I've bought seven cars from the car guys and saved thousands of dollars. Deion took care of me…read more As long as you're not in dire need to buy a car that day. He will find you the best prices. And get the car delivered to you. I would never buy from a car lot in Fresno again. Unless I really had to.

Took $2000.00 for extended warranty- for the car and never send payment to warranty company…read more Negative 5 - Never responded when it was in question and didn't pay for the covered repair.

came in, seen a 2008 chevy Colorado. i just had to have it! took it for a test run, no issues!…read moredrive it off the lot and brought it home! customer service was amazing, the people there were fantastic to talk to, if you're looking for a vehicle this is the place to go!

Tucked back in the corner. But worth the look. Jesus does a great job of making the experience…read moresimple and straightforward. The staff all the way up to the owner are all great very knowledgeable and friendly. Most importantly they don't hound you or talk fast to try to make you disoriented. I would recommend to anyone and will be back again.

I went to LKS to see a used Ford F150 they advertised online. I drove down from Tracy because the…read moread showed a truck that fit what I was looking for pretty exact. When I reached out online Kevin responded right away and we set up a next day test drive of the vehicle. When I arrived Kevin greeted me, her was very polite, he showed me to the truck answered any questions, retrieved the keys and left me with the vehicle to inspect it at my leisure. After a short inspection I asked him if I could test drive the vehicle and he took a copy of my license and let me take the truck. During the test drive I did a hard acceleration and noticed a sputter with some significant power loss and the check engine light flashed on- it was a misfire. I drove back and let Kevin know what happened and that unfortunately I wasn't interested. He was very apologetic and asked me to wait before leaving and hooked up his scanner to see what was wrong and it was a misfire. He changed it the spark plug from the misfiring cylinder and we went on another test drive and the issue was gone. I liked the truck and the scanner didn't show any other problems so I decided to buy it. Kevin informed me that if the problem came back even though he was selling me a used car as is he would fix it or he would take the car back which from a smaller dealership I've NEVER heard before. We finalize the deal do the paper work and I drive off. During my two and a half hour drive back it happened again so I texted Kevin and let him know, long story short hex was polite and professional and honored his promise. I got the truck home and within the next few days I decided to use my scan tool to see what the issue was and it showed a misfire in the number two and four cylinders so I changed the spark plugs in all of them which I usually do anytime I buy a used vehicle anyway and all codes cleared the truck has been running great now for about a month. I called Kevin to let him know and he was happy it worked it and offered to pay for the repair which I declined. Kevin is a stand up guy, and if I find itself in need of another used car I'll gladly do business with him again. Here's one thing people need to consider though when buying a used car, especially from a small dealer. These vehicles are used they're not certified pre-owned they're usually inspected to make sure they're legal to be put on the road and minor repairs are done. You're delaying with a small business that's trying to make money and most of them aren't going to spend extra money to make sure every major repair is completed because their customer base cannot afford or do not have the credit worthiness to buy those types of vehicles. I could've gone to a certified dealer but I found this specific truck and honestly I expected more issues than what I've had so far. Bottom line I usually don't trust used car dealers but Kevin showed here would make things right during and after the sale. I can't recommend him enough!

I found Kevin on Craigslist many years ago. I can honestly say that at no time did I ever feel…read morepressured to purchase. He was a great guy. Understanding of our situation. Told us that if we wanted to look around more til we were sure he respected that. He had so many offers on this car. Our last two pre-owned cars we felt pressured and ended up making a bad decision. So like he said the choice is yours. It's for sale and I know you're interested, he let us leave and shop around. Within an hour I called him back and told him I want to purchase it. I'll be back tomorrow. He knew I was a young college student needing reliable transportation back and forth to school. He said it's not just selling a car to him, it's an investment in my future. And Everytime I get in this same car now I'm always grateful to him for being understanding and an overall wonderful person.

10/10 service helped us find the best options with no pressure whatsoever highly recommend.read more

Having read the reply, here is mine…read more They had claimed it cost $1500 to ship a vehicle from Fresno to the Oregon Coast. $1500 is what it costs to ship a vehicle from the East Coast to the West Coast. A bit of research on my end showed the cost to ship from Fresno to the Oregon Coast is $500. This business does not know their own business and the leadership is not smart enough to find out the particulars. The objective in sales is TO MAKE THE SALE. This does involve negotiations. It also requires flexibility. These attributes are MIA at this dealership. They did show plenty of 'tude though! Had they taken a more positive approach, a sale was possible and since I had my best friend making a trip from the Oregon Coast to SoCal, he could have stopped by, traded in my car, picked up the one I wanted and there would have been a sale made. 2 months after I tried and was unable to deal with such a difficult dealership, the car I wanted finally did sell. That represents 2 months of dead money. Make sales quickly, get the money back plus some profit, buy another vehicle and keep the ball rolling! That is how to do it. Those 2 months are now gone FOREVER. What remains is my bad feelings over the experience with this dealership. Remember folks, they told me that it would be better for them to watch a vehicle collect dust on the lot than to make deals. Do you really want to do business with this kind of business? Adding some to the dealership's second reply: The $500 shipping rate from Fresno to the Oregon Coast was found by using a search engine to look up vehicle shipping companies. If you are paying $500 to ship a vehicle from LA to Fresno, you are overpaying. Go down to a temporary employment agency. Hire some drivers to take to the auction. $100 or so for the driver, $40 or less for the gas and a stop at In-N-Out for a meal comes out a lot less than $500. The best time to sell is when you have a willing buyer. You failed to cash in and get the sale. The objective is to get to YES. You think you can dictate to the market what the price is? eBay is full of unsold listings where sellers try this kind of move. Those who let the market forces decide the value work though. It's called capitalism. This system seems to work rather well! Anyways, all it will take is someone reading this review and our exchanges to realize that your dealership is difficult to work with.

I was so impressed with the salesperson Neal Hadn't bought…read morecar for 30 years so didn't know what I was looking for. Neal found the perfect fit For me! And the payment I wanted too!! Neal treats you like family! I will be back Thanks for lunch Neal!! Will update in 3 months!

Don't go here , they make it look good but it's not. Think of Matilda's dad from the movie Matilda…read more They ask for reviews before you leave the shop with the car, but once you leave it's a different story they are fraudulent. GO TO A REAL DEALERSHIP

​ Absolutely the Best Dealership Around - 3-Time Repeat Customer!…read more​If I could give Own A Car Fresno ten stars, I would. This is by far the best car-buying experience you will ever find. I just bought my third vehicle from them, and once again, they have proven exactly why I will never go anywhere else. ​I know this might sound like a commercial, but it is the honest, ethical truth. I used to work as a Drive-ability line mechanic/technician for Dodge/DaimlerChrysler Jeep, so having been in the automotive business for years, I can easily spot character and integrity in a dealership. In this day and age it is a rare thing to find, and when you encounter a business that treats you as well as Own A Car Fresno does, it is absolutely worth the time to put it out there so other people can experience it for themselves. ​From start to finish, the team treats you like family. A huge, special shout-out to JR, Katherine, and Emily--they were all absolutely fantastic, professional, and incredibly helpful throughout the entire process. ​They don't just give you the absolute best deals in town; they actually care about you after you drive off the lot. On my recent purchase, they went completely above and beyond, bending over backwards to fix an unforseen issue with the four-wheel drive. They weren't obligated to fix it, but they did it anyway, completely out of pocket, just to ensure I was taken care of and happy. That is the definition of true customer service and integrity. ​If you want an honest, stress-free experience, the best prices, and a team that genuinely wants to keep you as a customer for life, go see JR, Catherine, and Emily at Own A Car Fresno. They have earned my loyalty, not for just the professional personal service but for backing it up with deeds done. Give Own A Car Fresno a visit and see for yourselves what an outstanding customer service oriented Dealership experience is like!

I am still satisfied with a Mustang GT convertible and I have a lot of plans for it and I would of…read moregotten a hardtop but they just keep adding up the price I would of got that 2017 Ford Mustang GT for 1700 but they wanted 2 more grand so it was 3K who can come up with that and told me to come back it was long as drive from 3hrs and didn't want to sell me the car but I ain't leaving until I get what I want to get I got what I wanted was Mustang because I am an American car collector and European and also JDM and USJDM get to buy all these cars for building and racing only..

Just thought I'd update you on the blue 2006 GMC Envoy that I purchased 3 yrs ago and my silver…read more2004 Porsche Cayenne S that I purchased 2 years ago from Sierra. I think Sal or Saul helped me, plus your great guy in financing. I moved to Aurora, IL with them and they are both running strong. You truly helped me out both times when I needed a decent SUV at a fair price. No whining zone. Just great cars and salesmen willing to help if you are serious. Check out the pics. Still GREAT cars!

Very unprofessional and rude. Our family friend spent $32,000 on a truck and immediately started…read morehaving problems. We went back to the dealership to see if they would help and Beto said that it's "not our problem, and we did everything that we're going to do" and then refused to speak with us and walked away. The only solution he offered was "give us more money and we can get him another truck" WOW!! Completely unacceptable and unprofessional.

This place was beyond amazing. I bought my first car from this location last year and the service,…read morehelp, and deals they gave me were out of this world. I 1000% recommend looking here to buy a car.

The dealership got us out quick. Got the car I needed with…read moreno hassle, they been helpful even after we took the car. They let us know everything upfront, hopefully i get to shop with them in the future for my next car.

My wife and I drove up to Fresno yesterday from Bakersfield to shop for a jeep gladiator. When we…read morearrived we waited for an open salesperson, and fortunately for us we were assigned to a young salesman...Max Snyder. He was really knowledgeable and knew how to help us. It's not often that you have such a great experience when you're trying to buy a used car. However, Max was both honest and polite, helping us through each part of the process. Ultimately, we left in the jeep gladiator we came up to see. I highly recommend both Max and CarMax Fresno to anyone looking to purchase a vehicle. I'd also like to mention Sean Vinciguerra, the business operations manager. He went over and above to help me with our purchase. He's such a personable guy, and it's easy to tell that he's the type of leader that inspires his staff.

They gave me a great deal on my Toyota Camry trade in. I got a car shipped from one of their…read morelocations in Nevada that took about 5 days to ship and 3 to prepare. I was able to test drive it after about 8 business days. They set up expedited pickup for the day I chose to purchase the vehicle. They gave me a thorough explanation on the condition of the vehicle I was buying and any open recalls. The salesman did not try to oversell me on their Max Care and thoroughly explained any questions I had!

I had gotten a car from Salesmen Emiliano, i had gotten pre approved negotiated my APR DOWN TO A…read more5%. When it came down to paperwork salesmen went over everything in a very fast pace, I requested for a print out of the contract & as he attempted to print it he said "the printer stopped working" & proceeds to email it instead. As i check the contract on the email the APR was not 5% instead it was 8.24%. These guy were celebrating after i had made my purchase assuming it was a good commission check. Mind you all, i had a outstanding credit score with pre approval from the bank. I would love to continue buying from you all but this is very demoralizing for the client & gives a bad first impression of the company.

Went in today because we've been eyeing a ford fusion for a while. They had one at a great price…read morewith low miles! If you bank with Golden 1 there is a perk for you. They will lower the interest on a loan by 1%. That helped us and we were able to walk away with the fusion same day. The people here are friendly and go above and beyond to see you driving the car you love. We didn't feel pressured or taken advantage of at all. I will recommend to my friends and family!