Always on time, helpful and so professional. After difficult flights and busy airports it's so nice…read moreto see the team ready to go as soon as you exit the airport. Cars are always immaculate and stocked with water. Drivers are safe and do a great job rain, snow or sunshine!

They provided exceptional service from the start until the end. Their communication was great…read more Their drivers were polite, and the vehicles were very clean and comfortable. They provided car seats for our young children, and were also flexible when we needed to change our return date and time. I will definitely use them again.

On time pickups, completely reliable and honest (will tell you when they don't have enough vehicles…read moreto keep you from waiting). I've left for the airport at 4:30 am and the car was already waiting out front when I called to check at 3:45. Cash only. They help with the bags and I've encouraged friends and family to use this company. Never had any complaints! We had a surgery scheduled and needed to get to the hospital and they got me there and helped with the anxiety we felt at 3:30 am. Highly recommended!!

I have been using Quick Ride for years and is the only car service I will continue using. They've…read morealways gone above and beyond in accommodating me with excellent car service to/from JFK or Newark international airports (especially with the construction going on at JFK). The drivers are professional and have clean cars. I always feel safe riding with them and tip generously for their outstanding service.

My regular Pratt service had no available cabs for the past 2 hours so I yelped and called this…read moreplace. Answered my questions without rushing me. Fare was 2 dollars higher than Pratt but I that's how it goes aye. The highs: Pick up was on time. Nice spacious CLEAN cab despite it being a wet day. Courteous driver. Good driving (not too fast or slow) Not talkative (so I can write this review) Arrived at my destination safely and on time. No lows. The End.

I was in Brooklyn NY on Friday, October 20th and Dekalb Car Service was highly recommended to me…read more I called and reserved their service to take me from Medgar Evers College to Penn Station. I was told that the fare was $40 to which i agreed to pay. The driver arrived on time and took me to Penn Station where I quickly produced my credit card to pay him. The driver flew into rage mode and demanded cash as this company does not deal in credit cards. No one advised me that it was cash only and while I tried to explain this the driver was Hispanic and seemingly spoke very very limited english. all that I could discern was that i rode knowingly that it was cash, and I did not have the money. there were no signs in his car announcing that this was cash only. he attempted to seize my laptop to get his money...the ride was $40 and I had $30 but his rage grew, and he parked his car and kept saying ATM. He talked to the local field NYPD who also spoke Spanish and left his car unattended to insist that i walk until i found an atm. the first one i found was broken; i kept walking with him on my heels speaking in Spanish and i growing more fearful because he was behind me. I finally found an atm, got $20 and asked for my $10 back in exchange for the $20 but he refused and got a 22% tip for horrific and terrifying service. I have no receipt for my $50 and cannot file a claim to be reimbursed. Grateful to have my life so the loss of $50 is really a small price to pay. I would never ever use this service again. Furthermore, I strongly have recommended that the elected official who recommended this company never use them again for any reason not even a dire emergency. I recognize that a few companies may deal in cash only but how unsafe is it to transport people and have cash on them jeopardizing lives and creating the likelihood that these employees will be robbed! Perhaps this company should reevaluate their procedures as trips can be in excess of $100 and who travels with that much cash on hand? My yellow cab trip to the college was $91 and the driver gladly accepted my credit card.

The company overall is very good the price are affordable some of the drivers are very nice,…read morepatience but there's one driver I don't like his car is alway dirty n he's always on His phone talking loud I don't know is name but on the app is say is number #1850 if u ever have to call them don't take his cab

They are unorganized, disrespectful. I need a total revamp of their policies and operations.. in…read more2024 I took this cab service. I told him I had a large walker, the driver broke my walker, trying to force it into the backseat of his car and when I want a compensation to get it fixed, I got the runaround. Today, March 18, 2026 I schedule a ride for them to the hospital. My appointment is for 10 o'clock. They were supposed to pick me up at 9:02. It's now 1009. I'm late for my appointment and they still haven't found a car for me. How do you make your schedule and don't have enough cars? I will never use this Car Service again.

Driver arrived after a very long time and took a poor route despite me asking him to go with a…read moredifferent route poor service

The female dispatchers are very rude and misleading at times. They tell you one wait time and…read moresometimes no cabs are available. You keep calling to hair the same 7 minutes. They sometimes even hang up before you are finished stating the address and when you call back the verbal is yea I heard you but I would not know if you got all if you don't say that before you rudely hang the phone up. Wow. It was not like this years ago

The rudest customer service in the whole freakin city!!! Used to use this service daily before uber…read morewas a thing. Just called for a car and the dispatcher needs to be fired... that how disgusting and rude she was!!!

I have a picture of the license plate, but I decided against it…read more Today around 5pm my grandmother, brother and myself took a cab home from church--a trip that's been done hundreds of times-- and our driver had over charged us, not caring about what little money we had on us. On top of that, he did not show up at the address we provided, which resulted in us going down the street in order to meet our ride. He tried defending himself saying that it's "not his fault", despite pointing at his monitor and telling us out loud that he read it improperly. Apparently dispatch gave him the wrong address.. and yet it was correct at the monitor he pointed at. Interesting. I spoke out, and so did my grandmother, and he laughed as we tried to explain that we were being cheated. Even said to me, "You talk a lot, huh?" Which I found ironic, since I don't usually speak during car rides. Most likely because they all go well. He was so busy talking that he also went down the wrong street, making the ride a lot longer than it needed to be. As we spoke he turned the volume up on his Christian radio station several different times, I think trying to offend me (since I dress in a rather alternative/goth manner) and get us to stop talking. Since my brother decided to stay silent, the driver chose to say that he would pray for my brother and bless him for being so respectful and quiet. Again. We are leaving from church. Because we are ALSO Christian. I don't need to be preached to by a scammer. But I don't think he realized, considering he surely didn't stop in front of the church as stated. Once we got out, he sped off. I almost didn't get the picture of his license plate. I do have it if need be, but for privacy's sake it won't be posted. But my tip for you is watch out for people who drive white cabs. This is a car service that my family has used for years, and to have a driver like this treat you in such a manner is really incredibly disheartening. Can't give anymore stars in good faith. TDLR; driver showed up at the wrong address, overcharged us, went the wrong way, tried to use my own religion against my family, overall it was a really aggravating and frustrating ride home for all three passengers.

I had a very easy ride to the airport at 4:30am with John. Really attentive. Most importantly, he…read morewas on time at such an early hour. Highly recommend!!

Thank you John owner of Traveler's Taxi & Limo of Madison, NJ for delivery our Chick-fil-A catering…read moreorder yesterday to our frontline workers in the Respiratory Department at Overlook Medical Center. In addition to delivering the order, he also made a personal donation. John was prompt picking up the order which allowed for the food to be delivered warm and in time for lunch. Thank you John for your service! Thank you healthcare workers for your dedication during this pandemic! We love Traveler's Taxi & Limo! Carol

My family and I had a great experience with this company during our visit to Manhattan. They are…read moreprofessional, courteous, friendly, and reliable. I am beyond grateful and content with their service. UBC made our vacation memorable!!! Jose, thank you so much for always answering my calls and for your prompt response to my text messages. Their prices are fair for both parties. The vehicles are extremely clean. I highly recommend this company. Thank you so much to the whole team

I had a wonderful experience from start to finish. My driver was Ricardo. He met me in the…read moreterminal by baggage claim and escorted me to his SUV. He was punctual, courteous and friendly. He had water waiting for me and we had a lovely conversation about NY and Miami. The ride was comfortable and I felt I was in very good hands. So much so that I requested Ricardo to pick me up for the return trip to LGA. I highly recommend this service. Ask for Ricardo.

The driver stole my phone and they did nothing to help,bunch of run around. Keep hanging up on you…read morewhen they know their driver stole the phone. THE driver answered after 3mins of dropping me off and said he's returning the phone, lies after lies ,now he never saw the phone smh

I had been using this car service for many years, and had never had a problem, very reliable,…read morecourteous, friendly and reasonable priced. thank you amfuenzalidap2011@hotmail.com

I only give one star because Yelp does not give me the option to post a review with zero stars…read more I've had numerous bad experiences with this car service as a customer, including the time car #83 drove me to Soho via the Brooklyn Bridge and then through the Financial District and Tribeca. That same driver explained to me, during the ride, how he was from Transylvania and he was going to run for President because he was the only one who could prevent World War Three. As a Park Slope resident, my experiences with this car service have been terrible as well. I watched a driver back into another car on my street one morning and when I stopped by to tell the manager later, he said "If it really happened, why did you wait until now?" That's the kind of attention to customer service you want. Moments ago, car #60 almost ran over me while I was in a crosswalk and I had the right of way. On top of that, he had the nerve to lay on his horn. So I'd say pretty much the shittiest car service ever. There are plenty of others to choose from in the neighborhood.