This is Lea. Look at her eyes and her face. See the joy? BDU is her home away from home. She…read moreloves going to play and see her favorite people and the other "OG" dogs. She comes home happily exhausted. Berkshire Dogs Unleashed has been fantastic integrating dogs, of any age, size, and breed for socialization. Lea has also had grooming and regular nail trimming. She has been here since week 1 and her training with them was above and beyond expectation. They were also very proactive when kennel cough ran rapid twice last year and were able to prevent dogs from being affected. The staff that the Kohlenbergers hire treat the dogs (and their people) like family. Courteous and respectful. BDU had also made incredible strides for their community. They supported and held a fundraiser for a young, sick boy from Pittsfield who had to spend months in Boston....(#Carterstrong) At Christmas, they sponsor a giving tree for kids in need. No tag was left behind. Every child cared for. They have held a wonderful canine carnival fundraiser for BASK (Balance and Service K9s). Story book donations to Williams School. They even sent me a get well token after I had emergency surgery in February. More recently, (Berkshire Poodles with the Kohlenberger family) has donated several comfort dogs (18 to date) into all of Berkshire County. I can tell by this expression how much she enjoys the facility and the staff. In their constant photo shares, daily, you can see she's playing and engaging with others. See for yourself. They are more than happy to show you around. We trust them with a member of our family.

We took both of are German shepherds for the first time to Berkshire dogs unleashed recently. They…read morewere there for four hours and they came out looking great. They got a lot of the fur out especially are new addition to the family Maximus , he had so much fur we need professionals for the job, he looked so much better afterwards. We will definitely be back soon:) Probably also do some private training for both dogs.

Awful customer service, usually when we come employees are pretty decent. We had someone checking…read moreus out a tall male employee by the name Melvin. He was extremely hostile and gave my son an attitude for no reason. He seemed bothered by my son asking him a general question about an item. This employees attitude was totally uncalled for.....I even regret buying the item I may return it for my money back but I'm scared that employee will be there again. I would recommend shopping at petco or another local animal store... this place has gone to cr@p!

I'm appalled I went the other day and a gentleman with puffy hair sorry that's the only way I could…read moredescribe him like the Beyoncé wig from Austin Powers. He was very, very rude and hostile. It seemed like when I came up to the counter to ask him questions about services he immediately said how bad he didn't want to be there. The conversation begin to become very awkward. I hung around the store because I needed a few other things, and I heard him interacting with a woman and it was even worse than the interaction I had with him. I wanted to stick up for her and say something but at that point I was so over it and shocked I've been coming here for years and I will never step foot back in that door because of that man please do better and hire people that are passionate about working because there are many people that would be grateful for the job that he has and worked 10 times harder I think they need to do some replacements ASAP.

Hope is caring and skillful. She takes the time to explain her recommendations for grooming our…read moreStandard Poodle. Her fees are fair and her work is meticulous. We're lucky that she's taken our boy on as a client!

I won't go anywhere else , Hope handles my aggressive dog with ease , and she always looks great ,…read morenot terribly expensive and very honest and professional!

My dogs (a Golden Retriever and a Pit Bull) and my sisters dogs have been going to LULU for years…read moreand they are awsome with all of them. My Pit Bull is a baby and has alot of anxiety and they accommodate her and her needs even if it meant they loose money by cutting her days. They truly care about all the dogs they take in. Could not ask for more loving people to take care of my fur babies!

Such a great find! a picture of what you get after a great day at daycare! The staff was so…read morefriendly and quick to respond, as we were visiting for a long weekend and wanted a place for our pup to have fun while we ventured out and explored! She came out so happy each time and slept even that much better!

We adopted our puppy from here at 11 weeks. She had been brought up from a kill shelter down south…read morewith her brother and had been with them for about 2 weeks prior to adoption. They did a wonderful job with socializing her and starting her off on training. The facility itself is beautiful. It's very clean and well staffed. We were able to spend time with different puppies out in the main area, which gave us the chance to see how they did with other dogs, people, etc. We probably spent two hours there and never felt rushed into making a decision. Highly recommend!

buyer be ware!!! brought our first family dog. only to find out 2 days later our dog was critically…read moreill !!! the first night the puppy wasn't eating, and experiencing diarrhea. the next day she was throwing up, along with the diarrhea. my husband takes her to the vet to be told that she is very ill and needs a lot of care. which we are informed that her condition was not a result from 2 days of having her. $1,500 purshare price, and $5,000 vet bill.. called @furever friends several times and they expressed no concern. said it was a "as is sale". how can you represent rescuing animals and finding them good homes , but have no care for the animals well being once the card clears..smh

We had our 6 month Goldendoodle groomed for the first time. Animal Inn came highly recommended by a…read moreperson we met at the pet store. We couldn't have been more pleased. The staff was friendly and helpful, and our pup was very comfortable with being left there. When we picked her up, she looked great and was happy. So were we! I highly recommend them. 5

We had a great experience with the Animal Inn .The staff was friendly and knowledgeable. We would…read moredefinitely bring our Heidi there again . Big thank you to the staff Great job Hal and Liane S

Very kind people, but they will NEVER cut my doodle again. They did not follow any instructions I…read moregave them and his cut is completely uneven even around his anal area they buzzed him on one side with it not being uniform to the other. The groomer did not even greet me when I came or when I arrived to pick him up. I'm very disappointed honestly.

I've taken my dogs there for years. I have 4 dogs and every year I look forward to my babies…read morechristmas pictures. This year no pictures. Business changed ownership. The new owner is very rude. I will not be back

My dog received her first haircut today with Nichol and am very, very happy! My little Shichon not…read moreonly looked great, but a bath and haircut only took a little over an hour. I love that she only does one dog at a time, so no dog is in a kennel after a bath and waiting for their turn to get their haircut. Leah was so relaxed when I picked her up and instead of rushing to the door to get out, she was strolling around, so comfortable and stress-free. And her price is very reasonable! I'm very happy with K-9 & Felines, knowing Leah will always be in good hands and home quickly!

Nicole is one of the most caring groomers I've ever met! Nicole attended The Cat Grooming…read moreSymposium, which is a weekend long, immersive grooming seminar. I have taught many classes at TCGS as I'm a co-founder of the Holistic Cat Groomers Alliance. Nicole impressed me with her quick grasp of the material & insightful questions. I have no doubt she would put a cat's safety & welfare first, instead of risking the life of a cat for secondary aesthetic preferences. Nicole is also an active participant in my Holistic Cat Grooming forum and her input shows her compassionate dedication to the welfare & comfort of the cats in her care, in addition to a keen understanding of the compassionate, holistic method. I would highly encourage you to entrust Nicole with the grooming of your precious cat.

We moved here from out of state and have two cats. We made appointments separate for each cat. They…read morewe're all so kind and helpful. Affordable prices and a very nice follow up. I would definitely recommend Pittsfield vet veterinary for your dog or cat.

My dog was quilled by a porcupine on a trail run just down the road. I just loaded him in the car…read moreand rushed over. I didn't even bother to call in advance. Not only were they able to get him in immediately, but the charges were reasonable (for good vet care). Since he was under anesthesia, they clipped his toenails at no charge. Very grateful for the care.