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Shake Shack Bryant Park

3.1 (48 reviews)
Closed • 10:00 am - 11:00 pm
Updated a few days ago

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Cheese Fries
Hunter C.

As far as Shake Shack locations go, this one leaves a lot to be desired. To start, this location is very small and there's barely anywhere to sit. Furthermore, the service is very slow. To explain, it took me over twenty minutes for a burger and fries. On the other hand, the food was solid, but could have been better. With that being said, I ordered a shack burger with cheese fries and it was fine. To put into words, the burger had good flavor and the bun was fresh. However, they barely put any sauce on the burger. In similar fashion, the fries were decent, but not great. The fries were crispy and hot, but the cheese was gooey and tasted a bit weird. Knowing that, the food was fine, but I've had much better Shake Shacks before. In a general sense, this is one of the weaker Shake Shack locations I've been to, but the food was still enjoyable.

Chicken shack & Chocolate Yule Log Shake
Jayden D.

I had another place in mind but it wasn't open today so I settled on going to the nearest Shake Shack in the area I was in and it happened to be this one. Inside is pretty barebones, doesn't leave much room to eat inside and the place was very busy. The service, not the best I've experienced but I won't be too hard on them, since they've had 30 other orders to tend to. Mid service and condensed location aside, the one thing they came in perfect was the food and even though I just ordered a chicken shack and a shake, the chicken sandwich is always tender and the specialty Chocolate Yule Log shake was profoundly delightful. All 800 calories of that shake was pleasing to the taste buds. If you're more or less looking to get something on the go to eat, this isn't a bad choice.

Marissa L.

I've been to a lot of Shake Shacks in the city over the years, but while this location is convenient, I didn't have a great experience here. Located close to lots of offices, Bryant Park, and Times Square, it was, of course, busy, so I didn't expect our order to be quick after we ordered on the tablets. But, as another review mentioned, this location seems to have an issue with the food being ready quickly and then sitting there. When waiting for the food, there is a full view of the kitchen area. My kid loves their hot dogs, while the majority of orders are burgers, so it was pretty easy to track when his hot dog was done and then time how long it was sitting there waiting. Almost 15 minutes. If it had taken that long to be cooked and ready, then I'd completely understand, because they are so busy at lunch. But for the only thing in our order, a single hot dog, to be done and just sitting around for almost 15 minutes? There has to be a better way to get finished orders out. There isn't much seating inside (maybe enough for 12 people), but on a nice day, that's fine because you can eat outside in the plaza. I don't think I want to wait that long for a hot dog again though, so we'll probably just go to a different Shake Shack.

Troy E.

Slow slow slow, but worth it. I placed my order using the mobile app, but still had to wait. My last experience at Shake Shack wasn't too great, but this one was much better. I got a shack burger, fries and a shake. Usually I get the fries, burger and shake trifecta with a Shack Stack instead, but I had Joe's pizza for a snack a couple hours before and I didn't want to get a food baby (I still did though and they might have been twins).

Susan C.

Clean, spacious new location that just opened a week or so ago, I've been eyeing it for a while and nice to have another lunch option in the neighborhood. Pretty standard shake shack menu, I got the regular hamburger for lunch today with most of the fixin's and it was the perfect sized burger for me, maybe on the smaller for a larger person, but I guess that's what doubles are for, or for $6.09 incl tax for one hamburger you could buy yourself a second one. Personally I'm a fan of the shakes and custards, though usually the ones with fewer add-ins for less sweetness. Planning to try a couple of these here as an occasional summer treat. Service today was good, I placed my order online directly on their website at 1:55pm and my order was ready within 10 minutes for pick up at 2:04pm. They encourage you to order online prior for pick up, tho I see self-service ordering stations set up in the store too. No seating due to covid, all orders are for pick up, and masks are required for entering. The staff is ready with tablets and you check in with them, they then pass your bagged food from the pick-up shelf to you. Glad to see the employees also wear masks and gloves.

Avocado Bacon Burger

The burger was so good and tasty. The portion size was just right. The beef patty was excellent. Would go there again! Service was very quick. Ambiance sitting at the tables outside was perfect.

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2 months ago

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2 months ago

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10 months ago

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5 months ago

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3 years ago

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3 years ago

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4 years ago

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3 years ago

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2 years ago

Love the Shroom Burger never disappoints nice friendly place to eat when in the go. Have been here several times service always good

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2 years ago

All ways when I was visiting shake shack . The burger is great love it and price right

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1 year ago

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3 years ago

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2 years ago

Tiny, only a few chairs to sit. No ketchup, no napkins when we went. Food was good. That's about it

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5 years ago

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3 years ago

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4 years ago

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2 years ago

Never again. Ordered through kiosks. 20 minutes later had my over priced, small ass burger and cold fries.

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5 years ago

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Amazing vibes and food! We got a lunch reservation and I was surprised at how busy the restaurant…read morestill was. Service was a bit slow but not an issue. The waiter was really nice. I ordered the non-alcoholic ginger drink, spicy rigatoni pasta and the truffles pasta and Monkey Bread. Everything was so light and fluffy. None of the food felt heavy or greasy. Would definitely come here again!

Made a plan to reserve a table 21 days previous to when we would be in the city - and was able to…read morespike one. There is currently construction and scaffolding in front of the place, but you'll see signage where to go at the opening of the scaffolding. We walked in, past the bar and checked in. We were seated within 5 minutes. I ordered a bourbon old-fashioned and we ordered crab rangoon as a starter. There were a lot of them and the sweet chili sauce was great. For my entree, I ordered the vodka rigatoni and a side of buttered broccoli. The vodka rigatoni was really good - liked the flavor and a decent size of pasta. The broccoli was really good for some reason to me. Also tried the truffle mac and cheese which was incredibly rich and tasted great. As a dessert, we had the chocolate pie which was dense, rich, and topped with a huge dollop of whipped topping. I really liked the atmosphere of the place, loud roaring 20s style with jazz playing. Plus I kept finding myself checking out the mural on the wall. Try it for yourself - but worth the fight to get a table.

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Shake Shack Bryant Park - burgers - Updated May 2026

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