Great clinic! Professional and kind people. They have fun Dr Seuss stickers on the wall :)read more

Today I went to Merrimack pediatrics due to the sickness of my son. After completing the doctor's…read morevisit we are trying to come out. Meantime, the front office called us and handed over the bills that were 2 and 1/2 years and 1 and 1/2 ago respectively.

The staff was particularly courteous as one woman walked all the way thru the building to find me!…read moreApparently I was on the wrong side of the building and instead of overloading me with confusing directions she took the time to walk to me, locate me and escorted me all the way thru the hospital and up to where the MRI office is. Before calling her I was wandering outside in the blustering cold trying different doors with no luck. My appointment was at 11pm and thankfully I was early as usual. The hospital looked like a ghost town at that time! It was a cold night and I was beginning to lose hope as I'm sure I noted a small group of vultures circling overhead at one point. Lol. Yes, I'm man enough to admit I was slightly scared picturing myself caught in an episode of The Walking Dead as the entire hospital looked swamped in darkness as if it'd fallen victim to a zombie attack! Then she appeared and with a big smile let me in thru the doors explaining I'd been mistaken. I'd come to the wrong side of the building. The check-in was smooth as silk, everything explained to me perfectly and within 5mins of walking into the office I was changed and being propped-up on the MRI machine. The girls that performed the MRI were awesome! Just the nicest ppl I've dealt with all day long! They took the time to explain everything we were going to do, what they'd be asking from me and made sure I was 100% comfortable throughout the process. It was a breeze! They had me loaded up with more pillows than my wife has on our bed at home! It was all about my comfort. They took pleasure in taking care of me, being really nice to me, and it all was genuine. They both told me how much they loved their jobs and I can see why. I'm a big believer in doing something for a living where you can feel like you've performed a service for ppl, especially those that are in need of help or aren't in the best chapter of their lives. Although I was there for just a bicep tendon I'm sure they see patients who are in the midst of just terrible circumstances when they walk into their "office" and they struck me as the perfect types of folks for those situations. Little things like that are what's important in this life. I know they def would've brightened my spirits with how easy they were to be with, talk to, and laugh with. They really do do a great job and I hope this here is all taken into account because they deserve it. I can't say enough about how cool the whole process was. Thank you very much-you guys were real pros!

Absolutely horrendous experience with billing and customer service. Be prepared to wait be prepared…read moreto have no empathy or compassion and highly unskilled phlebotomist..

I love that this is a one-stop shop of coordinated care. They have a very useful app, excellent…read moredoctors, and great staff. You can have your Rx filled while you get your labs or imaging done. Lots of parking too.

I've had 2 visits to the Atrius Chelmsford location-with a General Surgeon Dr Gutweiler for a…read morehernia and a mammogram. Dr Gutweiler seemed distracted by a woman he brought into the exam room with him without giving me a reason. I didn't leave with much confidence in him and went somewhere else for the hernia repair. Things happen, I get it. But I'm writing this because the mammogram tech caused a lot of pain to one breast then she had to do it again because it wasn't showing up the way she wanted to. It's been 2 days and my breast is still sore. Even if I have to face the Boston traffic I will not be returning to this site again!

This review is going to be about the Office Experience only. The practice itself has a good few…read moredoctors that work there, so if you're looking for a recommendation, I would look at each individual doctor. At this office, it is not uncommon to wait for over 30 minutes for your schedule appointment. While waiting, of course, patients are delighted to listen to the staff's loud conversations detailing experiences at the Medieval Times Restaurant in New Jersey, as well as personal reviews of films such as Fight Club. This lacqskadasical attitude in the workplace is indicative of a lack of passion for the job. How are doctors going to take appointments on time if their staff is slacking, laughing, and ignoring their duties? One would anticipate that Orthopedic doctors understand the need for the bones of any system to be healthy--but not here! The entire practice needs to be restructured. Too many doctors to triage and a slacking staff all leads to unhappy patients. EDIT: JUST HEARD A DOCTOR SAY "THIS IS TORTURE" THIS OFFICE PURPOSEFULLY OVERBOOKS TO MAKE MORE MONEY, NEGLECTING PATIENT EXPERIENCE AND OVERBURDENING DOCTORS' JOBS

Been a patient there for a few separate incidents. Recently, a broken ankle that required surgery…read moreand metal plates. If you happen to break something, get referred to these guys. If it's the ankle or foot, insist to get Dr. Baker. Highly, highly recommended!!! I couldn't wish for a better doctor. He's been absolutely outstanding. Before, during and after the surgery. And if you hand/wrist/carpal tunnel/joint + knuckle pains and other hand problems, consult with Dr. Alter. Highly satisfied with the diagnostics, treatment and care I received. Highly recommend OSA of North Chelmsford!

Important : I saw an orthopedic doctor with a group of orthopedic surgeons in New Hampshire. This…read morewas for a significant injury that took 3 months to treat and start treatment. With poor results. Disappointed I researched and found Dr. Scott Sigman . Wow what a difference. I had been misdiagnosed. Dr Sigman has traveled the world teaching his perfected techniques on shoulder and knee surgery! He has practiced orthopedics for multiplayer sports teams. If you want the best, I would recommend anyone looking to have shoulder or knee surgery, drop your doctor now to get the best treatment.

I highly recommend Dr. Sigman. He performed my son's ACL repair following a hockey injury. We…read morefollowed the plan going to Ortholazer post surgery (private pay) and made it through easily with no opioid medications. My son was told he would not play hockey his senior year of high schoo, he missed 2 games and was back to full contact 6 months after surgery.

Horrendous. Zero patient care, zero responsiveness. I'm not sure anyone actually works the phones…read moreor listens to any of the messages. This clinic serves as a model for what not to do to make patients feel supported or listened to.

been waiting for two days for a returned phone call.there was supposed to have been a presciption…read morefor my older father who has rsv called in for pickup at the cvs.persciption was never called in.made three phone call to the clinic and was told that they would speak to the doctor and get right back.well after 2 days and 3 phone calls from me as they never got back as promised.very unprofessional.so do yourself as favor and go elsewhere.

Great and knowledgeable awesome bedside manners very compassionate I've been going to him for 10…read moreyrs office always very clean room area were they put the steroid injections to.