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Midway Eats

4.0 (2 reviews)
Open • Open 24 hours
Updated a few days ago

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19 days ago

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Big Boy - The Dolly

Big Boy

(35 reviews)

Updated: Read the ending. I had to re-edit this in real time. They flipped the script. Bravo!…read more ORIGINAL REVIEW: I hate writing negative reviews, but it is the only way to get management's attention these days. After a long day working an event, I stopped into the local Big Boy hoping for something simple and reliable -- the salad bar and a decent sandwich. Unfortunately, neither of those expectations were met. First disappointment: the salad bar was closed. That was the main reason for stopping in. The bigger issue, however, was the atmosphere and service. The restaurant was practically empty, and it quickly became clear why. The waitstaff looked like they were more interested in getting out the door than taking care of the few customers who actually showed up. Service felt rushed, curt, and distracted while they focused on side work and closing tasks rather than hospitality. Then came the kicker: a server came to the table and casually informed us they didn't have cheese for the sandwiches. At that point, it's hard not to wonder how a restaurant runs out of something as basic as cheese. Between the closed salad bar, missing ingredients, and staff that clearly wanted the night to end more than they wanted to serve guests, the whole experience felt like customers were an inconvenience. When a restaurant looks empty from the parking lot, experiences like this explain exactly why. This kind of "we're already closed in spirit" attitude toward paying customers is unacceptable. If you're open, then operate like you're open -- otherwise lock the doors and call it a night. **UPDATE: Manager came and checked up on us. Ordered an hot fudge ice cream cake. They hooked it up. Service improved immediately after this initial post. **UPDATE TO THE UPDATE: They comped us the dessert... flipped the script. We left happy and full. Well played Big Boy.

We went to Big Boy for the first time in years and it definitely brought back some childhood…read morenostalgia. The inside looked exactly like you would expect. We ordered the tortilla soup, the Big Boy, and a brownie sundae. Everything was decent--nothing bad, but very average overall. Our waitress was friendly and kind, but she went missing several times throughout the meal, which made service feel a bit inconsistent. While it was an okay experience for the price and fun for the memories, it's not somewhere we'd plan to frequent. Still, if you're craving nostalgia and a straightforward meal, it gets the job done.

Midway Eats - hotdogs - Updated May 2026

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