I am extremely disappointed and upset about the recent encounter I have had with this business. I want to put on the record that I've come here frequently before for dry cleaning services and I also came one time for alternation work. Based off those previous experiences, I trusted that I would be leaving my apparel in good hands. However, I was gravely mistaken to find out that after dropping my blazer off on August 23 and needing it for September 5th, coming to pick up on September 3rd no work has been done to my blazer. This is extremely frustrating because no communication was provided to inform me that they could no longer work on my blazer. Only met with "sorry" and "oh you needed it for this Thursday" when I dropped it off with ample time. I understand sometimes things don't always go as planned but for the negligence of care and also confirmation that nobody would be able to do a quick turn around, I am left angry and not prepared for my event that takes place in 2 days. I do not feel valued nor properly accommodated because after explaining the severity, the owner only provided another seamstress who may or may not take my blazer but it's important to note that she also has horrible reviews for being rude. Before this, I spoke highly of their work, but now I don't even want them to dry clean anything I own. read more