3 hour wait for check in. They hand pick from the list and don't do it in order. 3 hours is…read morerediculous why do we pay these people???

My visit today went very well, from check in to the wonderful people that took care of me. My nurse…read moreMaria explained all tests to me and took her time. My PA Niki Ott worked with me to figure the best way to get as much information on what was going on. I never felt ignored or rushed to leave. I was told to check mychart later for results, but didn't need to, Niki called and went over the results.

Online the business said it was open on a Saturday however when we went, the door was open but it…read morewas for the pharmacy to give shots. We sat there for about 20 min waiting for someone to come out from the back and finally we asked the pharmacy if they were open and we were told they were closed for that particular weekend. There was no note on the door or any indication they were closed. With Chico only having one prompt care now, this was not a great impression. We had to go to Enloe and my son waited almost 4 hours to be seen. Incredibly frustrating.

Megan is the best! She always helps with all my needs. She's very kind and caring. Megan is…read moredefinitely an asset to action urgent care

This morning I had to take my niece to the clinic. We went to the Bruce Rd. location, because the…read moreCohasset location is pretty rough. The Bruce Rd. site is a much nicer build, but let me tell ya, this place is a hot mess. As soon as we stepped in the door we were berated for not masking up. No help from that employee on how/where to check-in though. There's no front desk, so we had to ask a passing employee where to go/how to check-in. Again, there's no front desk, Just an end table with a stack of clipboards with forms to fill out. There's no one to take your clipboard when you're done either. You just stand there waiting for someone to come and take it. The medical staff are ok, but everything is billed separately. You get a Enloe bill for the "facility." Another bill for the physician. If you get X-Rays there a bill for that, plus a separate bill for the radiologist that reads the X-rays. They often ship that out of state (which means it's not in your insurance provider group), and therefore will cost you significantly more...and there's nothing you can do about it. Enloe used to be a great hospital/company. I worked there for many years and was proud of the patient care and customer service we provided. Apparently, they've been resting on their laurels because things have definitely changed, and not for the better.

My daughter took my 2 year old grandson here on Friday do to all fall . And they took an xray of…read morehis leg and told her it wasn't broken of fractured. So she took him home . He cried all that day and so she call her Dr and finally got him see on Monday. He took xray and he has a fractured leg. I am so MAD at ENLOE right now . How can you just not care about a 2 year old enough to have someone look at the xray that knows what the hell there doing. Im MAD.ypu get no stars from me.

They saved my life and I'm grateful to the staff for their caring and kindness. Thank you!read more

Been waiting in an empty er for 3 hours with my girlfriend having severe abdominal pain…read more It has now been 4 1/2 hours the room has somewhat filled and emptied around us twice It has now been 6 hours and every time I talk to a nurse they act like it's our fault that we are here oh and it has filled and emptied again for a third time It has now been about 7 hours finally got a room and there is a needle in the back of the bed after she got verbally attacked by the doctor and the nurse shoved a Covid test so far up her nose it still hurts 5 min later 3 nurses just came in the room and they all saw the needle but decided to leave it I watched them stare at it

Wow. A lot of hate. I just don't get it. I have had nothing but GREAT experiences here. My first…read morevisit there and EVERYone was friendly, professional and seriously, almost perfect. I arrived when I was told to. Filled out my paperwork and was called back to the room like in less than 10 minutes. The nurse who did the intake was warm and professional... cute too. The NP who saw me, Dr, Yaminifar was thoughtful, concise and I was at ease with him. I look forward to a long relationship with him and Ampla. Don't go in expecting a bad experience, Just go in and be normal. They are wonderful.

Staff are considerate and nice. My wait time to see the doctor is generally 10 minutes. Dr…read moreAl-Dwairi is professional, kind, and I trust his opinion. I have several chronic illnesses, and feel he's on top of them. His nurse is wonderful, too. I always have a positive experience at this clinic.

So far so good!!! My son, Tyson, loves the doctors here! The…read morewaiting room is comfortable and never over-crowded with stressed parents and unruly kids. The staff in the pediatric office are very nice as well. The patient room is pleasant and at a comfortable temperature, being that you have to immediately undress your baby upon entering. I always get so nervous knowing that my son will be receiving shots. But the staff allows you to be with them and hold their hands while they quickly administer them. They even give you plenty of time to comfort them afterwards, never pushing you to leave. Overall, great experience even though it's a medical environment. The only suggestion I have is maybe some mood music in the waiting room to drown out the sad wailings of kids down the hall. It always breaks my heart to hear them but I know they are getting the best care.

2 weeks in row, child has an specific type of appointment with the Pediatrician at 4PM. Parent is…read moretold this is the only time slot available for this type of appointment. Arrive to appointment at 3:45pm. Last week parent and child were not seen till 5:08 PM, out of the building at 5:17pm for a 4PM appointment. This week, sibling to previous child, same type of appointment. It's 5:24pm and they are still WAITING!! Why make an appt for 4PM if you are not going to see the pt till 5PM or later!! Make the appt for 4:30 or 4:45!! Thank goodness the parent didn't have to use their PTO to bring the child this appt!! Do better Adv. Health!! Poor service!!

Excellent doctors, nurses and ancillary staff. I was at the East Ave location most of the time…read more They worked hard and are very dedicated to what they do. It is painfully obvious that the organization as a whole is not concerned with the upkeep of the East Ave building. It is clean but without the amenities that some of the newer clinics have. For instance the air conditioner works only sporadically, and the ADA doors are not compliant when they work. However, the care I received there far out weighs the disappointments of the building and lack or parking. While the medical and dental departments work well, the care received by the Dentists was less than stellar. I did not experience care from the behavioral health unit, but I always heard good feedback about their care.

I love NVIH! Every time I go am I am quickly checked in. I love the staff! I started at the new…read moreclinic by Meriam Park but my provider moved so I got transferred to East Ave . I was so bummed because I got really attached to Selina but she told me I would be well taken care of at East Ave . She wasn't wrong! Connie at East Ave always makes me feel welcomed and Nakita Green is amazing !!!! I am so blessed that she is my provider ! She listens , comes in prepared and really knows what she's talking about ! Everyone at each establishment is amazing !!!!

I recently needed to take my 15yo daughter here. We got in fairly quickly for how busy they were,…read moreand she was made much more comfortable faster than any experience I have had personally in an ER. I believe her nurses name was Dani. She was very calm and sweet, offering personal experiences similar to what my daughter was going through, and did a great job at not making my daughter any more worries or stressed. Dr Whitman was great! Kept us informed, thoroughly answered all questions, was very patient and kind, and handled my Dr sister who was with me very well. What was a very scary experience for me as a mother, and my daughter not knowing what was going on with her and why she wasn't getting better, was handled in the best way that calmed us both. Thank you both of you, and everyone else involved, for doing such a great job!

My dad is 94 amputee with heart issues. We came to ER because the darn Ridge Eye Institute failed…read moreto submit an order for some blood work. We needed the blood work ASAP to receive an order for steroids because my dad has a serious case of Temporal Arteritis. It took 3 hours to get a room and hes in bad shape. He needs his medicine and

The visit to the office was a good experience, but when I got the call from them to make my…read moreappointment it was 7 weeks out. Not too happy about that. Then 2 days before my appointment, I got a call telling me that they had to cancel my appointment and reschedule. Well that was another 2 weeks out. So now it took me 9 weeks to finally see the doctor. Now I have seen the doctor and am waiting for a call to get the surgery scheduled. It has been 2 weeks and no call. I am learning that to see a doctor and get a health issue taken care of is ridiculous. Once again, once there the experience was just fine.

All of the front desk staff and nurses are lovely, and the building itself is always clean and well…read moremaintained. Unfortunately, I simply can't come back because of my experiences with Calvin Hu. I have been a patient here for several years, and every single appointment with him feels like an inconvenience to him. He is consistently rude, impatient, dismissive, and visibly annoyed the moment he walks into the room. I have never dealt with a doctor who seems so miserable and frustrated just doing his job. His bedside manner is awful, and over the years it has become clear that he cares less and less about his patients and more about rushing people out the door. It honestly makes the entire experience uncomfortable and discouraging. It's disappointing because the rest of the staff is wonderful, but one person's attitude can completely change the experience.

I waited nearly 8 hours to see if my arm was broken. Prior to that a heart scan and a mammogram…read moreboth had to be redone.

This review is for the X Ray department only. I know nothing about their in-patient or ER…read more I took my elderly friend here for a chest xray since she needs assistance. I personally would never go here because I have heard some terrible stories about this place ( go to Enloe). I took my friend in early ( no appointment needed..her doctor called in the order). It was surprisingly clean and not crowded. The building itself is dated and could use a good makeover. The big new glass building next to it ( which I thought I was driving her to) is still not open. After she signed in it was less than 15 minutes to get the chest xay. The techs were very friendly and professional! She had a good experience and we were in and out quickly! There was plenty of parking up front in the morning. I am grateful it was easy and not a long wait ( go early is the key).