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    SHARP Salon for Men

    5.0 (3 reviews)
    Closed 1:00 pm - 8:00 PM

    By appointment only

    Services - SHARP Salon for Men

    Haircut

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    Hammer & Nails - Frisco

    Hammer & Nails - Frisco

    4.0(37 reviews)
    0.3 mi
    Certified professionals
    Available by appointment

    DEEPLY DISAPPOINTING EXPERIENCE: Unprofessional Management at Hammer & Nails Frisco…read more Rarely does one encounter an establishment so fervently devoted to undermining its own brand reputation as Hammer & Nails Frisco. As a commercial real estate professional with substantial experience in customer service expectations, I found the management's approach here nothing short of shocking, confirming many of the worst negative reviews that populate Google and employee feedback forums (feel free to research yourself...). Further, and from a long-time franchisee myself, let this stand as a wake-up call to the franchise owner--if you care at all about the longevity and credibility of this business, immediate intervention is mandatory. --The Core Problem: Emotion-Driven Management-- I visited in June '25 with a gift card. The haircuts are subpar, but acceptable for the price. I got a membership to save $20/month but decided to cancel after a particularly poor cut (the last one...). Timeline: 10/21/25 - Submitted cancellation online; received "request received" message but no confirmation email 10/23/25 - No response after 2 business days. Called repeatedly--no answer, just an unhelpful bot 10/25/25 (AM) - Still no response after 5 business days, so I went in-person. Receptionist couldn't cancel and texted "the manager," promising to call that day 10/25/25 (7pm) - Never received the promised call. After 8 attempts and 10 minutes on hold, receptionist groaned that her manager was "in the hospital" and froze my account, promising the manager would call Monday 10/27/25 (8:30am) - Manager (April??) called irate, stating "your account is canceled and you're on a 'not to reinstate' list because you were rude to my receptionist." When I attempted to respond, she spoke over me saying "I just lost my baby this weekend and was in the hospital!" WHAAAAT!?!? This was deeply unprofessional--using personal circumstances as justification for poor customer treatment and weaponizing tragedy to guilt clients. At no point is this acceptable management behavior. FURTHER, what type of management asks a store manager to come to work Monday, after she lost a child a day before???? Makes no sense... --A Pattern, Not an Anomaly-- Research reveals my experience isn't isolated: Employee Reviews: On Indeed, Hammer & Nails scores 1.9/5 overall with management rated 1.0/5. Frisco employees cite "abuse this company puts on their employees" and management that's "very rude and condescending." One reviewer: "could have had a barber for life, but I'll never go back." Systemic Failures: Multiple locations report "overly micromanaging, lack of support," with managers who "aren't clear of their expectations," causing talented professionals to leave. Toxic Culture: Multiple sources describe management who "talk about employees badly." One reviewer noted owners with "zero experience" were hired as friends--"basically they hire bartenders and dancers to manage a luxury place." Billing Issues: While I haven't experienced this personally, multiple customers report being charged after canceling, with management refusing refunds. Reddit documents cases where managers admitted to "intentionally stealing" through continued billing. --The Bottom Line-- No franchise selling itself as "luxury" can survive when managed by the whims and insecurities of its leadership. The lack of customer-first mindset is palpable, with explosive responses replacing routine service inquiries. If owners have any interest in salvaging this brand, they must overhaul management training, customer relations, and complaint resolution--replacing emotionally volatile managers with professionals committed to serving customers with dignity. Until these failures are addressed, Hammer & Nails Frisco serves as an example of exactly how NOT to treat customers.

    Booked my husband here, he was serviced by Ashley! Would not recommend, maybe with another artist…read more But he did not enjoy his experience here with her.

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    Hammer & Nails - Frisco
    Hammer & Nails - Frisco
    Hammer & Nails - Frisco

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    Cool Heads - Price Update- Effective 1st October 2025.

    Cool Heads

    4.3(58 reviews)
    3.4 mi
    $$

    Well, I've been back several times now and unfortunately the haircuts and service that I have…read morereceived on each subsequent visit has diminished. On my first visit, Kate was phenomenal, but I haven't seen her working there since then. Since then, I've bounced around to several barbers at Cool Heads. They've all been... okay. The haircuts I've been getting are no better than Sports Clips, Floyd's 99, Diesel, etc. Notably, the service has gone down for a few reasons, the most important being that Cool Heads does not employ a host or have a manager on site at all, meaning that several times during your haircut, your barber will leave you for several minutes to answer the phone, help guests at the desk, and take care of nominal tasks instead of cutting your hair. Also, the inconsistencies between the various barbers in regard to the services being provided is disappointing. It feels like there is a lack of training and clear direction for employees. They're still demanding an automatic tip (that is not a tip, but a service fee), which is just unprofessional and should be embarrassing to the owner. As I stated in my last review, I typically tip more than the demanded amount, and the overall goal of this demand from ownership is to guarantee better employee wages. However, it just feels gross and improper. Overall, it's fine. Nothing wrong here, nothing phenomenal.

    Took my fiancé to get his first hair cut in years. Shay did an amazing job cut it exactly how he…read morewanted it. It is decorated well and has complementary drinks. We will continue seeing Shay.

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    Cool Heads - Wishing everyone a spooky, fun filled Halloween! 
*** We are closing early at 5 pm on 31st October 2025.

    Wishing everyone a spooky, fun filled Halloween! *** We are closing early at 5 pm on 31st October 2025.

    Cool Heads - Experience the best of DFW. Local barbershop near you. Many convenient locations to choose from. Visit us today.

    Experience the best of DFW. Local barbershop near you. Many convenient locations to choose from. Visit us today.

    Cool Heads - FASTEST GROWING upscale salon in Texas. It is the RESILIENCE of an INDUSTRY hardest hit by COVID.#TexasStrong, #PostPandemic,#CoolHeadsMen

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    FASTEST GROWING upscale salon in Texas. It is the RESILIENCE of an INDUSTRY hardest hit by COVID.#TexasStrong, #PostPandemic,#CoolHeadsMen

    SHARP Salon for Men - menshair - Updated May 2026

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