The appointment was on time, the office and work areas were clean, and the coffee and cookies were…read morefresh. I got a hearing aid tune-up with a hearing test and some free batteries. I'm so happy that I found this business; it's professional and has a personal approach. Bill Higgins

If your hearing aids are under warranty, this is a good place to go. As soon as the warranty…read moreperiod is over, any repair work performed by this office is at least double the cost if done somewhere else. To work on my hearing aid as an established customer, they required I pay $54 up front. The work they performed was to clean and replace the wire from the body of the hearing aid to the end that goes into the ear. They charged me $185 for that work. So it cost me $239. They don't apply the upfront fee to the total bill. I could have had this done at AudioNova for under $100. I would not recommend North Houston Hearing Solutions to anyone. You would be better off at AudioNova or Costco.

Had an appt today for my 12 yr old son at 3:15. I confirmed the appt, filled out all paperwork…read moreprior to visit & checked in via text prompt and hour before.....only to wait 55 mins and never get seen. (My son had practice, so we had to leave) It's so infuriating how doctors prioritize their time over paying customers. I get that appts can run behind schedule, but a courtesy call that they are running late isn't too much to ask. My husband and I both took off work to juggle school pickups & my son missed 2 class periods, only to have our time wasted. Super frustrating. And honestly, inexcusable. We've rescheduled his appt with a different office for next week. Hopefully they'll be more considerate of their customer's time and the effort it takes to make these appointments.

Called three times today at 30 minutes intervals and hung up on all 3 times. Incredibly…read moreinfuriating.

Dr. Olivarez at Clarity Hearing is amazing! I have had my hearing aides for 3 years, and have had…read moreno problems. I only need periodic service for cleaning and supplies all of which have been complimentary. Dr. Olivarez spent an hour updating a program on my phone deigned to find my hearing aides if I lose them, as well as hearing through my aides opposed to my phone. Furthermore, Clarity used my Blue Cross insurance that covered my hearing aides 100%. ($6,000 plus) Even though some audiologists may accept insurance, I learned in shopping they may add a contract fee not covered by insurance. Clarity does not, and maintains excellent service. Highly recommended!

Holy crap this place was really bad. Charged $50 for basically nothing…read more Initial appointment setting went fine and they were willing to reschedule me. The front desk staff were very friendly. They get a star for this alone because that was not a problem at all. I did get my hearing checked and was told it wasn't anything physical which is good. However they pulled out a manual and were trying to figure out how to work the equipment!! How scary. They were clearly untrained. One of them was an intern which I understood, but the intern seemed to be more competent than the actual "doctor." They didn't run a test on me simply because they COULD NOT FIGURE OUT HOW. So they gave me an alternative test that might not have been what I needed. I was then pulled into the "counseling" room... This is where it really started to break down. I was told that my physical hearing was fine (yay!) I was told that my auditory processing was messed up (I can hear 6 out of 10 things that people say when there is background noise.) She seemed to think this was satisfactory enough. She told me there were therapy options available, but it was a throw away sentence and I did not get a referral or any more information. She also told me that they work with students but because I am past that phase in my life, it didn't matter. (???) She then acted like she was done talking. I asked about my debilitating tinnitius. Because I always have background noise (tinnitius), I can't really hear anyone... the combo of the noise and the auditory processing disorder. She told me I needed to go to an ENT, as that is outside of her scope? She told me no solutions but "just ignoring it," and "never being in silence." A simple Google search shows that there are a lot of ways to fix that. My tinnitus is VERY loud. It is not just the silence that I hear it ringing, it is always. I was also told to just deal with the auditory processing issue. ??? I don't want to come to a doctor and be told to just deal with it. If something is outside of your scope, or there are therapies that can help... For God's sake, refer me! I can't just ignore my way out of tinnitius and auditory processing disorder. She was trying to empathize but the way she did it made it very clear that the "same" problems that she had were much lesser versions of what I have... I was sent away with a chart that said my physical hearing was fine, and that's it. I then mentioned my ear pain (which was on my chart.) The intern had diligently charted my history and current issues. The doctor said "what ear pain?" Which shows that she didn't even take a cursory glance at what the intern had written. She also asked if I listened to loud music because "people have given themselves tinnitius that way." Another signifier that she did not read my chart because I have had things happening since childhood and have a history of ear infections and noise damage. I told her I don't listen to loud music... A few minutes later she suggested I listen to something to drown out the tinnitius without realizing it would have to be very loud to drown out. Long story short: I can only hear 60 percent in any situation with any sort of background noise, which is apparently acceptable to them. I was given no recourse and told to just deal with it. My so called doctors were fussing with a manual on how to use the equipment and did not do one of the tests they wanted to because they simply didn't know how. Doctor didn't bother to even glance at my chart. $50 for a simple beep test, basic pressure test and playing audio with static in the background. Please go find a different audiologist. The people working here seemed to have the candor, bedside manner, and experience of someone they randomly pulled off the street and taught to do a few tests. I am getting a second opinion for sure, but I wanted to warn against anyone else going here. EDIT: The manager has responded to me and credited my office visit payment. I appreciate that they are implementing changes with the process. I will be in contact with them via e-mail to correct the issue. Because I had a really prompt response and they are implementing changes, I have updated my review to three stars.

Dr Toung was amazing. I have suffered from not being able to breathe at all through my right…read morenostril for over 10 years. He ran a series of tests because if I were to get a procedure, he wanted to knock out all the issues at once. This included an allergy test, a scan to look at my sinuses and checked for deviated septum. The surgery ended up being for deviated septum and trimming down my turbinates. The surgical team and office staff gave me amazing instructions and were super nice. While the stints were annoying, I had very little IF any pain. Healing was a breeze. My post surgery check ups were with Tammie and she ensured I was doing everything right for fast healing. I don't remember the last time I could breathe this amazing and it makes being more active so easy now that I can breathe properly. If I had anything happen where I needed surgery again, 100% would do this again with this team.

Been going to Dr Toung for years, very happy with the care that he's given. Highly recommend.read more

Great people here, never have I seen such great Professional people, polite, courtesy, respectful…read more Hats off this Doc and his great staff

Office staff was very helpful to me when I needed a copy of my medical records recently. As always,…read moreDr. Patel & her staff are the best!!

I purchased Resound hearing aids here in November 2024. All went well for the first year and I…read moreadapted to wearing them every day and they performed as expected. I purchased a $600. service plan that I was told would cover any necessary follow up maintenance and repairs. However when I wanted to have them check the aids out because they just are not performing as good as they once did, I learned that there would be an additional $130. charge for them to just look at them and if anything else needed to be done that would result in more additional charges. I just felt like I was being "nickel and dimed" after the fact. I did not leave them there but will take them elsewhere for service. My suggestion to anyone needing hearing aids is to go to Costco. They do not charge for any follow up service or repairs at all. And they offer a 90 day full refund satisfaction guarantee. They also did the very same hearing test at no charge that Clarity charged for to start with.

Appointment was on time. Handled honestly, efficiently and economically. Love the friendliness of…read morereceptionist. Dolores Bean was a joy to meet and we finally felt in the care of someone who really had a good knowledge of what hearing loss was all about. Would highly recommend Beltone, Louetta.

Greatly appreciate the time and commitment that Dolores Bean took with my mother-in-law to…read moredetermine her need for hearing aids. While she is reluctant to admit her hearing problem, the extensive hearing aid evaluation and Dolores' explanations helped both of us to understand her current situation.

Dr. Wenaas is the best! Love the location, and the fact that her and her staff take the time to…read morediscuss ever part of the procedure with me! I cannot be more happy with the results. I recommend her to everyone I know!

People are very nice and helpful to my FIL they always go above and beyond. Pleasant atmosphere…read morethere and clean

I am new to the world of hearing aides. I found the staff at NewSound to be extremely helpful from…read moretesting, purchase, and insurance claims through after purchase adjustments. Spot on accuracy, friendly, accommodating and helpful. Would highly recommend the Champions location - never any pressure just professional assistance.

Dr. Lee is great! Friendly, personable, and a good listener. She was fully engaged and weighed in…read morewith very pertin and meaningful feedback. The staff is a bonus too! Madison took my med history and was a joy. Angelina helped with my paperwork and is a sweetheart Even the office space itself was good. Clean comfortable and relaxed. defin not your normal bare bones hospital vibe. If you're looking for a primary care physician you need to check Dr. Lee. She's the real deal..

Very caring doctor and staff. You'll feel at ease and well taken care of there. Dr Lee is very…read moreknowledgeable and stays on time. Ms Miranda, Kaitlyn, and Angelica knows you by name and greets you as you walk in. Everything is on schedule but you won't feel rushed. I've been treated here three times in the last 9 months and the experiences have been consistently excellent. They have an in-house lab and lots of patients go there for shots, vaccines and weight loss. And the place is definitely the nicest decorated medical office I've been to. The exam rooms are HUGE!