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    Eyebrow Express

    4.2 (192 reviews)
    Closed 11:00 am - 7:00 pm
    Updated 3 months ago

    Services - Eyebrow Express

    Eyebrow services

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    My brows with no makeup before.

    DO NOT COME HERE UNLESS YOU DON'T CARE ABOUR YOUR EYEBROWS! DISGUSTING, NO PROPER SANITATION BETWEEN CUSTOMERS (same tools on the different customers... NASTY!). I came in today and requested that the lady keep my thick eyebrows intact, I specifically said NO shape change, JUST a cleanup, and to keep them as THICK as possible!! I literally had gotten my brows done a week and half ago and came just to get the stray hairs taken out. I knew something was wrong when she was getting hairs in between my eyebrows (there's a LINE in my eyebrows now... wtf?) and when she cut down my eyebrows like crazy with the scissors. She was chomping away like crazy, and when I looked up, I was in tears about to cry. I'm livid as to how badly she destroyed my eyebrows. See pics for referral. ***Also, this place doesn't practice proper levels of sanitation. Though they place a plastic cover down on their chairs per client, they don't cover or wipe down the handles (the part that everyone holds or grabs onto). Additionally, they use the SAME brush and scissors on everyone without washing in between!! Sorry, but that's kind of disgusting. Imagine getting someone's eyebrow makeup or lice in your brows / skin through this cross contamination. Ew. I wouldn't recommend this place not even to my worst enemy. I'm going to have to let my eyebrows grow out for another 6 months and hopefully find someone experienced by then.

    Uneven brows
    T.J. C.

    They're actually nice... but on two different people. All I needed was a clean up, but she went to town on the left one and it came out significantly thinner than the other one. I used to love this place. I won't be back.

    Perfectly groomed brows, no makeup needed. Couldn't be happier!
    Kimberly M.

    If you're ever in Old Town and need a place to get your eyebrows done, definitely give this place a try! I've been here a couple of times during my lunch break and was seen immediately both times. The space is small, but clean and just large enough for what it's used for. Both times the jobs were quick, painless, and left my eyebrows looking AMAZING! They finish off the job with rose water (if you choose to), which not only leaves your brows nice and smooth, but also gives you a relaxing smell of roses as you walk away. My only complaint is the price of $12 before tip, but also not unheard of for this area, especially Old Town (I'm just a little spoiled by another place where I've paid $8 for a comparable job). Just be sure to bring cash for your tip, as they are not accepted on credit cards.

    TaMiya D.

    I had my eyebrows done here last Saturday while traveling. And today my husband asked "who did your eyebrows...they look good?" And so I have to give you 5 stars and write this review. I'll be back and will plan my trips around my ability to get my eyebrows done here. The shape and thickness is a perfect complement to my natural brow line. Thanks a bunch!!!

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    5 years ago

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    3 years ago

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    3 years ago

    She did such a good job and was very gentle! Definitely recommend going if you're thinking about it.

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    7 years ago

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    6 years ago

    Great efficient service! Got me in and out of the salon within 10 min and I could recognize my eyebrows once again!!

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    11 years ago

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    7 years ago

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    14 years ago

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    8 years ago

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    9 years ago

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    6 years ago

    Super quick and efficient. Staff was extremely friendly. Will come back for all of our threading needs!

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    9 years ago

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    6 years ago

    The studio is so cute, and my eyebrows were done exactly how I asked. No wait when I went.

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    10 years ago

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    5 years ago

    The technician was very polite and professional. I was given quick service and it was a safe and clean environment!

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    Page 1 of 5

    Ask the Community - Eyebrow Express

    Review Highlights - Eyebrow Express

    Archana was professional, pleasant, efficient, and listen to my requests as best possible.

    Mentioned in 4 reviews

    Read more highlights

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    Good Brows - Healed Powder Ombre Tattoo

    Good Brows

    4.6(44 reviews)
    3.1 mi

    I really had a wonderful experience getting nano combo brows with Simone!…read more This was not my first time getting an ombre brow service. The first place I went to was about 3-4 years ago. Although I had an overall good experience there, when I went for my 18ish month touch up, the owner of that business seemed distracted, didn't really care to listen much and overall the whole service felt like a rushed, assembly line transaction. It's been 18 months since that last touch up, so I was due for one. My brows started to have that washed out look, but I just didn't feel compelled to go back to the original artist (although the color boost would have been much cheaper.)After following Good Brows on social media for a few years, I decided that Simone's work had a softer, more natural look that was much more aligned with my taste. So I inquired and she soon followed up to set up a consultative call after I sent a picture of my brows at present. My appointment was set up on that call, which was about 6 weeks away. I made a non-refundable deposit at that time and then received more pre-appointment instructions the week of my appointment. I must admit, there are a lot of details to read and pay attention to when it comes to policy - which is either a sign of a meticulous and detailed business owner, or potentially someone so particular that flexibility may not be at the forefont when it comes to collaboration. Luckily, all of these details are just so that Simone can maintain a high level of professionalism in running her business and ensuring that her clients receive the standard in care and artistry that they're paying for. On morning of the appointment, I gave myself plenty of time to ensure I wasn't late (there is a $150 rescheduling policy if you're more than 10 mins late.) She texted me right when I was arriving, which was a few minutes early to let me know I could come in if I was waiting, so we were able to start right on time. The studio space is warm and beautiful, adorned with gorgeous art (if you're lucky, she may tell you some stories about the pieces.) She then sat with me to talk about my concerns and interests. She's a good listener - genuine, intentional and collaborative in ensuring that what you like is what she delivers. When asking about how nano strokes might look over time, she was honest with me and level set expectations. I can't tell you how much I appreciate that kind of transparency -it's refreshing. She ended up cleaning up my brows, color correcting and adding a few strokes to the front and I tell you - I feel brand new (even fresh out of the chair, which we all know can feel a bit alarming before the color softens up in the healing process.) Additionally, it was evident through our conversation throughout that Simone is a beautiful human - inside and out. I enjoyed our chat and loved the result of her work. If you're in limbo, I suggest you go for it but have a good sense of what you're looking for. Bring examples of past work that you may like or try to go in with an understanding of the overall aesthetics of what appeals most to you. Simone is an expert, so the quality of the work speaks for itself. I feel relieved that I've found an artist that has an aesthetic of work and level of professionalism that I truly value to return to when needed. Thanks again so much, Simone!

    Simone is a beautiful person (In & Out). The new location in Arlington is easy to get to and there…read moreis plenty of parking. Bookings are also available on weekends and though she's mostly booked 2 months ahead, the wait is very WORTH IT. This service is highly recommended.

    Photos
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    Good Brows - Powder Ombre Brows 1st session.

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    European Wax Center

    European Wax Center

    3.5(117 reviews)
    1.7 mi
    $$

    I am extremely disappointed with the service I received regarding Wax Passes charges. I was charged…read moreincorrectly on November 24, 2025, and when I asked for a breakdown of the charges, the staff said only the manager could fix it and issue a refund -- but the manager was never available. I was promised an email with the breakdown, which I never received. For over a week, I've been given the same runaround. Each time I call or visit, I hear a new excuse: the manager "just left," "isn't in today," or "we're not sure when she'll return." I even told them I would be traveling starting November 26, yet nothing has been done. This issue remains unresolved, and I feel completely ignored and disrespected. I just want the billing error corrected and my refund processed. The lack of accountability, communication, and follow-through is unacceptable. I hope the company takes this seriously and fixes the problem.

    I usually come to this location with no issues aside from the temperature in the rooms, but today's…read moreexperience was disappointing. I was running slightly behind and still well within the grace period. My appointment was scheduled for 9:30 AM, and I arrived at 9:34, entering the facility by 9:35. When I arrived, Patti had just finished with a client and was offering them a follow-up appointment and a wax pass. I waited off to the side while she completed their checkout. At that time, there was only one person ahead of me. However, by the time she acknowledged me, two additional customers had already come in--one to check in and one to check out--so I was pushed further back before being helped. When Patti finally checked me in, she asked if one of my services was more important than the others. I explained that all of them were important and that I wanted to proceed as scheduled. She then told me I wouldn't be able to receive all of my services because Emani was unavailable and had another appointment. I told her I was already there but could adjust to the next available time, so we moved the appointment to 10:30. At 10:07, I called to let them know I was nearby at Panera Bread and could come earlier if Emani became available--that they could simply call me. I never received a call. When I returned, it was clear that Emani did not have another appointment, as no other clients went to the back or were greeted by her. While I did receive some form of compensation after addressing the issue, I still felt I was treated differently. Patti did not offer me a wax pass or a follow-up appointment with Emani after my service, even though I witnessed her doing so with another client. She simply took my payment and tip. Overall, today's experience fell short of the customer service I'm accustomed to at this location.

    Photos
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    European Wax Center
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    ElevenXI Beaute - Use code "GALPALYELP" & your bff name in notes when booking. Appointment for you and your gal pal must take place by 2/19/23....

    ElevenXI Beaute

    4.8(45 reviews)
    3.1 mi
    $$

    I searched far and wide for a lash salon that did my nails properly, took their time, and cared…read moreabout the health of my lashes. I've been coming to the salon for a few years now after getting my lashes done and nail salons, Walmart, and other lash shops. A friend recommended this place to me and I have not looked back! I tried all of the styles of lashes depending on my mood and I felt polished every time. Currently, I get the volume lashes but a few months ago I wanted to switch it up slightly and my lash tech, Morgan, did just that. She made my outer lashes longer, and gave me a variety of lengths. if you come here I already know you'll be back. The shop is modern, clean, and extremely welcoming. you won't regret it! Ps: This salon used to be called Eleven 11 Studios so it's been around for a minute, but under a different name.

    If you need your lashes for an event and absolutely need it done by a certain time - do not book…read morehere. I did not have the opportunity to experience the lash lift I had an appointment for. I booked the appointment 2+ weeks in advanced and 3 days before the appointment I was canceled on. The only options offered were earlier that day (lunch time while I'm working, and the next day when I would be out of town). When I asked to be rescheduled for the next week or weekend, I was told they were booked for the next 3 weeks and they could not find time to fit me in. I had two events I wanted the lift for - attending a wedding and my birthday(2 weeks apart). I scheduled the appointment 1 day before the wedding and could not have them done for that event - which was not ideal but fine. When trying to reschedule to at least have it done before my birthday I was told they were booked solid. Very poor experience

    Photos
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    Lash Accessories

    ElevenXI Beaute - The view of our building from outside

    The view of our building from outside

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    Eyebrow Express - threadingservices - Updated May 2026

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