Just visited this shop hoping they could fix my winter jacket button from falling off. Greg was so…read morewelcoming he fixed ALL my jacket buttons on the spot and even showed me how to do it incase it happens again. He didn't charge me a single thing! Highly recommend - rare to have such customer service these days :)

Highest quality tailoring and alternations. Completes work on time. They have knowledge and an eye…read moreto make it right the first time.

I agree with other reviewers who said they were pricey - but sometimes you do get what you paid…read morefor. I'm very, very short. I don't keep up with fashion magazines. When I'd bring pants in for shortening and the tailor asked for precise instructions, I was always flummoxed and frustrated. I wanted the pants to end up looking like they were supposed to and I wanted the tailor to know what that was. At Stitch N Ready I stepped on the little platform and he just pinned them to look like they did on the store's website and asked if that was what I wanted. Almost cried from relief and happiness. Added bonus - promised to be ready in five days. Got a text that they were ready the next day. Second added bonus - they were fine with bringing them to door for an Uber driver to pick up. No hassel. Store was spacious, neat, and seemed like a really pleasant place to work. Everything that was not being worked on right then was neatly hung up. Clothes racks placed to give the employees some privacy as they worked. Certainly worth the price!

I ripped my Burberry puffer. I was devastated. I took it to stitch and ready and they repaired it…read moreperfectly and it was competitively priced. They are not exactly friendly but I'm not there to make friends. 100% recommend!

I'll keep it simple and direct: - Many of the high fashion…read morestores on Oak Street outsource their tailoring to Akram - I can be detailed and perfectionistic and I drive an hour each way from the suburbs to have my alternations done here

super kind! I went here to get a bridesmaids dress and pants hemmed and they did a lovely jobread more

Quick turnaround, reasonable prices, quality service (simple hemming). Will return for future…read morealterations

They did a fantastic job with a skirt, dress and pants of mine. Quick turnaround, professional…read morestaff, at a reasonable price. Highly recommend.

I just got off the phone with the KINDEST gentleman named Eric!…read more I have quite a unique situation with my clothing repair... He was so nice & politely recommended another repair shop that does reweaving. I think his kindness is a lost art! Though he could not help me today... I will be using him for all my future tailoring needs! Invaluable service & kindness! Thank You, Eric!

There are only a handful of tailors in the city whom are qualified to take in a blazer or suit and…read morethis was one of two that were highly recommended to me. They did a fantastic job with resizing suit jackets of mine and taking in the sides. Better work than could have been done at previous places I've gone. The suit was ready on exactly the day they said and the price for their work was unbelievably low. Will definitely be using these guys again!

Extremely disappointing experience. They broke the zipper on one of our jackets and while they…read moreagreed to fix it, the bigger issue was how they handled the situation. We're now without a winter jacket for another week because of their mistake, and management was incredibly rude and dismissive when we brought it up. They offered no discount or acknowledgment of the inconvenience their mistake caused. The lack of professionalism and customer service was shocking. We won't be returning and would not recommend this place.

These folks can't seem to get anything done correctly. I tried ignoring the bad reviews and give…read morethem a try. Lmao! I took my blazer here to be hemmed and I was specific about the buttons being sewed back on the blazer but they didn't do it as I had instructed. Then they have the audacity to get angry at me after try bungled the job!!! Unfortunately I cannot recommend them. Run like your the last two monkeys boarding Noah's ark and it's starting to rain!!! It's a hard no from me! You've been warned folks!!!!

Beware! I have used this dry cleaners for 8 years!…read more Brand new owners and very rude staff. They're extremely unprofessional and said they're unable to help me with an issue that they caused (totally fine that I happened, that's life but they wouldn't rectify the mistake). I do not rate low on yelp and I do try to give people the benefit of the doubt. I would take your business elsewhere

Excellent cleaners - quick, good prices, quality. Friendly staff. What more could you ask for?…read moreThey've done everything for me from standard drycleaning to sewing and converting pants into shorts to hemming suits to repairing holes and rips. Most recently, they added patches to the elbows of an old tired jacket to give it some new life. Great place.

Best tailor in Chicago! Have been a customer for many years. Always gets my alterations right…read more Highly recommend!

I am rating this business one star for their very poor customer service and adding one star to give…read morethem the benefit of the doubt since I have not given my business to them. I drove from the Northside of the city, paid for parking, aiming for a superior overall experience. Not only they did not provide that experience, but the gentleman by the name Nick made no effort to show any interest to my business. Pricing quoted was on the high side but expected for the area. I was recommended this place by another business, but I regret to say I don't remember experiencing such bad customer service. Other reviews I just read resonate with my experience. Long story short, I will not give them my business which seems to be what they want anyway.

I have had 2 ladies pants custom tailored here. I am a…read moredifficult fit. They worked with me to get it right. Wait times to get the order back have improved significantly since my first time. Cassi is just awesome - very good at her work, always a delight to meet and work with Great customer service, good fabrics choices make Arthur Lucca a great option for custom tailoring. I certainly recommend them if you are looking for custom tailoring. Ritu

Highly recommend!! My wedding dress arrived 3 sizes too big and came in a velvet material that is…read morevery difficult to tailor. But Arthur and Lucca worked magic and produced the wedding dress of my dreams! Not only did it fit me like a glove when they were done, but the bustle looked chic and held up so well.