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    Shake Shack Sterling Heights

    3.1 (47 reviews)
    Open 10:00 am - 10:00 pm
    Updated a few days ago

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    SHAKE SHACK STERLING HEIGHTS ATMOSPHERE

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    Aimee L.

    Shake Shack is one of my favorite places to grab a burger and shake! The food is so tasty and comes out pretty fast. I like the different seating options in the restaurant as well and it's never too crowded here.

    Two lettuce wrap burgers . One single one double
    Eric O.

    First take my review with a grain of salt. I do not eat fries or milk shakes. So I ordered two lettuce wraps. One single patty. One double patty version. Both with cheese. Made to order. Hot and fresh. Excellent, But burger to burger , not sure how different compared to 5 G's ? Smash B and others in the Battle of the Burgers. Again , excellent but how do they compare, maybe I am not one to rate it as I do eat their other offerings that maybe the difference that counts??

    Christian C.

    I think in general Shake Shack is great. Yummy food, tasty shakes, and generally nice employees. It's great that this location was able to open up as I believe more and more are starting to pop up around the area. I love the variety of options they normally have to choose from when it comes to burgers/fries and their shakes. Last time I stopped in here with a friend I ordered the Shroom burger with a lemonade and it was pretty good! Now, I think I must have either terrible luck or there seems to be an overall shipment issue but this is the second time at this location where I've been told they aren't able to make any shakes. Of course when I'm told this I'm a little bummed as it's one of the main reasons to go but I don't cause a fuss as perhaps we are just going too late in the day. Aside from some items being unavailable, I still think this is a solid location.

    My son, my daughter and myself
    Gary M.

    Nice place fast food good service they have a nice menu atmosphere is very nice. Good location.

    Korean Style Fried Chicken, Shack Burger, SmokeShack
    James Y.

    My friends and I were visiting Michigan and luckily happened upon this Shake Shack location as we don't have it in Canada. The location was good, near a lot of shopping so it worked out well in our favour. The location had ample parking and a good amount of seating inside. The place got pretty busy but they had self checkout machines as well which made it go pretty quickly. The food was delicious as expected from Shake Shack. Got to try the Korean Fried Chicken, not necessarily my favourite but still not a bad option/variation for chicken. My friends got the Shack Burger and Smoke Shack, and those were excellent as well. Location is good if you're craving burgers and quite well maintained.

    Stacy K.

    I just want to start by saying the food is a five out of five! Our goal is to visit all of the Michigan Shake Shack locations, and we were excited to see this location open. I had the shack stack with the mushroom and the burger. The burger was cooked well, the mushroom crispy and the cheese oozy, just the way I like it. I also added pickles, it was so good. I also got the cheese fries, delicious. I love to also dip it in their top notch ketchup, and some mayo, their food is the best. We normally share fries, but not this time, we really all wanted our own and nearly finished them all. I like the space, it has some cute cartoonish food poster decorations and some good seating. it is very small and narrow, but probably a perfect and efficient space. There is also some seating outside for warmer months. As stated in other reviews, some of the issues revolve around pacing and the time it takes to get out the food. Now I understand a few things, I think this location is new, so they will work out the bugs and possibly get faster. They have a drive-through, so with that, in person ordering, kiosks, plus mobile ordering, they will definitely get backed up in the kitchen. I do not mind if I am not in a rush (I wasn't) and the food is the right temperature for what I ordered, (which the food was but not the dessert). Another issues was with some rowdy customers. There was a group of people who were not just loud (that is not an issue for us) but taking the chairs and slamming them periodically on the floor which can be jarring for certain people and taking out speakers and blasting their music. I could see the individuals who worked here noticed, but they did nothing. Another customer had to talk to them about picking up and slamming chairs on the ground and blasting music. The customer was polite and they stopped. But the real issue for the lower score was that the family ordered two milkshakes and a float. While it look a long time to prepare (understandable with so many customers) they frozen treats did not all come out at once and the ones that did sat out and melted while they waited for the complete order. They could have given them to us as they were prepared, or like at the Rochester location, put them in a cooler until they were all prepared. So the family was left with not so thick and melted milkshakes and floats. We did not say anything we just drank them and left. One family member proclaimed to like the Rochester location the best, it is really well managed and they are on top of the food, plus I appreciate the cooler they use to keep the frozen treats frozen. We may come out here again, but I know there is at least one more location to visit for now.

    Mark C.

    When I'm in NYC I like to stop at Shake Shack on 8th Ave. for a late night shake or malt. I was eating at the establishment next door and thought I should grab a strawberry malt for the ride home. Went through the drive thru about 5 cars in front me. I got to the place to order and a polite voice greeted me with a welcome to Shake Shack how can I help you. So we ordered our shakes and it didn't take it that long to get our shakes. My strawberry malt was excellent. Was not disappointed. It made for a nice ride home.

    ShackBurger & crinkle fries
    Lydia R.

    Great presentation, but everything else was pretty unimpressive especially for $11+ for a single patty burger and fries (no combo options). The fries were the best part. The burger was very plain and dry. I was excited to try their sauce, but there was so little I couldn't taste it. I appreciate that the meat is supposed to be steroid and antibiotic free though.

    Chocolate Peppermint Shake
    Jennifer O.

    Wait was not worth it. We went later in the evening & the inside and drive thru weren't that busy so thought we'd be fine. Even with what looked like a good size staff a lot you could see just standing around which made the 20 minute wait for our food all the more frustrating. Food was only just so so and definitely overpriced for what it was. Shakes were good and about the only saving quality but I've also had better. Feel free to try for yourself but don't feel like you're missing out if you don't.

    Hot Ones- Burger and Cheese Fries   And Yuzu Orange Cider

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    2 months ago

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    2 months ago

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    Ellie K.

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    5 months ago

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    27 days ago

    Food is always fresh and hot. We had burgers and a hotdog, which were all good. The cheese fries were amazing. Workers are very nice too.

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    1 year ago

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    2 years ago

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    3 years ago

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    10 months ago

    The place has one job. The burgers were dry, bland and just plain hard to eat. Not a fan.

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    Ellie K.

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    2 years ago

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    1 year ago

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    1 year ago

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    Ellie K.

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    1 year ago

    The burgers were fresh and delicious. Next time I will try the double cheeseburger. Delivery was quick.

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    1 year ago

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    3 years ago

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    3 years ago

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    3 years ago

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    2 years ago

    Decent burgers n food but over priced to me I'll still give them 4 stars cause it's def a vibe

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    4 years ago

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    3 years ago

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    2 years ago

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    Ellie K.

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    2 years ago

    Wildly overpriced. Doesn't put ketchup on their burgers? And they act snooty about it too.

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    Ellie K.

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    3 years ago

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    Page 1 of 2

    Ask the Community - Shake Shack Sterling Heights

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