I'm going to start off with how much I loved it here, the martial arts was fun, I learned so much…read morevaluable information in 2 months. I've met people who have taught me great things, the coach here has been great to me and helped me in a tough time! Could not love it enough. They really treated me like I was family. I'm 17, and my job doesn't pay the best because I'm busy with school and hours are short, they have been forgiving for me paying late because they understand I'm paying alone. As much as I loved it here, I have some major complaints.
A common issue is that they wouldn't tell me the price at first which I'm guessing is a marketing tactic to sell me it, the price was pretty heavy on my wallet and it feels like I'm paying way more than I should. Another big complaint was cancelling my membership, I asked about cancelling it and I gave them a month's notice. That's what the coach who sold me this said, give me a month's notice, pretty clearly stated. But NOPE, she actually meant TWO MONTHS apparently, which she never said. I complained about that and tried to be respectful about it, but when I texted them that I'm in no way paying for that, the coach called me disrespectful, and stated it was in the policy, well if it was in the policy you should have told me that! Then he says the coach that told me to give a months notice was trying to be kind, which doesn't make sense, this all really sounds like a huge trick to me, why would that be kind in any way? Also a 60 day notice is so stupid, there's no reason for any membership to be cancelled for that long, obviously trying to make extra money off of me.
For my conclusion, amazing people, amazing Dojo, amazing service, but I have suspicion they are trying to manipulate me, especially when they know I'm a kid. Cancelling my membership sucked, and they pretty much banned me saying I shouldn't come in, I'm left with some ju Jitsu skills, confidence, and life advice from my amazing coaches, but sadly they left me with trust issues, coach if you're reading this, i really adored you and thought you were cool, I still do, and I wish the best, it's sad that you think I'm trying to disrespect you when I'm just trying to stand up for myself, even if you are my coach. God bless you guys.