Haven't tried take out from Shanghai in a long time. Ordered food for the family and found Mongolian beef wasn't fully cooked and too saucy. Other items ordered were ok. Just not as good as previous. read more

Always get great food from this place. Love their soups and fried rice. They are always quick with their takeout orders

Excellent people own this business. They are like family to me and even if the food came out cold I would still love it because of how these people treat me. The food def is always delicious and hot and it's such a good experience getting to chat with the owner and his family. I love the location and I love the quick in and out of this place. If you want good food and quick service, don't waste your time on other Chinese places. This is the one. The owner treats me and my family like I am his family and you can't put enough stars on a review for that. read more

Some of the best food in the Florence area! Everything always tastes great, orders are correct and it's all affordable. The service is fantastic and I always receive my food with a smile. The dine-in experience is cozy and relaxing, and the restaurant is super clean. I highly recommend if you're looking for a quiet night out and a delicious meal. read more

Quick pick up for call ahead orders, good value for what you get . Would recommend just double check your order as they forgot something a few times read more

Seated quickly and order taking was an easy process. I have to admit though I have had better Mongolian Beef - just the overall flavor. The fried rice wasn't very fried and could definitely use more flavor. I added some of my beef sauce to it to jazz it up. The Chicken Fried Rice platter also needed jazzing up - so I added some Duck Sauce that was on the table. Good service. I will likely try it again to see if it was an off day. read more

Interior is nice, but the tables were sort of sticky, I got the Sweet and Sour chicken, and my fried rice, it tasted pretty good. Service was really good but we were the only people inside so I can't really say, Overall really good! read more

They have the BEST chicken on a stick ever. My family loves this restaurant. My son and I always order beef mei fun and chicken on a stick so much they know it's us. read more

Food was delicious! Service was great and staff was very friendly and helpful. Also they were consistently cleaning!

Shanghai Garden must share food suppliers and interior decorators with about half the Chinese restaurants in Greater Cincinnati. I couldn't help but feel a sense of deja vu as I walked through to doors to see the same placemats and wall mounted Chinese pictures I'd seen so many other places. When my food arrived, I knew I'd eaten this same dish before, yet this was the first time I'd set foot in Shanghai Garden. Homogenous, lower-quality food is what you'll find at Shanghai Garden. I ordered General Tso's chicken with fried rice. My entree arrived within about 8 minutes, but I was disappointed to see a bland mound of yellow "fried" rice with frozen carrots and peas scattered throughout on my plate. How dull. What ever happened to homemade fried rice? And the General Tso's wasn't any better--saucy bits of deep fried "chicken" lacked any of the heat one would expect from this dish. Sadly the dish was only garnished with two measly broccoli florets. Altogether, I was out $5.50. I'd only recommend this place if you lived in Union and didn't feel like driving to another, better Chinese restaurant. Otherwise, check out Cathay Kitchen in Florence or Oriental Wok in Crescent Springs for a unique dining experience. read more

Shanghai Garden - the front entrance of a chinese restaurant - Chinese Near Me - Union, Kentucky

About to leave for the airport... last meal before leaving KY and I needed Hong Kong Chicken (they do NOT have this in LA). We ordered a ton of food and it was only $47. It was OK. Ordering on the phone was super easy. Tons of parking (I know this isn't an issue in KY but it is where I live in LA). Food was ready in the time they said it would be. Lemon chicken was kind of weird... just fried chicken with a gelatin lemon sauce on the side. Fried rice wasn't great. But the shrimp egg rolls and crab rangoon hit the spot. And the Hong Kong Chicken... well, it is what it is... it's basically fried chicken with brown sauce. And I left KY with my craving satisfied. read more

Our usual Chinese place was closed for Labor Day, so we tried out Shanghai Gardens for the first time. They actually have a website (http://www.shanghaigardensunion.com), which is a step up from most other Chinese restaurants. There was a coupon for 2 combo entrees for $10.99. Good deal. We got sweet & sour chicken, bourbon chicken, and wontons. The entrees were pretty good, the wontons just ok. I called in my order so I didn't know there was a Pad Thai special until I picked up my food at the restaurant. I definitely would've tried it if I knew beforehand. Pros: - Open Labor Day - Multiple coupons on website - Bowl of mints at the counter - Takeout comes in those Tupperware-type reusable white plastic containers Cons: - No potstickers on the menu (my favorite at our usual place) - Stale fortune cookies read more

Food is ok. If you dine in you won't be overwhelmed with attention for sure. You get the impression they'd rather you just take your food and go. read more

I ordered take out today and was less than impressed. I ordered the hibachi chicken dinner (chicken and veggies with rice). The menu states it comes with soup and salad... mine did not come with either. What I received was a small container of rice and a bowl of chicken chunks with a few slices of onion. I made sure to order yum yum sauce since that's my favorite. The sauce was in a tiny container and unlike any yum yum sauce I have ever had, it was so sweet it was almost like a dessert topping. This was not even close to a meal you'd order at a nice hibachi restaurant. At least the crab Rangoon was ok. I will not be back read more

Food is always fresh and fast. I would recommend this place for Chinese food. I have eaten here many times and it is my go to place to eat.

This is absolutely one of my favorite Chinese food places in Northern Kentucky. Not only is the food very good, but the owner/operators are some of the sweetest folks that you will ever meet. They do everything that within their power to make the customer happy and really are special. Their beef short rib was excellent as was their spicy fried shrimp. Make sure to check them out!! read more

Rude, rude, rude owners and employees. We are supporting our local restaurants during the Covid19 shuts downs. So we called in our order, and waited in the parking lot. An older man waved my Marine husband to come in. He then said "get the hell out, he didn't call me. My husband restrained from yelling back and went back to his truck. Waited 45 minutes, as others were let in. We left. Never did they contact us about our order, but the $30 bill is deducted out of our account. Thieves. Guess to busy and important to not need local support. Go to China Moon they rock. read more

Service has gone down hill at this place . I ordered a carry out at 7:20 and it's 8:30 and it's still not ready. Last time I was here I sat down with the family. Ordered drinks and they never brought them out. Walked out . Too bad . It used to be good . read more

My family and I always order from Shanghai! Great food, very friendly owners and resonable prices. With COVID they have a great takeout system! It is well worth your money to eat at Shanghai Garden. read more

My family and I have been customers at Shanghai Gardens for over 12 years and on average dine in/order carry out 1-2x per week (not an exaggeration). They have a large selection on the menu, great prices, consistently good food, family owned and treat you the same, & there's plenty more. They rarely take longer getting your order to you than when they say they will. On the rare occasion there's a problem with the food/order they fix it immediately without question. So, some of these negative reviews I've read on here are not even close to the norm for the restaurant. Every place can have a bad day for multiple reasons as everyone has a different opinion on what tastes good. But, as a customer that has been going there almost every week for 12+ "years" I can say that this is one of the consistently best ran restaurants, best Chinese food, and friendly service that I have been a customer at. read more

I love this place I have been going since they opened and never had a bad meal. Plus customer service is great couldn't get out of the car 1 night due to illness and they brought it out to me. Now that is what I call service. Always friendly read more

Super friendly staff and great food. Perfect for takeout, but my favorite is the lunch specials during the week. During lunch in the week they have hibachi, but they don't make it at your table. The menu is large and everyone will be able to find something they like on it. And if you can't decide, Orange Chicken and fried rice is always good. Portions are usually large so you can share and if you are doing take out it's usually 15-20 minutes, so it's not a long wait. Overall a great experience. read more

The food is terrible. Sweet and sour chicken consisted of small chunks of breaded chicken, a small portion of white rice and some pink-colored sauce. No vegetables, pineapple. So disappointing. I gave them 2 chances. Another order called for pork ribs. I received a container of small, cut-up meat in a plastic container. I just threw it out. read more

Clean, pleasant, good food and good price. Everything I need. Had chicken fried rice and broccoli chicken with plenty to take home for another meal. We will be back. read more

The best Chinese food place on the planet. Service is quick and friendly, i recommend the sweat and sour chicken.

Horrible! Not even edible, I pitched it. For good and cheap try Chopsticks ok Mt. Zion Road. For great, but pricy it's Cathay Kitchen on Connector Drive. read more

Ate there last night. Hot & sour soup was inoffensive, but nothing to write home about. The egg roll was ok. The hot mustard was VERY watered down and not hot at all. The Hunan Chicken lacked spice and the chicken was quite rubbery. I couldn't even eat it and ended up eating the vegetables and leaving the chicken. Found a chicken bone in there as well. I live within walking distance of the restaurant, but won't be going back. read more

I have had their food before and it was a 3 out of 5. This time it should be a 1. General Tso's chicken had no spice at all. Quite possibly the wrong order. Still, it had no flavor and mostly breading. My wife had Sesame Chicken and it didn't taste much different. Got pork egg rolls, just no pork. Fried Rice had a few peas and carrots. This time it was consistent, consistently bad. Don't waste your money. read more

Typical fast chinese food. Average quality, prepared fast. Crab rangoon are great :)

I eat here a few times a week and it has always been Great!!! Always freshly cooked!! And the eggrolls.....The Best!

Best Chinese food I've ever had! I love going to Shanghai Garden and sitting down to have a great meal. I recommend the General Tso's Chicken and the crab Rangoon. I love Shanghai Garden!!!! read more

This is a clean friendly place that serves decent food that is made fresh to order. My kids love the boneless pork appetizer and I enjoy beef with snow peas. The staff are very accomodating of special requests. It is also a great place to order carry out and take home when shopping at Kroger next door. Prices are reasonable. Negative reviews of this restaurant are unfounded. read more

Always have gotten great service here the past 7 years. Food is good, but it's all about the hospitality.

Meal was disappointing. I had cashew chicken with fried rice and my husband had General Tso. Mine was almost tasteless. His chicken wasn't much better. Egg rolls were terrible but crab Rangoons were good. Last trip to this establishment ! read more

We have been going here for years, but the quality has gone down and prices have gone up. Portion sizes are smaller. They left out my rice, and all they said was sorry we'll give you a "free" rice the next time you come in. Overall, a very disappointed in Shanghai Garden. read more

I have been getting the Bourbon Chicken for years. Worth the 20 to 30 minute wait. Phone ahead to 859 384 8300. Sit down or carry out. It's so delicious. Melts in your mouth. I always request extra sauce and steamed rice. But you can get fried. read more

Just finished lunch at Shanghai Garden and it was fantastic! You have to try Hibachi Chicken! Yum

Shanghai Garden has great along with a great atmosphere. Very friendly and helpful staff. The crab Rangoon here are great and very popular on the menu. They are open everyday which is a bonus. Whether you dine in or carry out you can't go wrong with Shanghai garden in Union. read more