Great store and very helpful staff. The owner is well versed in all aspects of the tobacco trade…read moreand went out of his way to try and locate a specific Peterson pipe I wanted to purchase for my 65th birthday. Their house tobacco blends are well priced and the variety is spot on, "Black Velvet" is my go to blend. This tobacco shop also has a well stocked cigar humidor which seems to be extremely popular. I started patronizing this shop years ago when it was inside the Walper hotel in downtown Kitchener it has since moved south down King St and is very easily accessible by both vehicles and public transit. I consider myself lucky to have this brick and mortar store so close by, a rarity for most tobacco enthusiasts. Keep up the good work Walpers!

They have all the tobacco products you need and accessories, including beard and shaving products…read moretoo.

This business has a great selection of cigars and humidors for the size of the building. They…read morepretty much have it all covered. Cigars, Humidors, Lighters, Matches and even Lottery Tickets. I have been coming here for years. Their prices are great. I got 3 boxes of Quinteras for $586.00 Those same cigars at a high end shop would easily cost double.

I recommend Smoke Shop. I find the staff very friendly and helpful, they always help me find new…read morecigars to try and educate me when I have questions about their products. I have recently purchased a small humidor from them and am very excited to start growing a collection with them. thank you to the staff at Smoke Shop

The other day I went in New York rocks in Kitchener and it was a great experience. The person…read moreworking was very friendly and helpful. He was talking to his boss about something and inquired about the bong I was going to buy and he told me it was my lucky night because the bong was being reduced to $29 and I liked it so much I bought a different color in the same bong. The store is very nice. Lots of stock and very friendly employees. I will definitely be back to shop there again.

Owners are very rude and argumentive. Only use Canada post here if you must. Blah blah blah word…read morecount blah blah blah.

I have been a regular customer at this business for 2-3 years now and all employees have always…read morebeen friendly and helpful and always deliver great customer service in general. Today I accidentally pad locked myself out of my vape with a passcode some how which I had no idea was even a feature on my vape that I've been using for 2 years. After looking on their website to try and figure out what model i have so i can google how to fix it, it seemed as though they didn't sell it anymore, and I couldn't go to their store due to the pandemic. The gentlemen I spoke to today was still happy to help me over the phone and was able to figure out what model my vape was without even seeing it! Within minutes I was able to google how to get the lock off! Highly recommend!!!!

i have always gone to this store because it is convenient. Have always been impressed with the…read morefriendly, knowledgeable, helpful staff. Great selection of products as well.