Never showed for appt., called or answered texts. This was after the previous appt. was cancelled…read more Very hard to communicate with when you can only reach by texting. Very Irresponsible for a business.

I would give less stars if I could. I was questioning the fact that they want to give my 5lbs dog a…read moreflu vaccination before they gave him a surgery, I did not want to give him the vaccine, he is miserable enough without getting another shot. So I had a lot of questions that they apparently didn't like, so they called my wife and was very rude telling her that they no longer want my dog as a patient. My wife already put money down, had the surgery date set up and we paid for the other appointments. They care more about getting even with me than they do with taking care of my dog or my wife because I questioned the flu vaccination policy. Now we have to take time to find another veterinary, pay for more visits while my dog suffers because they did not like my questions.

We love everyone at Novak Rinker. We have taken two dogs and two cats to them and get great service…read moreevery time. One of the things I love the most is that they include us in the plan of care. If their first-line recommendations aren't affordable for us or won't work for whatever reason, they take it into consideration and offer a second option. They are so good with our (sometimes feisty) pets too! When it was time to put our senior lab down, they provided comfort and plenty of tissues for our tears. They really do care. I don't leave many reviews, but saw all the negative ones here and wanted to offer up my own experience, which has been great.

Char's is a great place to get your dog groomed. They are very accommodating with the scheduling…read moreand they get my dog in and out pretty quick. I have a Goldendoodle and he is sometimes a handful. The gals here do a great job with him and he loves to go visit! Always looks great after a bath and a haircut (unlike me) :}

This is now called Amanda's dog grooming. The owner has a terrible business practice of not…read morereturning a call. This last time I have left three messages one by text and two by voicemail and got no return courtesy call. Business 101 Should dictate here.This has also happened numerous times in the past. Again very bad business practices.

Love it, definitely recommend to any dog owner!! I have brother/sister pups who need to be right by…read moreeach other all the time- including bath time which makes it more difficult. Kelly had no problem doing what she could to make them comfortable with her and at ease in the tub. They are not fans of the dryer, but even then Kelly wasn't discouraged and worked with us to get them as dry as possible! Bricks & Ivy said they can't wait to go back!

From the owner: Self Service Dog Wash…read more Products: Variety of 10 Shampoos and Conditioners Treats Services: Self Serve Dog Wash-$15 We will professionally wash, scrub, condition, dry, and spritzer-$25 Pick Up and Delivery Services Professional K-9 Dryer

Great place, staff is really personable and I'd definitely choose Fox Valley over any other vet in…read morethe area. Reasonably priced too, all things considered in this day and age

Always able to get an appointment fairly quick and everyone here is soo nice and seem to care about…read morethe animals which I can't say about some other places , they take their time and address all concerns, totally recommend

This place is now the gold leash. The new owner is terrible! I left a Google review about my boxer…read morecoming down with mites a few weeks after staying here and stated I would never bring him back. After leaving my review he (Christian McCoy) called me and asked me to remove my review and after I told him I wouldn't be removing it he cussed me and told me to go F*ck myself several times. I will say the staff at the Ottawa location were great with my baby but he did get an infestation of mites and is currently on 3 meds for it. The only place hes ever been is home and at the gold leash. He stayed there 3 nights and about 2 1/2 weeks later his symptoms started. I will never take my dog back to this facility.

From the owner: Play and Stay Dog Lounge Premier Dog Care in Ottawa, Illinois…read more At Play and Stay Dog Lounge, we offer high-quality, affordable dog care services in Ottawa, Illinois. Our mission is to provide a fun, safe, and social environment where dogs can thrive, while offering peace of mind for pet owners. Whether your dog needs dog boarding, grooming services, or dog daycare, we ensure your pet receives the best care possible. Our facility is open for tours, which you can easily schedule by calling us or exploring our Doggie Cams for a virtual experience. For added convenience, we also offer van pick-up services in Ottawa, IL and surrounding areas. Whether you’re busy with work or have a tight schedule, our dog pick-up service will bring your dog to us for a fun and safe stay. We are dedicated to creating a better environment for both dogs and their owners, with premium pet care services designed to meet every need. From dog boarding to supervised play sessions, your dog will love the personalized care we provide. For a sneak peek, check out our photo gallery in the Virtual Tour section. Our friendly staff is available 7 days a week to assist you with any questions by phone or email. For the latest updates, photos, and information, follow us on Facebook. We’re here to lend a paw and ensure your dog has an unforgettable experience at Play and Stay Dog Lounge in Ottawa, Illinois.

My dog always looks amazing, he's very shy and she takes the time to make him feel comfortable!!…read moreLove her

Honey, it's very touchy giving a bath and clipping her nails! she absolutely loved bandit dog spa…read more She loved the owner. She looks great and She smells good and I would definitely go there again and anybody that has a temperamental dog or not, Please take them there. You'll be very pleased.!