Second coupon $5.00 off a $20 purchase.....but wait......don't buy green egg woodchips (****) That's what comes up, an asterisk which means that it didn't qualify.....what? So now I was 2cents short. But thank you to the wonderful cashier, she did the right thing. So.....5 stars to the cashier 1 stars to a store which makes you jump through hoops to use a coupon. Come on now! So, average 2.5 stars, I gave 3 because of the sweet cashier!

I really wanted to share my appreciation for the excellent service we received from Scott who went…read moreabove and beyond to solve the issue we had with our espresso machine. He helped us all along the way, took the time to identify the issue through advice and picture. Most helpful indeed! Thanks Scott!

the technician delayed for more than 2 days.Most the food in the fridge are gone bad. It's very…read morebad they did not show up and they didn't even call if they are not going to show up

I love love love LOVE this store! They have great backyard umbrellas, tables, chairs, cushions,…read morefire pits and even Christmas trees during the holiday season. This chain sells more high end outdoor furniture so when they have a sale, its on! What I love to see are the amazing Gazebos with Mosquito Netting. The way they decorate the gazebos with the wicker furniture and indoor/outdoor rugs, I want to curl up on the showroom couch and get the BBQ started. In addition to the outdoor living, Fortunoff Backyard Store sells items to maintain your purchase. If you have a teak table, this is the place to pick up teak oil. if you need a funky cooler? Look no further than Fortunoff Backyard Store. Its the start of summer, happy shopping!

So I'm not comfortable with negative reviews however I went into The Fourtunoff Backyard Store by…read morethe Smithaven Mall. I went in just after the Fourth of July, looking at 3 particular tables (just the tables). I got a price of $1,900. So today, as I went by, I was happy to read the " Clearance Sale " sign in the window, Unfortunately, the price on the same tables were $2,500 but I was going to get 10% off the $2,500 lmao. When I spoke to the two employees there, their response was "Everything has gone up ". Not sure why they would post Clearance Sale when I could have bought it a little over a month ago for $350 cheaper, even with the Extra 10% off lol

Rating: So why does a Brooklyn guy buy appliances in…read moreSmithtown? If you live in a Brooklyn brownstone, you know the "appliance dilemma." Replacing a 12-year-old washer and dryer isn't just a purchase; it's a logistical nightmare involving tight custom spaces and several flights of stairs in a walk-up. I turned to Vito Jr. at Smithtown Appliance, and the experience was flawless. Because of the specific dimensions of our laundry area, we needed surgical precision. Vito coordinated the entire project perfectly. He "had a guy" for every step of the process. A huge shoutout goes to Sam and the installation team. They arrived early to disconnect the old units and returned immediately after the delivery crew finished the heavy lifting--navigating those brownstone stairs with the old units out and the new ones in without a hitch. Sam's team then finished the installation with expert care, ensuring everything fit the custom space perfectly. In a city where delivery stories usually involve a lot of stress and "curbside only" excuses, Smithtown Appliance delivered a masterclass in service and coordination. If you want the job done right--especially in a challenging space--this is the place to go.

Had to call for months to get 2 air conditioners delivered and installed…read more I visited store in June...It's now the end of August 2025!. They were installed by JSA installers, a very professional, fair, and friendly two gentlemen. I'm still waiting for the bill for the 2 air conditioners. I paid the installers in cash and gladly tipped them.

I brought a robot vacuum one morning. I did not buy it from Doctors Pools, my wife got it online…read more It had a warranty issue. Doctors Pools accepted it from me around 10:00 am. Within an hour or 2 they called me saying it's all done. I pass by a few pool companies on my way to Doctors Pools because they are professionals and always have been helpful with my pool issues. Good job! Rock Greenlawn NY

STAY AWAY FROM THIS POOL COMPANY. I called to get a filter warranty issue resolved on May 4th, and…read moresaid they had no other availability and had to schedule me all the way out for June 6th. I accepted this appointment as the other pool companies on the warranty list for Hayward told me that they did not do warranty assistance (wtf?!) The pool doctor called me this morning on JUNE 2ND to tell me that they don't do warranty assistance either, even though they are also on the website for Hayward filter warranties. What an irresponsible and sorry ass company. Go somewhere else.

He supposedly fixed my leaking washer. Next day it was still leaking, and wanted to charge me…read moreagain. Took him to court and won. Btw, he lied in court. Judge saw right through him.

This "company" is a joke. Never answer the phone, rarely return calls - very unprofessional. I…read morerecently needed some work done on my grill, which needed a new burner, lights , and igniter. They said it would take 2 weeks to order, while it ended up taking close to 4-5 weeks. They never called to give me status updates or anything (this was right around Memorial day too). Then Santino comes and fixes everything, but does not fix the igniter. Again, trying to get in touch with someone to let them know that the work wasn't completed is like pulling teeth. He finally comes back and fixes it. Here we are now, several weeks later, and the igniter doesn't work, lights don't work, and of course, they don't answer the phone. What a joke. After spending $1,000 to get everything "fixed", they should AT LEAST return calls. My advice, find someone else to do your repairs.

Taylor's Hearth and Leisure offers an inspiring selection of fireplaces in their showroom. Dennis…read moreand the team are patient and informative, taking as much time as we needed to explain and price all the available options. They showed up promptly on installation day and we couldn't have asked for better service. We are now moving on to our second fireplace with them!

Great customer service. Answered all of my recent questions for a fireplace purchased many years…read moreago.