I once stayed at a Motel 6 where the bed felt like it was made of cardboard with a duvet on top. At…read morethe price point of a motel, some things are forgivable. When we come to a four-star hotel, my standard become a higher.
Something I cannot corroborate is issues with cleanliness. I brought a blacklight, and nothing stood out. The only thing I noticed was some water spots on the bathroom sink, which is a non-issue.
What I can get behind is the age of the rooms. The furniture had more than its fair share of dings and other signs of aging (such as the poor nightstand in the photo I attached). As for the mattress, it was notably springy, not necessarily uncomfortable, but either of a lower quality, or very old.
Speaking of bedding: The blanket was a european style of a blanket/comforter that inserts into the top sheet (not a big deal, just strange). What is a bigger deal is the lack of a fitted sheet. While tucked in, this is suboptimal for someone who tosses and turns like a rotisserie chicken (such as myself).
Before I forget - the chair that comes with the desk was unexpectedly uncomfortable. I've sat in better metal and wood chairs than this nonsense - and it is supposedly cushioned!
Finally, the room I was in was noted as accessible, though not requested as such. However, some things did not seem well adapted to a person with disabilities. The shower has a step as opposed to being roll in, there is a grab bar in the shower, but no such bars around the toilet. The only things I was able to notice is a doorbell connecting to a siren/strobe (which can thankfully be turned off via a lightswitch to prevent 3am pranks), the shower bar, and lowered shower controls (though not toiletries, it seems?). If you are in need of an accessible room - proceed with caution.
Finally, there is the brunch. This was pretty basic with some pastries, porridge, breakfast meats, fruit, and scrambled egg product (I doubt it is real egg). The quality was not great, but the price tag was somewhere just under $20.
I think the brunch is emblematic of the whole experience. That being: it was acceptable, but at this price point and caliber, it needs to be better than just acceptable. The only really good thing is that there was a hook outside the shower to grab a towel right as one leaves.
