I have been to ding tea and have tried many different types of milk teas, with Boba, pudding, jellies, pearls etc. And have had great experiences with service form competitors.
Share tea is new and has replaced a cookie place called toll house near the movie theater and mall. The place is brand new, opened literally 2 days before me and my sister came to try their teas. We just came out from watching Morbius at the theaters.
The good is that the teas we ordered, the lime mojito and milk tea with mini pearls were very good. I enjoyed the flavor and taste. One of the issues with my lime mojito was the lack of additional toppings I could add to it. It costs a whopping 25 cents more than a typical extra topping would cost. Normally they run for 50 cents but they increased the price to 75 cents per extra topping. On our first encounter, however they did not charge for the toppings or extras because the place had a grand opening. This is only beneficial to newcomers, but over time these additionals will become more a nuisance than anything else.
My lime mojito had a significant amount of ice, similar to Starbucks, but my container was about 95% ice and 5% lime mojito. The drink itself is very expensive, close to 6$ and the size of the cup is small. The drink was not even premium nor tasted it. If they want to stay in business they should lower the cost 2-3 dollars, but I'm 100% sure they will keep it the same cost and increase the price over time. In which case they will go bankrupt.
The other drink was listed in the 10 top just like my lime mojito. Apparently they have other chains in different locations around California. So, they recommend a top 10 list which all seemed to be decent.
The major concern is the price of not only our drinks, but the price of the other drinks that were even more expensive. Our drinks were about 6$ each without the additional toppings, so if you add the toppings. You're looking close to 7 or even 8$ for each drink. That is about 6 movie rentals at redbox. Pricing is criminal.
Service was mediocre at best, the employees never smiled nor seemed to care about the customers. I politely asked for small pearls in my lime mojito and they said "we don't do that". I would have preffered "we apologize, but we don't usually add the small pearls in that type of drink, we would recommend to get a milk tea as that drink can contain pearls for the toppings" and gesturely smile at the same time.
Waiting was about 3 to 5 minutes for both drinks so timing wasn't a major factor. The inside was smaller than expected and at least the best part is that they are open until 10 pm on Sundays which 90% of the any other store or chain closes at that time on Sunday. The drinks were good, better than some of the ones I have experienced and the customizable options for no sugar and no ice are a plus.
Tl:Dr
Positives
+location
+customizable options
+quality taste
Negatives
-pricing
-employee attitude read more