Great communication and service. Lawnmower needed a quick tuneup and the Mobile Engine Doctor was a…read moreperfect, no hassle method to completing this task. Highly recommend!

Tuned up gas mower that wouldn't start. Fast turnaround, mower running like new again.read more

Each time I have rented, they have had the items I looked for. The staff is courteous and quickly…read moreassisted me. The gentlemen placing items in my car were genuine are made sure not to damage my vehicle; great service!

Got almost anything you could want from tables, chairs, and party games to excavators skid steers…read moreand trailers all for a reasonable price

My old refrigerator died in July and was surprised to learn that a replacement would be a year to…read moreorder and deliver from the manufacturer. Since I had medications that needed refrigeration I bought a small dorm fridge. That soon proved inadequate so I started shopping around for a used counter-depth fridge. Again, somewhat rare like the replacement. Was nice to find these folks on Craigslist and happy to report they delivered what I needed. The delivery people were nice and respectful and handled the stairs and drop-off professionally. The fridge works perfectly so far and I am happy with this transaction.

This has hands down been the worst sales experience I've ever been apart of. I've worked in…read morecustomer service for years in retail, appliance, and management and I would never treat a customer the way I've been treated. I baught a refurb washer and dryer 3 weeks ago signed a contract stating I'd not be able to refund my purchase which should have been my first red flag. Paid for delivery and waited for my unit to show up. Delivery went fine except for the delivery team taking an old drain hose I needed for my washer. I knew this was an honest mistake but when I called to get my hose back they said they'd call their manager and then call me back. They never called back... I called multiple times trying to get this hose back and finally resorted to "asking for a manager." To my surprise A1 appliance explained to me that they "don't really have a manager" this was the second red flag. I did get referred to the delivery manager (I guess they have managers now) Alfredo who drove in to the store to confirm that the hose was on the delivery truck. I requested this hose be returned to me since I paid for delivery service but he refused. He said I could "pick it up at the store." I'm expected to drive in using my gas after paying for a delivery service that made a mistake. No one offered to comp my gas or time and so I again requested to speak to a manager. Instead they have Lisa who's not a manager but her role is to "handle complaints" I imagine they get a lot. She never called me back but I did finally track her down after calling and explaining the situation at least 5 times. Meanwhile i set up my refurbished washer only to discover that it doesn't work plus it smells bad but that's besides the point. Lisa was apologetic claiming she would send someone out to drop off the hose which a kind man named Greg did that day. She also connected me to the service department that sent out a technician. She had spotty communication but things appeared to move forward. He worked on the washer machine and told me to reach out if there were any more problems. I tried the washer machine the next day and it still didn't work. I called back in and left a message with Lisa. She again never called me. I called her days later she answered said that they would exchange this unit for something else but they wouldn't do a return for me. I just want to be done at this point so I agree but explain that based on the lack of quality communication, service, and management I didn't want to risk purchasing another used machine from them. She said I could get an unused machine but I'd have to pay more. I asked that after 2 weeks of back and forth and multiple disappointment is there any way they'd be willing to exchange this unit for a new one which based on the "sale" was a $300 difference. The sales department explained the only person who could authorize a discount was Lisa. She said she'd take $50 off the price and I now need to pay $250 more and hope that there aren't any more issues. I know no one really believes "the customer is always right" but at this point you do what you can to make a customer happy even if you loose $250. I don't trust their ability to repair anything or follow through so i feel stuck. I just want the nightmare to be over. Ive been unable to do laundry for 3 weeks playing phone tag spending close to $1000 and the "discount" just isn't worth it. I waited to post this hoping for someone to actually try to make this right but now I need to tell the story. Don't waste your time! If you have a little issue YOU have to fix it. If you have a big issue... good luck. Most importantly... no refunds.

Jack took my Old Craftsman 5hp snowblower and made it run like new. I couldn't be happier and am…read morelooking forward to having Jack tune-up my lawnmower at the end of the season. If you read the reviews I believe the unhappy customer from Arizona is reviewing the WRONG company. Jack is in Richfield Minnesota. 5 STARS from me.

Called Jack with non-running lawn mower. Was able to bring it in immediately and it was worked on…read moreand completely finished in about 48 hours. I was going to pick up the lawn mower but received a text from Jack who happened to have a worker not far from where I lived and he dropped it off w/o charging me for the service. The mower looks like new, he cleaned it up, sharpened the blades and it starts on the first pull. The charge was very reasonable. I will be having my snowblower done this fall with Jack's before the winter season. I would highly recommend. So, did the service I needed, quality work at a good price. Win/win. :-) David Gottlieb

Rented a DeWalt impact wrench from them. Called earlier if they had one in stock to rent and they…read moretold me they had a corded DeWalt one available with "345ft lb of torque". Pick it up from them, (35$ for a full day!), and the condition of it was awful. I inspected it visually before renting and gave them the benefit of doubt that it just looks a little beat up as it is a rental. But I get home, plug it into the wall and this "beauty" produces half of the torque my handheld, battery, compact DeWalt impact does. Not to mention that Pin Detent on the anvil of the corded impact was completely pressed in so you couldn't even properly lock an impact socket on the dang thing first and last time I'll be coming here, wish I took pics and vids of the tool performance because it was hilarious. No idea why they rent tools that don't perform as they should and leave it to the customer to find out after spending money renting the equipment!

Just great guys cared about my situation, not just a sale. A diamond ring was found with their…read moreproduct and they didn't squeeze me on price. I'm grateful and now a loyal customer.

I love Als I've been going here for 30 years They always take good care of me Very easy to get…read morein and out

The man helping me was able to attach the lose part immediately so I could take my vacuum home with…read moreme. Excellent customer service. I highly recommend this business

Matt is great! Gave me a range of possible issues/solutions via email, and when he came out he…read moreconfirmed the issue right away. He was easy to schedule with, he was on-time in the window he gave me. Super courteous and nice. He fixed the problem quickly, gave a very understandable explanation of why it happened and gave me some tips for my washer to prevent from happening again. He was very knowledgable, reliable and professional. If you have an appliance repair issue he's great@

Matt is a great guy--knowledgable, professional, and friendly. He repaired a VERY weird problem…read morewith our dryer (bird stuck in the blower fan) with very little effort. Charged us for the trip and nothing else. Highly recommended!

I was very happy with my experience with Park Vacuum. I had a repair done, and later purchase a…read morenew vacuum.

I left a voicemail asking for a quote about my Dyson vacuum cleaner that stopped working yesterday…read moreevening and this morning the man gave me a call back. Right off the bat he told me that they don't work on Dyson products and immediately gave me advice on where I can go and who I can call. To say that I was relieved is an understatement. I am a woman and usually, I am very nervous about calling for repairs because a lot of folks try and swindle you when they see that you are not a man. Not this guy, he was very nice and you can hear his honesty through the phone. He gave me ALOT of advice and right away my tensed up shoulders melted right down to my stomach. What a good honest man. I didn't get your name but I just want to say thank you, Sir!