Honest and hard-working the only plumber we have used in the Kettle Falls community. He'll take the…read moretime to explain what products are crap and what are worth it.

I had a tankless water heater replacement service scheduled and the guys spent about 30 minutes in…read morethe garage before they told me that the water heater had been damaged when they opened it. There was no way that could have happened since the pings they were referring to were facing inward and behind the a closed cover that had to be unscrewed to see. $500 later, nothing was installed. We were completely taken advantage of which doesn't seem very honest from a company of such faith.

OTT sent out Steve and Peyton they were highly competent and literally so determined to find a…read morecomplicated leak. Very professional, friendly, and incredibly hard working.

Ott Plumbing went out of their way to help fix our toilets. I would use them again and recommend…read morethem for sure!

Had Culpepper come out for several plumbing needs last week. They came at the time they promised ,…read morewere friendly and professional. They told us what the problem was with a leaking shower and let us know what needed to be done before the plumbing could be worked on. I have always had a good experience with this business

I was supposed to receive a credit for service performed. No credit received yet . The clog was…read morenever fixed but I was charged over $600

Well darn! I should have read the reviews before calling Roadrunner Pluming back to my house to…read morefind the water leak that we have or should I say had cause my husband found it and fixed it. I will say their plumbers are very professional and I even enjoy their cute little bios that's they text you - very nice touch. That amounts to nothing really if you don't complete the job that is paid for. They did a water leak inspection and charged us $350 to tell us that the leak was likely on our water softer line somewhere. So we called Puragan who quickly came out next day and took a look. They also charged me $0 dollars. It wasn't their lines but they found a line that Roadrunner did not and bam! Guess what we found? Wet ground and eventually the leak. It was on the complete opposite side of the pool. No where near where they said the leak was likely at. We won't be needing a plumber now cause we can fix it with a few parts and some of our own labor. I want to be fair with this review. I do have a very large ranch style house with a pool. It's old and complicated but we love it and are doing our best to bring it back to its former beauty. I'm also not looking for the cheapest option. We just want to hire contractors that give us the quality work that we pay for. Not only that, if you do a good job we will highly recommend your company to others and you will have a repeat customer for as long as we live in SA. We are no contractors but grew up poor in Alaska making us very capable and handy to complete "do it yourself projects" but we are also smart enough to know what things require a professional. When I hire someone, that's all I ask.

We've had a plumbing/clogging issue with our laundry room sink for quite a while. I have used…read moreeverything to try to get rid of the blockage, from products to tools. Mike came out quickly, right when he said he would be there. I explained what was going on and he got busy finding the problem. It didn't take long for him to figure it out and I guarantee you, I never would have, because it actually involved the air conditioner too. He showed us, on video, what the problem was and gave us two options to clear it up. We chose the option that would keep the drain clean for years to come, and they cleaned it out. We got to see the video of after they did the work. A+ service all the way. Their prices are really reasonable, and I'm really glad we found them here. We will be using Roadrunner from now on.

I hired them for testing my home plumbing system, the owner Jacob is great, a knowledgeable…read moreprofessional with 25 years of experience, and he really cares about solving the problem. 10/10 experience, highly recommend

I have to say a HUGE thank you to Fast Flow Plumbing and sorry for my idiot home builder that made…read morewhat should have been a simple job - an almost 5 hour process! We had a leak in our bath faucet that would not stop running and water was pooling on the bath edge . With it getting worse and an ice storm on the way, we knew we needed to get it addressed so they were able to come out same day only to discover that the builder had left no access point to the faucets so only way in was through the cupboard wall in front of the bath and the faucet was grouted or stuccoed in place!! The pieces needed to be replaced only there was little inventory anywhere - they found an almost identical set and made a dash out to get it before the store closed - and were able to get it all repaired. We also had a leak in our shower wall and they used a camera to assure us it was dry behind the shower and we had a small grout leak so at least that was one less project. Anthony and Josh were so nice, so helpful and so patient with our crazy bathroom set up! I highly recommend their work !!

PlumbSmart Plumbing Service: plumbing Completed by "Joey" from PlumbSmart of a downstairs toilet…read morethat was not draining or flushing properly. The cause was severe root growth from a nearby tree. After 37 years of living in my home and experiencing plumbing problems we decided to have it checked out. The folks at PlumbSmart had done work for us before, namely Joey and we found him very trustworthy, extremely talented in plumbing and most of all a Superb ability to communicate effectively with us. He explained, in detail, what he was doing and followed up with the best way to solve the plumbing issue! My wife and I were extremely happy with his work ethic as well as ability to hold an adult conversation that was insightful, inspiring and extremely respectful. He represented his Company in an outstanding manner! WOW! My Wife and I, highly recommend him and PlumbSmart. Further, they provide a nice discount for Military and Veterans. Another WOW moment! Veterans and Active Duty Personnel, call PlumbSmart first! My qualifications as an Expert and Experienced Food and Service Critic; I have over 65 years of Management Experience. I went from picking Cotten, Fruits and Vegetables in many parts of the country, as a Migrant Worker to earning a College Degree with a BS in Business Management. Plus Serving my Country in the Air Force for over 22 years. As a Civilian I have been trained in two Culinary Schools, to include on the job training at other venues. I've successfully managed full service as well as fast food restaurants and have had my own successful Catering business. I have traveled to many places in this world and tasted the many culinary delicacies this world has to offer! As a Culinary Trainer, I have trained personnel on how to provide superb cuisine, sales and customer service. At the age of 79, I am now retired and enjoy being on THE OTHER SIDE OF THE APRON.

I have had the pleasure of calling PlumbSmart for my plumbing needs and always received exceptional…read moreservice. I highly recommend them. My experience with Roger and Chris has been outstanding. The entire PlumbSmart team is friendly, professional, and courteous. Chris and Jonathan quickly identified my plumbing issues and resolved them efficiently. I appreciate PlumbSmart's prompt service, professionalism, and fair pricing. I can always depend on Roger and Chris to provide excellent customer service. They genuinely care about their customers and consistently go above and beyond to ensure complete satisfaction. I wholeheartedly recommend PlumbSmart and will continue to call them for future plumbing needs.

For a washing machine valve replacement, $375. They were…read morehere 45 min max. They were going to charge extra yo actually hook up the washing machine. No thanks- you can leave, now! In my next life, I will be a plumber. Robbing people with their eyes open.

Water heater exchange. Quality was great and a great value for the dollar. The two man team were…read moreknowledgeable and courteous.

Had a problem with their tech and complained, they immediately contacted me and made it right.read more

Had a pipe break at night. Initial cost is $200 dollars just to have a guy stand in my yard and say…read moreit will cost over $700 to repair it without attempting to troubleshoot. Just another soulless company looking for a quick buck. Stay away from them.