Higher Ground is a Godsend! They are completely professional, attentive and supportive of their…read moreclients. And they get the job done! Angie Ortiz is a breath of fresh air and the kindred spirit you want on your team! She is Awesome (with a capital A). Stay tuned!

Believe the one-star reviews. In fact, they might be too generous…read more If this HOA's failures were merely the result of garden-variety incompetence, I might be inclined to forgive. But the pattern here suggests something far more sinister: deliberate negligence dressed up as management. I reside in Greenwood Square, Van Nuys, a community that, on paper, promises order and livability. In practice, it's managed with all the grace and attentiveness of a blindfolded juggler in a windstorm, chiefly by Vicky of Higher Ground Properties. They say when it rains, it pours. In our case, it was a monsoon of mismanagement. Last week, our puppy suffered a severe allergic reaction to vaccines. We were in and out of the vet. Then, during what was supposed to be a routine check-up, my wife was admitted to the ER. Amid all this, I arranged a cleaning service to prepare the house for her hopeful return. But before I could lift my head from my work laptop, the cleaner's car--parked briefly--was already towed. Curiously, the same vigilance does not apply to the vehicles routinely squatting without permits, or the motorcycle that has been parked all day in a permit-required spot. Nor to the shipping container that sat on Maple Road for at least a week like an art installation. Add to that the off-leash dogs, the trail of dog waste in the front lawn dirt, and the steady stream of stolen packages, and you start to wonder what exactly this HOA is managing. I've now had to cancel critical work meetings to track down a towed vehicle and pay the fee to release it. Compassion? Context? Basic human decency? Don't bother expecting any of that. Unless you enjoy being punished for playing by the rules while chaos is politely ignored. Want to experience a Kafkaesque blend of apathy, miscommunication, and hostility wrapped in HOA letterhead? Give Vicky a call. If you catch her between power trips, she might even return it. As for the mailboxes, they were broken into and left unrepaired for months. The HOA failed to notify residents at all until my wife and I insisted they inform the community. We were left wondering where our mail was while they did precisely nothing. Skid Row might be a dramatic comparison--until you consider the vagrants at the park late at night and the line of people living out of their cars along the main roads. This isn't community management. It's indifference institutionalized. And we're footing the bill.

We have had an excellent experience with Sue at Modern Property Management. From the day we looked…read moreat the apartment, Sue has been kind, warm, responsive, and accommodating. She's professional and all-round amazing and has made our entire experience of renting in Los Feliz a great one. Thanks, Sue, for taking such good care of us!

Modern Property Management is negligent to the point of endangering tenants safety and leaving the…read moreowner open to legal action. During my tenancy at a property they managed, I experienced a gas leak Modern Property lied about, two city mandated inspections that found dozens and dozens of health and safety violations that were then cited a second time because they were too slow to fix the issues, a pest infestation and a just general lack of care, effort or respect. Property management was rude to tenants, slow to respond to or solve issues and consistently violated tenancy laws including after I moved out when they kept my deposit beyond the legally required 21 day return.

I've been working with this property management company for over three years and have had a very…read morepositive experience. The team is always responsive and professional whenever I need assistance. I especially want to thank Anshu, who was incredibly helpful when I had an issue related to my property. He handled everything quickly and professionally and made the whole process much easier for me. I truly appreciate the support and service I've received over the years and I'm very glad I chose this company. Eliza

Anshu is the best! I was in a position no landlord ever wishes to see themselves in, which was with…read morehaving the world's most demonic tenant known to God's green earth. I came to Core Alliance because I felt my hands were tied trying to work with my difficult tenant. Anshu is well versed in what seems to be live updated tenants laws LA rolls out that can bind landlords if they aren't on top of it. I went through a very lengthy and expensive eviction with my tenant, but I wouldn't have received my property back without the help of Core Alliance and their legal team. I would recommend this company time and time again to landlords. I'm grateful for the work of Anshu and his company.

I am so thankful I worked with Elias & Mayra at Mypad Realty. Me and my wife started looking for a…read morehouse in the beginning of July 2021 with another real estate agent for about 3 months. During those two months we rarely saw saw any houses in person since our real estate agent was not making us a priority. With the housing market being so hot we thought it was just the way things were. When we met Elias & Mayra in October of 2021 everything changed. We had a sit down with Elias & Mayra to discuss what we were looking for and what kind of lifestyle we envisioned ourselves living in order for him to look for houses for us. As first time home buyers we were pretty uninformed as to what we needed in order to become homeowners. Luckily Elias & Mayra were able to provide guidance and even recommend some financial institutions for us to apply for a mortgage loan so that we could be actively submitting offers to houses that we liked. During our sit down we told him what areas we were interested in living in, and also what values mattered to us in regards to schools, safety, kids, etc... After our sit down the very next day Elias & Mayra sent over available listings so that we can setup viewing times during the week/weekend in order to begin our adventure of buying a home. It took us only a couple of weeks before Elias & Mayra found us our forever home. We saw so many houses because the housing market was so hot that everyone was overbidding on the listed value of each home, but Elias found a house in the city of Buena Park, CA. I remember that day he presented us the house, and he spoke to the realtor selling the house and got us to see it the same day. We fell in love with the house immediately. Elias was able to work with the realtor and lock in the price and get us credits back on the house. Not only that he was able to assist in recommending places for the inspection and anything else that was needed. I will forever be thankful for Elias & Mayra and their dedication to helping us find our first home. Me and my wife will be starting our family here and if we ever decide to move again I will definitely be reaching out to them. Pros: Constant Communication Years of Experience in the housing market Guided us through the home buying process Flexible - Worked around our busy schedule Thanks again Mypad Realty!!

MyPad manages the building where I live. I am really happy they took over managing the property,…read morethe last manager would never help us nor take our complaints seriously. Now I know when I reach out to Elias I will be helped. He is easy to get a hold of and always helps us fix any issues or look into problems in the building. We feel comfortable knowing our landlord cares about us.

I've had a great experience with the team at IMT Bella Sara at Superior. Ennase, the property…read moremanager, is professional, attentive, and truly cares about residents. Keith, the assistant property manager, is always kind, helpful, and quick to respond. Daniel, the service tech, does an excellent job--repairs are handled efficiently and with care. Sir, the maintenance manager, leads a solid team and makes sure everything runs smoothly. Overall, the staff here is reliable, friendly, and genuinely supportive. It really makes a difference living in a community where management and maintenance work so well together.

Thanks Daniel for stopping by and taking a look at our washer I submitted a ticket and maintenance…read morewas fast to respond!

The service is terrible. We have moved to another management company only to find they did not pay…read morebills. Do not use this company!!!

I give Golden State 5 stars! The reason is because I've deal with numerous property management…read morecompanies, and in my many years of business, they have ALWAYS gone over and above the standards of any others to satisfy my needs. Thank you Golden State

I have been using Earnest Homes as my property manager since March, and have so far been happy…read morethem. Refiloe came and appraised our rental, helping us set a good rental price, and ended up getting us a tenant in less than 2 weeks from listing! Additionally, I have found Keren to be helpful and responsive, promptly addressing my questions and concerns. I've only been with Earnest for 2 months, but so far no complaints on my end.

Based on my immediate experiences, I have not had a great experience moving in with Earnest Homes…read more I TRULY hope that the experience improves going forward, if it does I will update my review accordingly. But for now, this is my honest experience in case its helpful for anyone else who is planning to rent with Earnest Homes. First, I'll say that working with Donna Cura has been great. She's extremely professional, and has been incredibly attentive at answering my questions around lease documentation. Thank you Donna for making the lease process go extremely smoothly. My concerns so far are with the move-in experience. Move in day is supposed to be exciting - you've just made a big commitment to sign a lease, put a deposit / pay first months rent, and have gone through the process of setting up all your paperwork and utilities. Come move-in day I thought I would be receiving SOME level of PROACTIVE communication / outreach about move-in day logistics and a walkthrough of the house. Instead, my move-in experience was the opposite. It felt like after I signed the documents my move-in process was an afterthought. I scheduled a walkthrough around 12:30 PM on a Friday, and was met by Oneda, who was really only there to conduct an inspection of the house. She didn't know how the house was set up or have any instructions for me on how to use the things in the house. I'll go into detail around what went wrong. To be fair, Oneda did a great job going through the inspection and was very thorough and objective at documenting the different issues (e.g., cracks in the tiling, stains, scratches, etc.) Now, where the experience went downhill for me. When we entered into the home, there were a HOST Of things that did not go right: 1) There were three electric outlets that had not been completed prior to move in, they had no covers on them. It looked as if the team had painted but forgotten to put the covers back on. 2) There was a lot of grime and dirt on the bathroom faucets. It didn't seem like they did a thorough cleaning prior to us moving in. 3) Oneda did not have any idea on how to navigate the things in the house, for instance, there were electric blinds that were down and she had no idea how to open them. I randomly figured it out by pressing a button on a remote nearby. Not a good look for someone who is supposed to be showing ME around the house. 4) The previous owner left their front door security camera system + a nest security system(?) I'm not even sure what it is because no one explained / has explained to me what it is for. At the moment, I'm not sure if its the previous owner using it to spy on us or not, because I have been provided literally zero information on it. 5) I have no hot water at the moment. I did my part to set up SoCal Gas, but I was again not given any information on move-in day on how to turn on the water heater. I was not even told where it was located, I went to the backyard to find it, and once I located it I had no idea on how to turn on it / determine if its even working. I followed the instructions / watched a youtube video in hopes of trying to turn it on to no avail. 6) Now, the one that really started the negative impression of the move-in experience - I was not given the front door access codes until 4:47 PM, despite my walkthrough being at 12:30 PM. And the ONLY reason I received them was BECAUSE I HAD to follow up and ask for them! I sent an email at 1:40PM, which did not get a response. I then called the number around 4:07 PM to follow up and thank god for Brian, because he followed up with my account manager, Keren Mendoza, (who I believe is supposed to be responsible for onboarding us) and I then received a response from Keren on how to unlock the front door code at 4:47 PM. That is absolutely ridiculous. She did not include ANY other information required like how to turn on the water heater, or use the electric blinds, or security system. I'm still hopeful that this experience can be turned around, but I will wait until I get a response from the team to provide an update.

We hired KIG to manage our rental property, and it's only been a few months, but the service has…read morebeen outstanding so far. As first-time landlords, we had a lot of questions and Derek was patient, thorough, and accessible. He spent a lot of time answering our questions, providing information, doing a walk-through in our unit to identify improvements, and being available to us. We worked with Ernesto to write and post our listing, use high-quality photos from the photographer KIG recommended, run comps and advise on the rental price, field inquiries, and manage the tenant application and background check. Our first weekend of having our listing live, they were able to secure a tenant, which totally exceeded our expectations. We considered a few other options but decided to go with KIG and have no regrets. The process has been straightforward, everyone we met has been friendly and communicative, and the portal has been easy to use. They are not the cheapest option, but they have been worth the cost so far.

Alyson shines in her ability to communicate proactively with both tenants and owners. She promptly…read moreaddresses inquiries, provides clear updates, and builds relationships rooted in trust and transparency. Tenants feel heard, respected, and well-informed.

I came into contact with Michele Stetz through her position as an assistant property manager at…read moreValar, LTD. This person was in charge of inspecting my light industrial rental unit in Valencia, CA upon moveout. This person was disrespectful and duplicitous throughout my communications and interactions with her. She made several false claims in regards to the condition of the unit that I will not detail here. Absolutely unprofessional and disgusting behavior.

Walls Property Management has been absolutely fabulous to work with. We recently moved into one of…read morethe properties they manage, and we couldn't be more pleased with our experience so far. Jim is very pleasant and clearly brings years of experience in property management, and John has been extremely helpful and responsive throughout the process. They offer an easy-to-use system for logging repair requests, and any issues are addressed quickly and efficiently. Walls Property Management has provided excellent customer service across the board. Highly recommend!

I am a new tenant at a Walls Property Management home starting in November. Jim Walls and the…read moreentire team at WPM have been so wonderful to deal with. First of all, the property is extremely well cared for and move-in ready. Secondly, the entire team made the application and approval process not only painless, but a pleasant experience. I can't say enough about this Management Company. Everyone was so easy to work with and made my family and I feel so welcomed into our new home. Thanks to the entire Walls Property Management Team!