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    Shake Shack Upper East Side

    3.8 (1.5k reviews)
    Closed 10:00 am - 12:00 AM (Next day)
    Updated 1 week ago

    Order Shake Shack Upper East Side Takeout or Delivery

    Shake Shack Upper East Side Photos

    SHAKE SHACK UPPER EAST SIDE ATMOSPHERE

    What's the vibe?
    Classy
    Casual
    Moderate noise
    Outdoor seating

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    Bijal R.

    Great location, plenty of seats and clean. Great service. Even on a busy night there's plenty of seats and food is prepared quickly, we loved the crinkle cut fries, cheese sauce was tasty and velvety. The smoke and regular shack burgers were amazing. Loved the cherry peppers on the smoke burger. Recommend if you want a quick burger.

    Chicken Shack and Fries
    Raphael P.

    Good, reliable Shake Shack location on the upper east side. Very spacious and solid location near the 4/5/6 trains. Service generally good and efficient. Note the pick up for online orders is near the ramp entrance, could help you save a couple minutes. Solid location, it's always packed!

    Wow when I saw $7.49 for a Shake Single I realized how long it's been since I had one! 07/08/23
    Marianne W.

    Shake Shack was a disappointment today. It's my daughter's birthday weekend so I told her we would shop wherever she wanted and I would buy her lunch in the hood. Before we went home we stopped by Shack and since it was open and we haven't been in a while, she said she would like a burger. Ordering was easy and while my daughter waited for our food I used the bathroom. I told my daughter if she wasn't ready to eat she could take hers home but I had to eat! I ordered a Flat Dog with Cheese and a Single Scoop of Chocolate Ice Cream for my side. The ice cream was the best part of the meal. The hot dog was so tough to bite into and definitely overcooked. I sure hope I can digest it. My daughter took photos of her lunch that she ate when she arrived home. She said her hamburger was definitely overcooked also. No complaints about the fries. All I can say is after spending over $24 for lunch I won't be returning any time soon! We agreed on Three Stars for overcooking the meat! Forgot! I had to return to the counter because I paid extra for cheese on my hotdog and it was dry. They did give me a good helping of cheese and it's very tasty but how do you forget something like that. It was definitely charged on my receipt. I'm tempted to make it two stars because of the bathroom too. Employees take up too much time in there!

    Avocado Bacon Chicken
    Rob M.

    You are almost certainly familiar with Shake Shack. It's a respectable member of the fast casual tier, alongside chains like Five Guys and Smashburger. The food here is a fair representation of Shake Shack offerings. There are fewer varieties of burger and less toppings than Smash Burger but more than Five Guys. The crinkle fries are bit softer than my preference, but at least not overly greasy. The chicken sandwiches are solid and on par with the burgers. As to this specific location, it's busy and a bit chaotic. I would definitely avoid the restrooms--they are gross even by New York public toilet standards. On the plus side, it has a nice outdoor seating area, but you'll have to ignore the sticky tables. I would probably not recommend this Shake Shack over the nearby options.

    Alexander G.

    One of the items on my list was to visit a Shake Shack and try what's been labeled America's best burger. (Flash forward, while I absolutely loved it, it just can't beat In-N-Out.) Our experience here was fantastic. We chose a location on our walk when we needed a break and a snack. This one was down a flight of stairs off the main street, with outdoor seating adjacent. They also had restrooms at the back. The menu here is simple, with burgers, fries, shakes, and drinks. Another draw for me was finally getting to try a Brooklyn Brewery Shakemeister beer brewed just for the chain. It was a great pairing, one I recommend to all burger & beer fans. Their prices are super reasonable for the quality of the sandwich - the bun was fresh, meat cooked well and great quality, and produce fresh and crisp. Staff here was also super patient helping us order and bringing our food. I highly recommend trying a Shake Shack (whether this location or another) to all burger fans out there.

    Giacomo C.

    Very few seats available at this location, unless you're willing to eat outside in the cold. Burgers are solid as usual. Got the double Avocado Burger Burger and loved it.

    Single ShackBurger with add-ons (free with coupon; regular ~$8) & Crinkle Cut Fries (~$4)
    Aya E.

    Ordered: Single ShackBurger (free with coupon; regular ~$8): Angus beef cheeseburger with lettuce, tomato, onions (free add-on), pickles (free add-on) and ShackSauce on a toasted potato bun Crinkle Cut Fries (~$4) Aya's take: Shake Shack probably has the best burger made by a fast food chain. I stopped by to redeem a free coupon; I placed my order on the app, it was ready at the exact estimated time. Now I've always felt like the ShackBurger was missing something - onions & pickles! Lettuce & tomato are just not enough. But did you know you can add them for free!? We love that! The potato bun was super soft, the beef cheeseburger was fresh, tasty, and crispy around the edges. The toppings were fresh, crisp, and balanced out this burger nicely. The Shack sauce is an absolute must; I even got an extra side to go with my fries. And we know you can't eat a ShackBurger without those deliciously addicting Crinkle Cut Fries. Pricier than most other fast food options but you really are getting a quality burger & fries combo.

    Interior of Shake Shack
    Seby I.

    "Spicy Korean BBQ Fries" are new to Shake Shack. To me they were just French fries sprinkled with red chili powder. No great shakes here. These could be touted as Korean or they could be Indian or Timbuktu. A pale brownish barbecue sauce accompanied these fries. I took two three bites and left them. My concentration and joy was yet another hot dog here. Plenty of tables were free so I sat at one and a server brought me my food. The interior was fairly bright but being in the basement only the light from the windows come in.

    Lindsey D.

    Friendly staff, nice outdoor space (could use a wipe down). Food was ok. I don't get it. Wendys' JBC taste better. Church's chicken crinkle fries is better. Is it me bad ordering the wrong items...

    ShackBurger
    Ally R.

    I can't believe I haven't written a review of Shake Shack yet. They have solid burgers. The quality is consistent and they use fresh ingredients (never frozen beef and chicken). I recommend downloading their app since they occasionally have deals for app users, like a buy one get one free Shackburger deal that's available now. Shackburger- ($6.69 plus tax)- a thin griddled burger comes adorned with cheese, lettuce, tomato, shack sauce (mayo, mustard, ketchup, a little pickle brine, a little heat and some secret ingredient(s)). You can add pickles to your burger for free, so why not. If you're pretty hungry, I'd recommend making it a double with two burger patties. They also have frozen custard, shakes, good lemonades, fries. The cheese sauce is yummy- like melted American cheese that is thick and great. I like to dip fries in this sauce. Back in the day they had these concretes, frozen custard with mix-ins. Shake Shack, please bring these back! This would make me a very happy camper. Anyway, it's a solid spot for better quality food that's fast. Can't be compared with the typical fast food spots in my opinion.

    Online photo of chicken bites
    Anais C.

    I ordered online and had my food picked up so I am unable to speak on the ambiance or cleanliness of the location. However, I can speak of the food. I ordered chicken bites and cheese fries. When I opened the box of chicken I was so disappointed of what I saw. I was given the bottom of the bottom scraps. What I received is nothing to what they advertise online. To serve this to someone I very disrespectful. You would think it's left overs when you see the picture but it's not. Shake shack should be ashamed!!!

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    2 years ago

    All ways love shack burger. One of my favorite burger in the USA . All ways I was trying traveling to any state

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    2 years ago

    Yum, yum and yum! Had the bird-dog and the house beer for lunch. Wish they'd open a location in Los Angeles.

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    Shake Shack Upper East Side Reviews in Other Languages

    Ask the Community - Shake Shack Upper East Side

    Do you deliver to 84 st between Madison and park?

    Order on UberEATS the closet location will deliver to you

    What are the custard flavors July 2018? I can't find calendar anywhere.

    Hi Suzie, While we currently don't have a custard flavor calendar, our Shacks do offer custom… Read more

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    This is my go-to bathroom + sweet treat spot in KTown! There's typically a line, but it usually…read moremoves quickly and there's usually free seating as well. They have a water dispenser, two locking bathrooms, and plenty of outlets, so I already have a very positive view of Grace Street as a good place to rest. The food is alright. It's a bit overpriced and the teas are not good quality. However, the desserts are delicious. I usually split a slice of basque cheesecake with my friends. The regular and matcha have both been good in my experience. I don't like chocolate cake, so I haven't tried that variety. I wish the pumpkin was available in the smaller size too! I've tried their boba, and it isn't good. The hot teas are okay but not great. They're pretty much just syrup and milk. I would avoid the drinks and just get the desserts! I haven't personally tried the bingsoo, but I've heard good things. The waffle is alright--all in all, come here to recharge and for the basque cheesecake!

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    Shake Shack Upper East Side - burgers - Updated May 2026

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