Let me start off by saying that before enrolling my son at Gracie Gym, we had ZERO ties to the gym. We knew none of the instructors, staff, students and had no personal business motives.
I started off enrolling my seven year old son at some other area gyms and was far from impressed with the quality or structure of their programs. We did more research on local businesses and ran into Gracie Gym. What a breath of fresh air!!!
Not only was the staff friendly, helpful and encouraging, but the students and parents were friendly as well. They were very clear and forward when discussing their prices, programs and credentials. I opted to go with a contract which was ONE page and it couldn't have been The various classes, programs and payment options were a welcomed surprise. I feel as if there are programs that would fit any age, experience, and schedule.
I'm involved in the medical field and being the germaphobe that I am, I was highly impressed with the cleanliness of their facilities. I later found out that Gracie Gym Plano has their mats professional cleaned and treated to ensure their students and staff are kept healthy and safe. (They clearly display all of their sanitation and disinfection information.) After over a year of my son training there, he has yet to contract any sort of infection, disorder, or even a rash, nor have I heard of anybody else. In my opinion, I would rather my son attend a gym that has a track record of cleanliness than a gym where staff members (whom are not professionally trained in sanitation) say they sanitize the facilities on a regular basis. *stepping off my medical soap box*
After allowing my son to join a trial class, I was pleased to see how encouraging, supportive, motivating, and patient the instructors and professor were. I noticed it was disciplined yet still nurturing and fun at the same time. It became abundantly clear that the staff cared about their students. I was also taken aback by the level of attentiveness of the students. BIG CHANGE from where we'd been before. The professor actively engaged the students using hands on instruction. I was impressed to say the least and was easy to see why the Gracie Family has had such success with their students and teachings.
I've never experienced problems with payment either. I've had the same amount of dues charged to my card on a reoccurring basis since we've started on the date that was stated in the beginning. I've never had any payment issues and if anything, they've been helpful when I needed to make arrangements out of the norm.
I'd read a comment where somebody said that Kyvia Gracie has "ran off" a couple of high level professors. (Marcus and Pedro) I'm not really clear on this part as Marcus is still part of the business and is returning to Plano to teach a seminar early 2015 and from what I could see, Pedro was not the right fit for Gracie Gym Plano. We're used to professors that teach all levels and ages, not just adults. Different strokes for different folks, I suppose.
All in all, I've never had a problem with Gracie Gym Plano and couldn't be happier. This is a great place to call our "Gym Home." In regards to any negative posts, go look at other businesses. You'll always have those people that you just can't make happy. I would suggest to anybody wondering about the gym and enrolling in a Gracie program, stop by the gym and see it for yourself and I highly suggest trying a trial class. You'll see why they consistently come out on top. read more