Remains a popular option for a casual lunch in Parsippany. I was here the Saturday before a blizzard, and it was 80% full at lunchtime (1:30p). The staff are nice and all smiles, but the iPad-based ordering makes this place feel transactional. Nevertheless, it is always clean and bright inside, perfect for passing the time. read more

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I usually love Shake Shack's burgers, but I was really disappointed with my order from this location. We got two Double Shack Burgers, cheese fries, and onion rings, all delivered for a total of a bit over $60 (expensive!). Everything arrived cold and the burgers came disheveled. I understand that it can be hard to keep food warm for delivery, but the burgers/food could've been wrapped in foil, or something to help it travel and stay warm, at least. Our order of onion rings was quite expensive and we only got 7, very small rings. This was not enough for me and my husband to share as we had planned. The fries arrived soggy, but the cheese sauce was tasty at least. The burgers similarly seemed to have corners cut. The lettuce and tomato barely covered half the burger, and the burger was falling apart when it arrived. Since it was already falling apart, we decided to disassemble it and re-heat it, as it was cold. There was also no option to add pickles, which I would have appreciated. Overall we were able to revive everything in the airfryer, but I was still surprised by how Shake Shack seemed to skimp on the entire meal. Really disappointing! read more

Shake Shack Parsippany atop The Hill - 1 Order of Onion Rings - Fast Food Near Me - Parsippany, New Jersey

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Typically love shake shack but not sure what happened this time with my double shack burger. Almost every bite had gristle in it. Sometimes multiple gristles - couldn't even finish the burger. Actually was such a bad experience that it kind of turned me off from trying shake shack again and have been coming for years. read more

Great deal with burgermonth code! Get a free avocado bacon burger pair it with a gift card for more discount (buy $25 get &5 free), order through the app for pick up :) friendly staff, nice and clean location and speedy service! read more

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We enjoy this location because it's cleaner a and it happens to be near a Wholefoods. You really can't go wrong with the traditional burgers and crinkle cut fries. Yeah it's a bit pricier and at the same time it's better quality. I am not sure if you can order directly from a human as they have a few kiosks to order on a tablet. Enjoy! read more

Shake Shack in general has been deteriorating for the last couple of years. Prices go up, quality goes down. This location embodies the current state of Shake Shack. First and foremost, can anyone explain how a "made-to-order" burger comes out to the table lukewarm on a non busy day? Like wtf? Already no good. The burger was cooked through but dry and crumbly - perhaps old meat? The fries were undercooked and tasteless. Not just my burger and fries but those of my companions as well. I wish I could lay this off as a poorly managed location but in full honesty, its been like this the last three locations as well (all different). Shame, bc Shake Shack used to be reliable and my go to burger spot. But no longer. In full disclosure, there are far better burgers to be had out there but no major chains, so Shake Shack is just another disappointment. This is my last visit to this chain - I would rather go hungry than pay $60 for three burgers, 1 order each of fries and rings, and three iced teas. Be warned, Shack Shake is riding on a reputation they no longer deserve or earn. read more

Ordered: White Truffle Burger (~$10): Fontina cheeseburger topped with real white truffle sauce made with Regalis organic white truffle oil, and our crispy sweet onions on a toasted potato bun White Truffle Parmesan Fries (~$6): Crispy crinkle cuts topped with parmesan cheese and served with real white truffle sauce made with Regalis organic white truffle oil Tiramisu Shake (free offer): hand-spun tiramisu frozen custard with notes of coffee and creamy mascarpone, topped with cocoa powder and a ladyfinger cookie Aya's take: Last year, Shake Shack had this exact burger and fries but with black truffle sauce. I was curious to see if the white truffle sauce would be just as good. It wasn't but I still enjoyed it! Although the essence of truffle is definitely there, the burger was a bit dry and the onions were not as crispy. For the fries, the parmesan was a bit overpowering. The Tiramisu Shake was sweet and rich but I would stick with their classics. Good try, overall! read more

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Shake shack corporate is the worst. They had an offer of buy one get one free and when I made the order, it did not get the second one for free but you know what really annoys me. It's they put that 10% tip as a standard. You better check your bill and make sure that you don't pay 10% for picking up your own food. $26 for two burgers that's ridiculous. You can go down the block to smash burger and get it for five dollars each. read more

Came here on a Friday for a quick mid-day bite since I was in the area. The food came out pretty fast and the server was friendly. The food tasted good but the fries were overly salted and the burger was too greasy. The grease made the burger bun soggy on the end that was in the bag. I didn't end up finishing the fries because of the salt. The establishment was well kept and clean. read more

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I remember the first time I had shake shack, I waited 45 minutes in line at Madison Square Park. Many years later, they are everywhere. I've been to quite a few shake shacks, just didn't think they were as good as the original. I like this one though, it's pretty spacious and there's outdoor sitting. Mobile order works perfectly, we order ahead and either the order is ready for us or we just wait a little bit. The burger is better than most burgers out there, the fries are good and I've always been a fan of the shake though this Christmas cookie shake is a little too sweet for me. I prefer their original flavors. It is pretty pricey though. Habit is better value in my opinion. read more

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I haven't even tried my food yet. But when I ask for a gluten free bun and someone else in the order gets a regular bun, it's a joke to have them next to eachother in the same box. Please think before packing food. read more

Shake Shack Parsippany atop The Hill - Fast Food Near Me - Parsippany, New Jersey

I stopped here for a quick dinner last night. The Shackburger had an excellent taste. Charbroiled just right! Strawberry shake with it hit the mark. Been to quite a few Shake Shacks and they're always a solid choice for a quick bite. This is the first time I've been to this location in Parsippany, and it was very good! read more

Shake Shack Parsippany atop The Hill - Fast Food Near Me - Parsippany, New Jersey

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Oh man, Shake Shack. Anyone who knows me knows that SS is a reallllyyy big deal to me. I'm obsessed, and I'm not afraid to admit it. I try to *limit* my intake and only go every so often, so when I do it's a really big treat. I've come to expect consistency, and unfortunately this Shake Shack was a little more meh than usual. Maybe it was just an off day, and you can rest assured I'll be back to test it out again!! My shack burger was sloppily assembled with too much sauce dripping all over the place. The bun was also soggy and soaked in a lot of butter. Let's be clear -- it still tasted perfect, because well, it's a shack burger. But it just wasn't the best shack burger that I've had. I also ordered a side of nuggets, and these were so greasy that I couldn't eat them. Usually the nuggets are fab, so they also could have just been off. Service was speedy and friendly, and there is a really nice outdoor seating section if the weather allows for it. Next time I'm hoping for a less greasy experience and it will be perfect as can be. ILU, Shake Shack. Always have and always will. read more

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The place is clean. Food comes out fast. I appreciate that the meat is antibiotic free. The fries are awful. Standard crinkle cut tasteless fries. Adding cheese doesn't help - the cheese topping is clumpy and tastes fake. This place could use some hand cut fries. Would make a huge difference. read more

The cashier didn't quite understand what I was saying and didn't acknowledge a few items. I quickly realized that he is on the spectrum. He was very pleasant, and I wouldn't mind if he got my order wrong a million times; the fact that they hired someone on the spectrum is outstanding! We need more businesses to make exceptions like this. The service, food, and cleanliness were excellent. read more

Arguably the best burger I've had. You can never go wrong here!! It's a relatively new location (finally Morris county) that's shares a parking lot with a bunch of other stores (whole foods, old navy, paper store which sounds weird but I digress) The burgers are cooked with a little crisp and the shack sauce has such a nice flavor added to it, the bun is a potato and really soft. Fries are really crispy and well salted. They usually put the cheese right on but I opted for cheese on the side which you can customized. Lastly, you can order online through their app, grub hub,etc or walk in and order at a kiosk or with a person. You have to try this place at least once if you've never been!!! read more

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I want to start by saying the only reason this place got two stars, instead of one star is because the employees seemed nice enough. Now the review. To put it simply this place is horrible , don't go. I am not a big fan of Shake Shack in general , but I find myself there about once per year . This was my first time visiting the Parsippany location . When I pulled up , the first red flag was that the front door was propped open . Unfortunately , I decided to give it a try . It took about 10-15 minutes each time I ordered a simple Shackburger. There was water leaking from the ceiling onto a table in the dining room . My chair was sticky . The restroom and dining room were a complete mess . My first burger was burnt to a crisp . My second burger, after telling them about my first, was semi-burnt to a crisp . The burgers were so disgusting and greasy , I wondered how so much grease could come out of such a fairly small patty. I guess the answer is it probably came from the grill . They really need to learn how to start cooking burgers normally . I know it's company policy , but most people do not like well done burgers . Big companies are afraid of ecological virus' caused by undercooked meat . But the fact is that the burnt char on anything is a carcinogen and linked to cancer . I like my burgers medium rare . The burger and the experience literally ruined my Saturday night and I feel horrible after eating the burgers . When I was a kid they used to call White Castle hamburgers "rat burgers ", but at least they tasted incredible. I am coining a new term for the Shake Shack burger ....."grease bombs". Greasy and well done like a piece of meat after a nuclear explosion. The surface of the burger was completely scorched with a razor-like edge to it . The other thing I don't get is why all these places are smashing their burgers . Completely pointless . read more

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Shake Hands With Shake Shack. Ok so Morris County finally got our own Shake Shack and It Totally Kicks Ass!! Everything on this menu looks fresh and delicious so I can't wait to try literally everything in this Freakin place. Today I'll be starting out this quest by grabbing a hold of a SmokeShack Applewood Bacon Cheeseburger Combo Meal and so far I'm getting the killer vibes that this is gonna be the start of a Be-au-ti-ful Friendship. You might wanna check this place out for yourself and grab up your own Stellar Shake Shack meal cause I sure AF ain't gonna be sharing any of mine anytime soon ;) Come And Get Your Munch On!! read more

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This is the third Shake Shack restaurant I have visited. I waited a while before going in for a try of this new outlet since I wanted to be fair. My prior experiences with SS at a mall and a highway stop were only meh. Here, you interact with a computer to order. No human to assist. Hmmmm. They get your cell phone number so they can contact you. Hmmmm. The design of the room is such that when the door opens, icy cold air washes the room. Hmmmm. They have table sanitizing cloths available so YOU can prepare the cool table tops for clean eating. My table needed it too. Hmmmm. I didn't see a veggie option for my wife. Hmmmmmm. Ok, the fries are really good. The portion size a bit small but very well cooked and fresh tasting. The burger - Nice but Habit and Smash (both close by) are a bit better (in my opinion). Still, my regular was pretty good. Too chilly for me to try their Shakes. I'll save that for later. More hype than performance for me but folks love their food - especially in the NYC outlet. Go try Yelp friends and see if you think I'm wrong. read more

Shake Shack Parsippany atop The Hill - Fast Food Near Me - Parsippany, New Jersey

I love Shake Shack and it's pretty consistent. It's really good for fast food! My favorite thing to get is the Shake Stack which is a burger patty and fried stuffed mushroom with cheese. I haven't tried their shakes but maybe next time! read more

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Quick service, very polite, food came out quick and the ingredients was fresh and quality. Easy to order and the place was very clean. read more

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The shakes and frozen custard at Shake Shack are the stars of this review. The burger was good, juicy, and tasty with a great bun but not in the In N Out class. The fries are good - crispy on the outside and hot and soft on the inside. These are better than most burger places, but still not as good as McDs. Friendly staff and clean location. Service is good with a beeper to tell you when your order is ready. You can also order o ahead of time via their app. Overall 4 out of 5 stars. read more

Shake Shack Parsippany atop The Hill - Shack Burger. Fries, and a Coffee Shake! - Fast Food Near Me - Parsippany, New Jersey

Here's the deal: it's shake shack!! If you haven't been crawl out from your rock and GO! I ordered a delicious double Shake Cheeseburger, Fries & Tea ... Everything has great quality buns are soft & fresh, meat is delicious... cheese melts perfectly over patties. The take out Covid service was great... wish the burgers were a little bigger ... however after inhaling it I was definitely stuffed.... read more

Shake Shack Parsippany atop The Hill - Double Shake Shack! - Fast Food Near Me - Parsippany, New Jersey

This review is for the food strictly as it was ordered/delivered via GrubHub. I've heard all the rage about Shake Shack while I was living in Cali but since we don't have one there, I never tried it. Now that I'm on the east coast, it was time for me to try. I ordered the Chick'n Shack w/ bacon (+$), shack sauce, cherry peppers, sliced onion, tomato, cheese (+$) and side herb mayo on the side. My man ordered a SmokeShack w/ lettuce, tomato, sliced onion, & pickle chips. Our order came out to $16 (I found random GrubHub coupon online and delivery was free lol). I will say that the food was not super warm upon arrival (it was barely warm) but that's understandable given that we did not eat in. The sandwiches were delicious - we both agreed! We didn't order any fries (since the burgers are enough calories on their own haha) but for 2 people $16 total is pretty affordable. I will be ordering again..maybe later..trying to be healthy! Ha! I recommend! read more

Shake Shack Parsippany atop The Hill - Smoker shack w/ lettuce, tomato, onion, pick chips - Fast Food Near Me - Parsippany, New Jersey

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The Shake Shak makes decent burgers and really good shakes. For the price, I would give it mid grades, as Shake Shak is simply too expensive for what they offer. I would rather pay more to get a better tasting burger. But its much better that BK or McD's. read more

They are quick but need to be more clean the people aren't the cleanest and can get sloppy from time to time. Soggy buns and hair in my food. read more

Shake Shack Parsippany atop The Hill - Found a nasty hair on my bun this is disgusting. - Fast Food Near Me - Parsippany, New Jersey

Full disclosure, Shake Shack Times Square sent me a $10 gift card after I gave them a 4 star review because I said I didn't like their french fries. This is a Shake Shack like any other. Delicious burgers, excellent chicken sandwich, and amazing hot dogs. I do love their shakes too, but still am not a huge fan of the fries. Ordering from the touch screens is a breeze, but if you need to use a gift card you have to go to the cashier (they had trouble with ours but got it solved after a few minutes). I like the decor and this location is windows on all sides, so it's bright and breezy. read more

Why so unfriendly? Hate your job so much you can't smile or say hello? Burger so small and barely warm. Fries were cold, they were replaced with hot fries but I had to wait. Chicken sandwich very small, size of a chicken tender. So many employees, however the wait is too long not to get fresh hot food! Better off going to Habit Burger where food is fresh & hot! read more

Nice place as they are recently opening. Clean and staff seem to get a long. Bathrooms clean. I was looking forward to trying thigs place. This location open a couple weeks the time of this review Seem little pricey for the portions given. I guess they are in the training phase. Because I've seem 3 people returned their orders for something missing. My order had no lettuce and tomatoes as should have and it was not hot at all. But did not feel like returning it. It was a very greasy burger. The fries on there other hand were tasty and hot. The vanilla shake was pure ice milk and still with ice chips in it. Like it was taken out of a freezer. The shopping center itself will have a: Homesense Whole foods [Nov 6 open] DSW Paper store Ultra beauty read more

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I haven't had Shake Shack outside of the city, but I'll tell you that not waiting for an hour for your burger makes it taste better, haha. Came to this location for lunch before doing grocery shopping (shopping while hungry is a good recipe for ending up with too many snacks!), and I was not disappointed. I got the Shack stack and my wife got the smoke shack, both fresh, delicious, and went well with the cheese fries and malted cookies & cream shake (omg get it). It was a bit pricey for a burger and fries (~$20 per person), but it did deliver on flavor for sure. I don't often have burgers, but these guys in the top of my list when I'm craving one. read more

Shake Shack Parsippany atop The Hill - Smoke Shack & Shackstack snack attack! - Fast Food Near Me - Parsippany, New Jersey

I came here today since I was in the area running an errand. I was hungry and craving a burger so I looked up options in the area -- I was surprised when I saw there a Shake Shack only a mile away! It's a new location so it is very nice inside with a good amount of seating. I walked in around lunchtime and there were several customers. You can either order at the kiosk or with the employee I ordered my usual, which is the Shack Burger with a side of fries. I don't know if it was cause I was so hungry but this burger was EVERYTHING. I've had Shake Shack multiple times over the years and always enjoyed it but there was something about this burger I had today. All ingredients are super fresh! The burger was juicy and flavorful -- I love the slight char/crispness of the edges. The sauce is amazing. I had a great experience at this location and will be back for sure!! read more

Shake Shack Parsippany atop The Hill - Fries and Shack Burger! - Fast Food Near Me - Parsippany, New Jersey

Udate...Much better at this location now. Gotta say...Agree with Anthony Bordain...One of the best burgers around the NJ/NY area is right here at Shake Shack. The one at Willowbrook mall makes them perfect. Like all Shake Shacks....and yes...gotta get the fries... read more

One of my favorite go- tos in the Parsippany area. Love the shroom burger, the seasonal truffle burger specials and the cheese fries. A delicious, easy go to with kids in a clean, modern environment. read more

This review is for the Korean Fried Chicken Sandwich and the Spicy Korean Fries. I ordered on Uber Eats and the sandwich was BOGO, and I chose pick up to avoid any temperature issues. The sandwich was pretty good for a fast food place, and I was impressed! I am docking a star for the fries. It just didn't wow me and think they could have done more with it other than seasoning. I've never been to Shake Shack before, but this location has plenty of parking since it's in a huge shopping center. You won't have an issue getting in and out. read more

Actually surprised to be leaving a 4 star review for Shake Shack. I am a loyal Wendy's lover but was willing to give this place a try. I got the Hot Honey Chicken Nuggets which were breaded well and good flavoring. The habanero mayo that comes with the nuggets was good but way too spicy for my liking. The flavoring was there in the initial taste but was very spicy. It would be more enjoyable with less heat! The fries were eh. I would rate them low if I was writing a review only on the fries. They definitely need seasoning. The milkshake was good - could have been a little more chocolaty but the added chocolate chips and cookie helped (3.5/5 on the shake). The chicken sandwich was good (4.5/5), I only tasted a small bite. Despite my thoughts going into it, i'd come back! read more

Shake Shack Parsippany atop The Hill - Fast Food Near Me - Parsippany, New Jersey

1 hour 20 minute wait for a milkshake and fries. I have only been here a few times. I wouldn't say they're way too overpriced, and their food is great... However, I once stopped by for a milkshake and fries. There was no line, and I ordered at the kiosk. There were maybe two people sitting down and eating at the tables inside. I sat near the front door and waiting for my order to be called. I waited... and waited. It was not busy. And there seemed to be a full kitchen staff as well as someone walking around in the back of house. No milkshake or fries could justify that wait read more

Yum! I always love Shake Shack (the shroom burger is my fav) and appreciate the online ordering option. It's no contact and I just pop in to pick up the bag with my name on it. The new hot chicken options are good. They're just dusted with a spice mix, which is good but can be a bit too much sometimes (meaning kind of gritty and has a raw spice taste). But seeing as we don't have any options for Nashville hot around here, this does hit the spot. read more

The Christmas shakes are really good! I enjoyed the "Christmas cookie" shake a lot...The chocolate spice shake was amazing too; the only thing is, it didn't pair well with a burger. The burger was cooked well but honestly it lacked flavor. Overall I would suggest if you're going to try the Christmas shakes, to get the Christmas cookie if you're getting a burger; but get the Chocolate spice if you're drinking it alone or pairing it with fries. For reference: The Christmas cookie tastes like vanilla cake batter; The chocolate spice milkshake tastes like a chocolate gingerbread cookie read more

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The food is good but you are at risk of unsanitary conditions and food poisoning. I would probably go somewhere else since it is very expensive read more

1st and last time here. You order on the kiosk so there is zero human interaction. That's fine. But the burgers at almost $7 for a small measly burger and almost $4 for cold fries? Never again. How is this place still in business? The burgers were so ridiculously small. The fries were cold. Not even warm. My daughters hot dog was charred to a crisp. Disgusting. read more