I went in on April 8th at 10:15am…read more When someone comes in and is trying to communicate.... Go up to them. A lady came out around the back of the store. She was talking but I couldn't hear her over the loud music. Which is fine, the music was good. But I yelled that I couldn't hear her over the music. Then she stayed where she is and pointed at her face and eye brows while talking. I say loudly again, I can't hear you, music too loud. But I motion to my face and say loudly, face threading please. This happens AGAIN, she makes gestures to her face and talks... at this point she knows I'm here for a threading and full face as I indicated through gesture and speaking loudly to her, because of the level of the music. In my opinion if a customer is coming in and needs to communicate ... go up to them and talk professionally to them. I get my face threaded all the time and I will try this business again at another time. But for now it's a 1 star review.

I've been going here for 3 years now but with Kiren for 1 year. I cannot recommend Kiren at Hi Brow…read moreBar enough. When I came to her, my brows were struggling thin, uneven, and honestly just tired. Kiren truly brought my eyebrows back to life. She took her time, mapped them perfectly to fit my face, and explained what she was doing so I felt comfortable the entire appointment. The shape, the fullness, the detail everything was intentional. My brows look natural, clean, and balanced again. What I appreciated most was that she didn't just "do" my brows she restored them. She gave me a plan to maintain them and was honest about what would help them grow back healthier. If your brows need saving, trust Kiren. She has the vision and the skill. I walked out feeling refreshed and confident. 10/10 experience.

I had my eyebrows tinted with henna on June 21 after not having this service for several years due…read moreto not being local. Before the appointment, I mentioned that I have sensitive skin. Despite that, there was no discussion about whether the henna formula had changed since my previous visits, no explanation that the product contained PPD (a common allergen), and no offer to perform a patch test before applying the tint. Within hours of leaving the salon, my eyebrows became swollen, red, and intensely itchy. By the following day, I had developed clusters of blisters where the tint had been applied, and my skin was clearly having an allergic reaction. I spent Sunday treating the symptoms with Benadryl and Cortizone-10, and by Monday I had to seek care at urgent care, where I was diagnosed with allergic contact dermatitis and prescribed a stronger steroid cream. On Tuesday morning, I wrote an email requesting a refund and attaching a photo to which I have received no acknowledgment or reply. Unfortunately, the experience didn't end there. On Tuesday morning, I experienced an anxiety attack because of how severe the reaction had become. Later that afternoon, I developed a severe migraine, and over the following days I noticed eyebrow hairs beginning to fall out in the affected areas. The urgent care provider explained that my reaction was consistent with an allergy to PPD, a chemical commonly added to henna dyes to create a darker, longer-lasting color. While I understand that allergic reactions can happen and that salons are not medical professionals, PPD allergies are well documented. Given that I specifically mentioned having sensitive skin, I believe the salon should have informed me that the product contained PPD, discussed the risk of allergic reactions, asked about prior sensitivities, or at minimum offered a patch test before proceeding. I've had this same service at this salon in the past without incident, which makes the lack of any conversation about the product or potential risks even more disappointing. What should have been a routine cosmetic service resulted in weeks of pain, medication, medical treatment, significant stress, and temporary hair loss. I cannot recommend this service or salon based on my experience and the fact that I've received no reply to my email. Note that I am too upset over the event to call the salon again. I hope the salon takes additional precautions to better inform clients and help prevent someone else from going through what I did. While I previously supported this small business, I will never return.

Alanna did a fantastic job with my Brows! I've been looking for a new person and I'm thankful that…read moreI found her.

I searched far and wide for a lash salon that did my nails properly, took their time, and cared…read moreabout the health of my lashes. I've been coming to the salon for a few years now after getting my lashes done and nail salons, Walmart, and other lash shops. A friend recommended this place to me and I have not looked back! I tried all of the styles of lashes depending on my mood and I felt polished every time. Currently, I get the volume lashes but a few months ago I wanted to switch it up slightly and my lash tech, Morgan, did just that. She made my outer lashes longer, and gave me a variety of lengths. if you come here I already know you'll be back. The shop is modern, clean, and extremely welcoming. you won't regret it! Ps: This salon used to be called Eleven 11 Studios so it's been around for a minute, but under a different name.

I finally jumped on the bandwagon and got myself a set of lash extensions. I have long eyelashes…read morealready but it takes me quite some time to put on mascara every morning before going to work. Enough was enough so I got myself lash extensions! The reason I got extensions is so that I don't have to put mascara on anymore and it's awesome. I found eleven 11 studios on Yelp after doing intense research. I read all the reviews and also it is very close to where I live. My experience in a nutshell: Morgan, the owner and lash specialist, is sincere, kind, and amazing businesswoman/person. I applaud her for being very sincere to her art. She told me that she gets tested every week to ensure that her clients are in safe hands. I was impressed by her great personality and we could literally talk about anything! She made me feel at ease during the appointment. Getting to the location was pretty straightforward, lots parking, and appointment is on time! The store is super nice and clean. I will also add that it smells amazing and she even offered me a drink! If you are a new client, you get $10 off your first appointment. I got the "midi" which means the extensions are placed on every other last of my upper lashes. Next time, I will try the hybrid to get volume! Price was reasonable, staff was great, place was safe and clean, parking seamless, and service was good. She even gave me a care card and extra lash brushes for maintaining my lashes. Highly recommend Eleven 11 studios!

I really had a wonderful experience getting nano combo brows with Simone!…read more This was not my first time getting an ombre brow service. The first place I went to was about 3-4 years ago. Although I had an overall good experience there, when I went for my 18ish month touch up, the owner of that business seemed distracted, didn't really care to listen much and overall the whole service felt like a rushed, assembly line transaction. It's been 18 months since that last touch up, so I was due for one. My brows started to have that washed out look, but I just didn't feel compelled to go back to the original artist (although the color boost would have been much cheaper.)After following Good Brows on social media for a few years, I decided that Simone's work had a softer, more natural look that was much more aligned with my taste. So I inquired and she soon followed up to set up a consultative call after I sent a picture of my brows at present. My appointment was set up on that call, which was about 6 weeks away. I made a non-refundable deposit at that time and then received more pre-appointment instructions the week of my appointment. I must admit, there are a lot of details to read and pay attention to when it comes to policy - which is either a sign of a meticulous and detailed business owner, or potentially someone so particular that flexibility may not be at the forefont when it comes to collaboration. Luckily, all of these details are just so that Simone can maintain a high level of professionalism in running her business and ensuring that her clients receive the standard in care and artistry that they're paying for. On morning of the appointment, I gave myself plenty of time to ensure I wasn't late (there is a $150 rescheduling policy if you're more than 10 mins late.) She texted me right when I was arriving, which was a few minutes early to let me know I could come in if I was waiting, so we were able to start right on time. The studio space is warm and beautiful, adorned with gorgeous art (if you're lucky, she may tell you some stories about the pieces.) She then sat with me to talk about my concerns and interests. She's a good listener - genuine, intentional and collaborative in ensuring that what you like is what she delivers. When asking about how nano strokes might look over time, she was honest with me and level set expectations. I can't tell you how much I appreciate that kind of transparency -it's refreshing. She ended up cleaning up my brows, color correcting and adding a few strokes to the front and I tell you - I feel brand new (even fresh out of the chair, which we all know can feel a bit alarming before the color softens up in the healing process.) Additionally, it was evident through our conversation throughout that Simone is a beautiful human - inside and out. I enjoyed our chat and loved the result of her work. If you're in limbo, I suggest you go for it but have a good sense of what you're looking for. Bring examples of past work that you may like or try to go in with an understanding of the overall aesthetics of what appeals most to you. Simone is an expert, so the quality of the work speaks for itself. I feel relieved that I've found an artist that has an aesthetic of work and level of professionalism that I truly value to return to when needed. Thanks again so much, Simone!

Simone is a beautiful person (In & Out). The new location in Arlington is easy to get to and there…read moreis plenty of parking. Bookings are also available on weekends and though she's mostly booked 2 months ahead, the wait is very WORTH IT. This service is highly recommended.

Beautiful friendly lady with long hair and great brows, she did my brows and they came out good…read more She has a very gentle hand. Excuse my ginger brows (natural color) she took care of me while i was out of town. She was playing a calm indian praise and worship song. I was really comfortable here.

Got tired of looking like Tasmian Devil so I finally popped in to get my brows done. The woman…read moreworking, whose name I didn't catch, did a great job. The precision! One of my brows can be very problematic. I told her I wanted to keep them as thick as possible but have an arch (not round). They ended up being a little thinner than I like because of my problematic brow, but the shape is nice. She double-checked and didn't wait for me to point something out. She clean TF out my upper lip hairs, too, so now I'm a girl again. I'd come back! Hi Brow is a very no-frills threading spot. It's located in a busy shopping strip (shops on the front and back side) and is easy to miss if you're not looking. It's upstairs in a small suite with two threading chairs. I paid $18 for my upper lip and brows.

I've been coming to this waxing studio for 5 years now, and I honestly wouldn't trust anyone else!…read moreFrom the moment you walk in, everything is always spotless and beautifully maintained--it immediately puts you at ease. The level of cleanliness and professionalism here is consistently top-notch. Helen and Samina are both absolutely amazing--so kind, welcoming, and attentive. They always make sure I'm comfortable and take the time to explain anything if needed. Their expertise and warm personalities are a big part of why I've stayed loyal for so long. If you're looking for a clean, professional, and genuinely friendly waxing studio, I can't recommend this place enough. I'll definitely keep coming back!

Excellent service, good prices. (TMI ALERT) As a man getting a Brazilian, I appreciate their…read moreprofessionalism and unflappable demeanor.

I've been coming to Samina for years now - first at Springfield Mall and now at her own spot…read moreMagical Eyebrows. I love her because she doesn't over thread my eyebrows and somehow manages it make it look like I have more than I actually do. She is consistently kind, pleasant and professional. The shop is clean and everyone is very personable and welcoming. I've also gotten my eyelashes done recently and it is reasonably priced and last for a good amount of time. They are the individual clusters, not the strips so you won't look like a baby alive doll. They also offer facials, henna, and waxing.

Wow. This place is great. I was serviced as soon as I sat down. The ladies here are professional…read moreand thorough. My eyebrow clean up waxing was pain free and my brows are shaped perfectly. Threading was useful to do some clean up. But it was minimal. I tried the place just out of convenience, but I will be back as a regular. If you're in this area you should definitely check them out. And I purchased a really cute anklet that I love.

Synai was running late bcuz of traffic accident. She was so apologetic. Her professionalism is top…read morenotch. I'll post an update after my lashes and brow service.

Never going back again !i did twice time intimate bleaching and now it's darker then before .she…read morealso lied tht buttlift last for a week but didn't last for one day.don waste money here!

I brought my mom here on a Saturday without appointments (after being turned away from 2 other…read moresalons that had too few nails tech working) and it was such a blessing. We had a wonderful experience and will DEFINITELY be back!! A mixture of the beautiful colors, lovely relaxing ambience, and super helpful, pleasant staff make it the perfect weekend pamper date for Mom and I

My normal nail lady is out having her baby and so I decided to try a place walking distance from my…read morehouse. Worst decision. I was greeted by either the manager or owner, she immediately places me down with a lady who had no idea where anything was, I believe it was her first day. I knew I was in trouble. I went in for dip manicure, was there for 90 minutes. And left having to go home and reshape my nail. I'm not a picky person, but every single nail is a different shape. And when I went to pay, the same woman who greeted me never asked how everything was, or anything just wanted her money. I think she knew I was not happy and please with the horrible job that was done. Sad disservice for a first time client. I will never go back and hopefully some readers will save their money reading this review and stay clear of this place.

The reviews did not disappoint! Received a lymphatic drainage facial from Ana and it was divine!…read moreShe has magic hands because I felt like I was being pampered and massaged by some with with clouds as hands. I feel amazing! My eyes are bright, skin is glowing, and face and neck is toned! Best bday treat for myself!

I have been coming here for several years for different treatments, and I have nothing but…read morewonderful things to say about this business. If it wasn't for this facility, I would never have known about so many things that I had been doing wrong or simply had not been informed of when I had previous surgeries. I had previously sought out different massage places but that advertise lymphatic massages but it's only the ultrasound, no massage and none of the other treatments this facility provides you - plus all their advice. They are all trained to provide the best care for you and actively listen to your concerns. They have an extensive check-in process where you provide information on the procedures you have had and when they conduct the initial evaluation, they go over everything with you. I just had my consultation and they handled my body with care and were extra careful with the stitches I have and worked around the area. In all my visits, never has any staff member made me uncomfortable or violated in anyway. The entire staff is absolutely wonderful. They always treat me with respect and listen to my concerns. They educated me on all the post-op care I need to partake in to ensure the most optimal results. Having done my surgery in another country, they take my doctor's concerns and request into consideration when I tell them, and my doctor is very comfortable with all the information that I provide to him from them and vice versa. I have even brought my mother here for facial treatment provided by Ms. Ana. For any post-op care I need, facials, and other treatments - this business has a customer for life.