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    Shake Shack

    3.0 (39 reviews)
    Closed 10:00 am - 11:00 pm
    Updated 1 month ago

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    Recommended Reviews - Shake Shack

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    Inside
    Sonia S.

    Ordered online via the app. Food was ready at expected time. The inside seemed clean. Since this is a new location everything was looking new and clean. Lots of people dining in as well as ordering online for pick up. Food was fresh and hot. Burgers are not huge, but good. Nice crust on the burger. Better flavor than some smash burgers in the area. Prices are a little high considering you order everything separately and portionside are on the small side. About 6 small onion rings for $6, for example. They did just open and it is the holiday season...so, yes--parking is a little scarce. We will return.

    Chicken Sandwich
    Tornadoroo K.

    Love it. Love the batter on the chicken, love the burgers, the chicken bites and oh yeah, get the Korean style. The lettuce wrap burger is great but I did feel it more lettuce than expected but hey, most places would just put the patty bare on a leaf and call it good. Here it's wrapped and has tomato (hold if you want) and their burger sauce and it comes wrapped. Sodas are the usual. App is a great savings tool and for weekday lunch. Worth the calories to stop here. Glad the initial shake down () is over and the crews are running smoothly and making great food happen.

    Chris V.

    I love this place. Everytime I try to go to Dave's Hot Chicken next door the line is out the door and down the sidewalk. But that's OK, because I love Shake Shack's Smoke Shack burger and their frozen chocolate custard. It's the best!!! Thanks for coming to town Shake Shack.

    Outside at The Village in Tacoma Mall!
    Crystal C.

    The highly anticipated Shake Shack at Tacoma Mall opened its doors on Nov. 12, 2025 and I couldnt be more excited. They offer both indoor and outdoor seats, and all the best of Shake Shack including app order and kiosk and in-person order and they are super fast and quality. My favorite here is their BLT, and Shack dog, and their shakes, which you cant go wrong with any flavor. And if you have not tried their regular "hamburger" (not ShackBurger but just their "hamburger" that comes with just the patties), try it because its simple and yummy, just good patty and bun! The restaurant is in their opening phase, so obviously they're very busy yet staff are so kind, customers are served timely. They keep busy with constantly cleaning tables and emptying trash and they also came by to ask me if my food is good and if I needed anything else. Pro Tip: If you place order "to-go," they package it up for you nicely so that you can still sit down and eat at restaurant if you choose to do that (theres a box inside the bag that you can use as a tray). One more thing: I did not notice any alcoholic bevvies at this location. Usually they have the ShakeShack house wines in cans but I did not see that offered at this location. I haven't been to Shake Shack in a couple of months so I dont know if theyre phasing it out or if its just not ready at this location yet. : ) This Shake Shack is located in outdoor type mall, "The Village," the newest part of the Tacoma Mall which is currently going through massive expansion phase. Next to Shake Shack, several new stores are coming including Dave's Hot Chicken and Gong Cha (omg!). Love Sac couch store is already open. There's plenty of parking and getting in and out of "The Village" was easy. I love using their app for promo deals and ordering ahead, so I definitely recommend that if you want to save some time and your dollas this holiday szn!

    Small condiment cup for size reference.
    Lorrie R.

    I paid 20 bucks for a "large" drink, cheeseburger and small fry. The cashier tried twice to have me tip. The food was OK, but it was so small. The burger was plain, the sauce had no flavor and I had to add Catsup and mustard. The bun was good.

    ShackBurger French Onion 'Shroom Burger Chicken Shack Fries Chocolate Shake
    Lorie H.

    We're a fan of Shake Shack, but have only been to Nevada locations in the past. So we're thrilled to have one nearby. Burgers were overcooked and lacking flavor, would not order French onion shroom again. Major disappointment on that French onion one. Chicken shack was great! Crispy on the outside, flavorful and tender and juicy on inside. Fries were fresh and tasty. Chocolate shake was way too chocolatey. I asked if we could have it exchanged with a different flavor. The gal behind the counter snapped "she'll have to pay for a different one" mind you I took one sip of the chocolate. I thought how rude and poor customer service skills! The lady Shelly delivering orders in the dining area was extremely kind and told me not to worry that they would get it straightened out. She also told me a better option for that shake would be a "black & white" which is half chocolate half vanilla she said she didn't care for the chocolate herself as it was also too chocolatey for her. She was really going above and beyond and the only one that appeared to be working the dining room during an extremely busy time. I know they just opened and were busy. Just didn't appreciate the gal behind the counter's remarks and I think she was in leadership position. They did end up replacing it. I chose strawberry and it was really good. Will give them another try once the newness wears off. Parking was a bit of a challenge as that area was busy. Only going to get worse the closer to the holidays.

    They forgot my Korean bites
    Camila

    Mean service and they forgot my food and I live in Federal Way I wanted to try this food with my family at first it was nice but after they were rude and when I call them to let them know to at least do a better job in checking the food they hang up on me like WHAT 1star never again I'm going back get better shake shack

    Bry B.

    Shake Shack consistently has excellent burgers. In time, they'll be able to manage peak times better.

    Fit Double ShackBurger
    Jason L.

    I think it's just because it's a new location and I'm hoping it gets better soon, but the quality just isn't the same as other locations! Ordered off the app and ordered shake sauce on the side, didn't get any and the sauce that was on the burger was so minimal you couldn't taste it! Hoping for a quick turn around! The layout of the store wasn't bad. Parking isn't great in the front but plenty of parking in the side and back.

    Root beer float

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    5 months ago

    Staff is amazing. Above standard. Even with just opening things are orderly and consistent.

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    4 months ago

    One of the best Shake Shacks I've been too! Staff were friendly and went above and beyond. This location isn't too busy either.

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    6 months ago

    Service amazing! Food arrived within 5 minutes and the burger is PERFECT. Fries crunchy and shack sauce good. Overall good experience.

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    Ask the Community - Shake Shack

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    Burger Seoul

    4.4(946 reviews)
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    Love Korean BBQ? Love burgers? How about marrying the two and trying some tasty Korean inspired…read morefood on a bun? Definitely recommend checking out Burger Seoul at Division & N 6th in Tacoma! This location has seating both inside and out on the patio. Or grab your food to go and head to one of the nearby parks! Recommendations: (1) Try the Fire Soul, a marinated sliced Korean pork sandwich. (2) Try the Bulgogiger, a marinated sliced Korean beef sandwich. Both are so good!

    Whoaaaa Nelly!! You talk about GOOD EATS!! I've been grubbin on Burger Seoul since they opened the…read morefood truck on 19th. The quality over the years has NEVER WAIVERED! Always top notch!! My fave has been the Bulgogiger (with extra cucumber on the side!)...rocked with that for YEARS. Then when Young(I'm prob misspelling his name- sorry!) gave is top three (Avacosoul, pork belly and the shrimp), I had to try something new! Im tellin y'all the PORK BELLY WAS FIRE!!! I was wary at first cuz usually pork belly is TOO TOO fatty/greasy for me...this WAS NOT! The flavor was on point!!!! The next time around I tried the shrimp burger...omg...knocked another one out of the park! The patty seemed to be minced shrimp with BIG chunks of shrimp in it. Fried so crispy! But NOT greasy or heavy! And the SAUCE was SO good!! Tartar sauce on a whole new level!! Every burger/sandwich I've had has been good! I will say this: the sandwiches are in the papers for a REASON!!! Don't take them out of the paper!! Just FEED FROM THE TROUGH! These burgers/sandwiches are BIG, JUICY, SAUCY deliciousness!!! Don't try to be cute about eating them! Just feed your face, get lots of napkins and enjoy! The Fire Fries have always been a fave. The Biscoff shake is off the chain. Do yourself a favor and get some jars of the pickeled cucumbers, the kimchee, and the pickled veggies...they are all fantastic!! I am devastated I can't get the pickled radish anymore. Every employee I've encountered has been so great! They really have an awesome team! Love the music choices playing. Restaurant is on the smaller side, can't be helped- just the size of the building. Always clean! If you haven't been, get yourself to Burger Seoul! Your belly will thank you!!

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    Cute little corner seating

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    Seoul Burger & Garlic Fries

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    Shake Shake Shake - Mushroom Swiss (left) Single Classic (Right)

    Shake Shake Shake

    3.4(692 reviews)
    3.4 mi
    $$

    I returned after a 45-year absence and my best girl and I have undertaken a search for the best…read moreburger in Tacoma. I of course went to Frisko Freeze, the burger bar of my childhood. Shake Shake Shake was the fifth local burger bar we tried thus far and it is hands down the best so far. I ordered a double cheeseburger, she-who-must-be-obeyed a cheeseburger. The patties were nicely prepared and cooked, and, most important protruded beyond the bun. Oh, the malts. My best girl ordered a chocolate malt. The lovely staff gladly and with no fuss navigated my adding chocolate and malt to their coconut and banana shake. We both vowed to return just for the malts so delicious were they. French fries were nicely prepared although I expected a bit larger portion for a basket. Next visit we'll order regular fries just to experience portion size. Ambiance? Shake Shake Shake is a 50's style diner with a Jetson's twist. Yep, until we discover better, Shake Shake Shake will be our go-to burger and shake destination.

    Easily five stars. Even though it was busy, we didn't wait too long, but it was worth it. The…read moreburgers taste so fresh and so well seasoned. The sauce was perfect. The bun was grilled, but soft on top. The crinkle cut fries were also very good. I think anyone that gives them a bad review does not understand the concept of what it is. For what it is, the quality is very good, and the taste is amazing.

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    Shake Shake Shake
    Shake Shake Shake - Loaded with Mushrooms!!

    Loaded with Mushrooms!!

    Shake Shake Shake - Cute vibe inside

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    Cute vibe inside

    Shake Shack - burgers - Updated May 2026

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