Came here a few times and it's a good stop for a quick delicious burger and crinkle fries. And if u want to add a few more calories... get the shake too lol. Burgers are always fresh and made to order. As are the fries. I usually order online and it's really quick within about 15 min ur order would be ready. It's right on the corner of grove and Columbus. Perfect location right off the PATH train. Inside is nice a lot of seating pretty clean when I was there. One of my favorite burger spots in town. read more

Shake Shack - Inside - Burgers Near Me - Jersey City, New Jersey

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Came here on a weekend evening and ordered truffle cheese fries, avocado chicken burger, and vanilla shake. They were awesome, delicious, and well made. It was worth the wait. The ambiance is great, lots of customers, clean, and organized. Will definitely come back to this place again in the future : ) read more

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Why is it sooo cold in this shake shack. Thermostats at 69 degrees OMFG. It's 38 degrees outside. Are u serious. Not coming back to this raggedy shake shack. My damn soda was flat workers gave me an attitude. I guess they don't want ppl to dine in. It's also dirty. They need to clean up. The owner needs to do better. Please don't come to this shake shack in downtown jersey city. Run. There"re better ones. read more

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Always some bs going on here. Found part of a grill cleaning sponge in my sandwich. Never going back. This place should close.

Ordered a lettuce-wrapped burger. Burger was lacking in seasoning, like literally just needed a little salt.

I've been dying to try this burger joint for awhile now. The wait time was standard for a fast food restaurant. Just about 5-7 minutes or so. The staff was friendly and cordial . The seating area was wide and spacious but fairly standard and nothing that stood out but it's fast food so not meant for you to stay and play . The burger I chose was the shake shack burger with the cheese fries. Both cooked to perfection. The amazing part of both was that cheese sauce. I have no clue what it is but man I want to buy a bottle of it. The price was far more than I anticipated seeing as it was a one patty burger . Total for burger, drink and fries was about $20. yikes If you're in the area and need a decent burger and fries combo with a drink and you just so happen to not care about cost this is the spot for you. read more

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I recently experienced food poisoning after finishing the shack burger. The diarrhea started within 15 minutes. It appears that the patties were not ordered to be made but were instead cooked in batches. When I picked up the food, only three people were dining in. It's the second time I got food poisoning from this store. Definitely something wrong with this store. read more

always a solid choice, and this location really stands out. ordering is super easy thanks to the self-service kiosks, which are really convenient. I always thought the burgers were solid, never really had an issue with consistency lol. The staff here is also friendly, and one thing I really appreciate is that they bring your order right to your table instead of calling your name to pick it up. it's right next to the PATH train station, so grabbing a bite before or after your commute is incredibly convenient. read more

Was shocked to see what I been eating is Tyson Chicken. I guess to them it doesn't matter about nutrition info or calories. I don't blame the team, pretty sure it's management's call. Staff look miserable, don't even say hello. read more

Shake Shack - Tyson Chicken - Burgers Near Me - Jersey City, New Jersey

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Premium price mediocre food. Staff looks tired, depressed & like they hate their job. I have had shake shacks chicken sandwich a few times, expensive but worth it as it used to be delicious with a nice panko/ crust/ crunch but not this time around. Chicken Shack was no better than a Wendy's chicken sandwich at twice the price which equals a scam. I also got a beef patty instead of eggplant, with shroom. was pissed because I don't eat red meat, gave to my Motherinlaw. Overall a crappy outside food experience on one of the best weekend in the past few weeks. absolutely no reason or motivation to buy food here again. read more

I love Shake Shack and am happy that they opened one near me! I got their bacon cheese fries, shroom burger, tiramisu shake and orange dreamsicle. Bacon cheese fries - SO good! Melty cheese and crispy bacon bits slathered on top of crunchy crinkle cut fries. Yum! Shroom burger - the mushroom patty had a great crunch! Also really good. Tiramisu shake - I was excited to try this one but surprisingly this one is a little too sweet and heavy for me. I was hoping for more bitter, coffee flavors to balance out the sweetness but the sweet cream overpowered other ingredients. I liked the piece of Ladyfinger that came with it though. Orange dreamsicle - This one is more balanced (sweet-sour) of the two shakes. Not bad! read more

Shake Shack - a man and a woman ordering food - Burgers Near Me - Jersey City, New Jersey

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Big fan of Shake Shack. Bit on the pricey side when 2 apple juices; 2 fries and a soda come out to almost $25....but it is what it is.... Staff is usually very nice and the place is always clean. Thanks! read more

I have not made any reviews of Shake Shacks lately. This will be my 2nd time eating at one of these places. Me and my girl came here for lunch one day, and we all wanted burgers and fries. She does not eat hamburgers unless they have Kosher meats. So, we ordered her of what you would call Animal Style Fries with Cheese and onions, and french fries. It's a known name for our California burger joints of In and Out. Anyhow, we had fun eating and enjoying our time here. Service was good, and people were nice. I was happy. read more

Today I placed an order for that was or 10 piece chicKen nuggets and order of fries and a drink that I had to delete due to no ice today. I was there with a group of 14 I then opened the box which to me revealed a skimpy looking order and realized they could not compete with other fast food restaurants. After the 4th piece all I could taste was dirty old grease. Dump me instead of taking them back I just trashed them and continued my conversation with my fries and co-workers. Never again! nuggets read more

Ordered a hamburger loaded...see pic below. This is how I received it. Horrible experience. They do not care either. Yuck! The buger is cold and one small piece of tomato. Terrible!!! read more

Shake Shack - One of the worst hamburgers I've ever had - Burgers Near Me - Jersey City, New Jersey

Ordered shack burger and 6pc chicken bites, was disappointed at first with the burger having only a little piece of lettuce. I'm a shake shack lover so I know this is not something normal. But I got more disappointed to see one of the chicken bites was a poorly looking tiny strip of maybe chicken and breading. I know I had to go back and complain. I went to see the manager and complained. I told him not to serve customers a piece like that. He told me not to lecture him about his job. i argued that that's not right. Though he made the mistake right by giving me a refund, coz I was asked what I wanted to happen, he offered I can keep the food, which I did because I didn't want it to waste, offered to replace the food, I just feel that he didn't seen apologetic enough about what happened. Yes, you can offer all those stuff but if you say it with attitude just to shut you out, I didn't feel that was a sincere gesture. For this, I don't think I will return to this location again. read more

Shake Shack - Burgers Near Me - Jersey City, New Jersey

Had a burger in the evening, the burger feels like it's drinched in oil. Flavor is nothing but salty. Would not recommend

Came here on Sunday afternoon. The food is great! But the service is exceptional! My son showed curiosity and Thank you Damon for taking extra steps to show him around. My son enjoyed the experience here very much! read more

Shake Shack - Burgers Near Me - Jersey City, New Jersey

They were so kind to my 10 yo son and tho he was short by a dollar they still hooked him up! Thank you so much for exceptional customer service to a child even though it was of no gain in anyway to the employees who helped him and showed him compassion and love Blessings from the One who sees all! read more

Order my food through yelp. Arrived to the store about 10 mins later. I kept asking how much longer (because I was on my break) They kept telling me "5 more minutes". I Waited OVER 30 minutes. After the 30 mins I asked how much longer and they told me they didn't even have my order! How ridiculous. Furious and hungry. I left even though I already paid. read more

Amazing here!!!!!!!!!! Everything is perfect. Nice Service, Nice burgers. This is the best burger I've ever been to. read more

Shake Shack food is very good, but impossible to call this location "fast food." A 20 min wait for a burger in a mostly empty store is crazy for what you're getting. Place is clean but staff is totally disorganized -- can't keep track of orders at all. read more

Worst experience of my life at this shake shack. The customer service was so bad I was CHARGED & never got my food. Manager did nothing to help with the issue and told me to drive back to collect refund. read more

David was extremely nice and helpful. He made my experience 100 times better. The food is good per usual. Someone please give David a raise!!! read more