1. NewSound Hearing Centers

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Houston, TX

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NewSound Hearing Centers

5.0 (2 reviews)
Closed • 9:00 am - 5:00 pm

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Ask the Community - NewSound Hearing Centers

Clarity Hearing - Dr Hawkins

Clarity Hearing

4.3(13 reviews)
27.4 mi

I was referred to Dr. Scott Marquardt from a new friend who drives miles to see him at Clarity…read moreHearing in The Woodlands. My husband and I have found Scott to be highly professional yet likable and down to earth. The entire staff is friendly and efficient. We have never had an extended wait for an appointment. Twice we have stopped by with no appointment and were seen. We highly recommend Clarity Hearing in The Woodlands, TX. You won't be disappointed. Dr. Barbara Latham, RN

RUN, DO NOT WALK, from them. It's unfortunate that I have to give them one star since zero stars is…read morenot an option. First, let me tell you who I am. I retired after being a law professor for forty years In Houston. I am a well respected resident of THE WOODLANDS having resided here since 1985 and have been, and still am, involved in the community. My point is that this review is absolutely honest. My story is simple. I purchased the best Starkey hearing aid from another provider. I wasn't very satisfied with the service, so I contacted Clarity Hearing. I wanted to get a new hearing test and my hearing aid programmed accordingly. I was charged $260 for (one hearing aid) this service which took about one hour. My other ear has an implant and I don't need one for that ear. I thought this was a little expensive, but understand they were not making any money that they would had I bought from them originally. After a week, I realized that my hearing was not as good as my three year old Phonak. I just called them, explained the issue, and was promptly told it would cost me another $130 to fix what should have been done originally. This is a TOTAL RIPOFF. They are MANY PROFESSIONAL HEARING SPECIALISTS IN THIS AREA. THIS IS NOT ONE OF THEM. Go somewhere else. REPLY TO CLARITY. For the reader, you need to read their reply. You are correct that professionals bill for their time. But, lawyers, doctors, cannot ethically bill you for the same service. I paid you to program the best hearing aid that Starkey produces. That model is their EDGE AI 24. You did program it, but I cannot hear as well as I did with my older Phonak. What does that mean? Either you did not properly program it or Phonak makes a better product. Tell me which is the answer.

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Clarity Hearing - Dr Scott Marquardt

Dr Scott Marquardt

Clarity Hearing
Clarity Hearing

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Heights Audiology & Hearing Aids

Heights Audiology & Hearing Aids

1.0(2 reviews)
1.5 mi•The Heights

I spoke too soon. Earlier this month I said it was a good experience going to Heights Audiology and…read moreHearing AIDS. That was until I picked up the heating aids. I paid up front the total and when Blue Cross finalized it, Heights had over charged me $1300+. After 20 minutes on hold with BCBS while they talked with Heights explaining that being in network they had to abide by BCBS guidelines, Heights refused to refund the difference siting my bill I signed where it said Payment is expected at service, payment is your responsibility and I accept financial responsibility for my bill. They claim that allows them to charge whatever they want and not follow BCBS guidelines. Well, anything you buy from anyone, it's your responsibility to pay for it. They didn't state, we don't have to follow BCBS guidelines. Who would sign that. They tried to be deceptive. Despite having called them initially and they told me their top of the line hearing aid, any brand, was $2800 per ear, now they say mine are premium and they fall under a different billing, even though on their web site it says my brand and model is $2800. Last night they said that was because they haven't updated the web site for 2020. That doesn't explain why they verbally said the top price was $2800. They are siting some old BCBS guidelines from 2008 and 2012 that says they can balance bill even though BCBS now says they are over charging me. Avoid doing business with this place unless you get it signed in writing what your cost will be and it matches what your insurance says. Plus don't sign ANYTHING until you go over it with a fine tooth comb and have them explain every word in detail. They claimed they explained it all to me. Liars.

Worst experience ever. Actually cancelled the equipment they ordered for me and got a refund…read morebecause of their ineptness, total lack of communication, failure to meet delivery times that quoted, and the worst "customer service" I have seen recently. I wasted a LOT of time waiting on these people to do their job, and they failed. I am now looking for another audiologist to start this process again. Heights even "opted me out" of my own insurance plan and got me a "discount" with their equipment provider, which, of course, cost me more money. If you need an audiologist or hearing aids you would be much better off to go someplace - anyplace - else.

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Heights Audiology & Hearing Aids
Heights Audiology & Hearing Aids
Heights Audiology & Hearing Aids

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Hayley Nguyen, MD - Free N95 masks

Hayley Nguyen, MD

4.1(154 reviews)
2.4 mi•The Heights

My wife and I traveled from Los Angeles, California, to Houston, Texas, for her treatment at MD…read moreAnderson. On our second day in Houston, my wife came down with the flu. I called the clinic where Dr. Hayley Nguyen practices, explained our situation, and the staff kindly told us to come in and that Dr. Nguyen would see her. From the moment we arrived, Dr. Nguyen and her staff were very professional, friendly, and caring. Dr. Nguyen knew that we were from out of town and even took the time to recommend several restaurants for us to try while we were in Houston. That personal touch meant a lot to us during a stressful time. We are very thankful for the care and kindness we received. If you are looking for a caring and professional doctor, I highly recommend Dr. Hayley Nguyen!

Dr. Hayley Nguyen is still the best! She's super thorough and caring. I've never had to wait long…read morefor my visit. She has blood draws in office also so no traveling to another location to get that done. She uses a portal after the visit to communicate results and next steps. I especially like that during her visit with you, she really takes the time to listen. It doesn't feel like she's just wanting to get you in and out to move onto the next. Her notes are super thorough as well! I had a gap in coverage due to being laid off and when I came back in, she just picked right back up where we started. I highly recommend still! She's the best!

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Hayley Nguyen, MD
Hayley Nguyen, MD - Dr .Hayley Nguyen

Dr .Hayley Nguyen

Hayley Nguyen, MD - Beautiful and clean office!

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Beautiful and clean office!

NewSound Hearing Centers - hearingaidproviders - Updated October 2026

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