I couldn't have had a better experience with Dr. Brackup and his team. From my first consultation,…read moreuntil my final appointment, everyone in the office was an absolute pleasure to deal with. I am so thrilled with my results and they completely exceeded my expectations. I'm so grateful for the care and skill that went into every step of the process. I would highly recommend Dr. Brackup to anyone!

A close friend of mine who had her under eyes done by Dr Backup looked so good post surgery that I…read moreknew I would be using Dr Backup myself when I was ready. When we had our first consult I felt very at ease and secure and just knew this practice was a good one. I ended up doing upper and lower eye and the C02 laser for under eye. I could not be more pleased with the outcomes. I was forewarned that this is a messy recovery and it certainly was. But once I decided I wanted this, I accepted the 2 weeks post surgery for recovery and it worked out fine. This practice tracks client's progress and schedules several follow ups post surgery. Bottom line is- this group cares and I felt very comfortable. I love the results and recommend to my friends !!

The eye doctors are fine but dealing with the contact department is so frustrating. My husband…read morepicked up my sample contact lenses, nobody could tell him which contact was for which eye and when I've tried to call them to get the information no one answers the phone. Maybe if I'm lucky, they'll call back. Doubt I'll actually order the contacts there because the service is so bad.

This place is the worst!!! The eye doctors are fine. The glasses department is the worst!!! I have…read morebeen to the Southampton location 3 times to pick up my glasses. The first 2 trips I left after waiting a half hour without being acknowledged. This time I go on a Saturday and the website and front door say open 8-12 on Saturdays. They are in fact closed. The customer service here sucks.

"When Groupons and Treatment don't mix" can be the name of my review…read more.. I visited this spa over a year ago. I had a Groupon for a treatment, but unfortunately, my experience was far from positive. Irina refused to treat me because I had filler in my face, even though it wasn't in the area I wanted her to inject. Throughout the visit, she repeatedly mentioned that the Groupon price was "just a gift" to the customer, which struck me as odd since I'm familiar with Groupon and know how it works. Irina's tone was rude and abrasive, which made the situation even more uncomfortable. She then called Bobby-the manager to confirm that I wouldn't be treated that day, suggesting I come back when I no longer had fillers in my face. The manager offered me a "rain check" to return in a few months. While I understand that the provider has a right to refuse treatment, and I appreciated the offer, the overall experience left me feeling uneasy, and in the end, I decided not to return. The energy of the place didn't feel right, and given the many other options available, I believe there are better places where customers are treated with more respect and professionalism. It's always better to go to places where you feel valued and comfortable!

Irina is a goddess. She took her time with my appointment and reflected on my overall decision for…read morefiller and Botox. She corrected a previous disproportionate lip filler into corrective perfection. I will be driving the extra hour to see her again!

Paying for all those days in the sun. Doctors Amir and Bhavi are exceptional. Take their time…read moreattending to skin damage and remedial care. Office staff is best I've seen.

Was referred by my primary. Had an appointment two weeks ago with nurse practitioner for a routine…read morecheck up. A mike was removed for a biopsy. I received a phone call on Monday that I was unavailable to answer with a message they had my biopsy results and ti call back. First, they left the incorrect phone number. The last 2 digits were transposed. I called Tuesday, Wednesday and Thursday and left messages. No response. I called first thing Friday morning and spoke with someone at the front desk. Asked my DOB and then put me on hold. Said Amanda would call me back. I believe the office is now closed for the day according to their hours. This is absolutely unprofessional. The anxiety waiting for results like this is traumatizing. To not get a response after a week of trying to get in touch with someone is ridiculous.

Dr. Dibello performed multiple surgeries on me and the results were terrific. His staff from the…read morefront desk to office Manager are the best! you will get treated with respect and dignity. The Dr. himself is so very nice and will answer any questions and concerns you have. I highly recommend him and his procedures are all performed at Holy Redeemer hospital.

Because he was local, I went to Dr. Dibello for Botox injections back in 2023. I paid what friends…read moreconsidered, TO MUCH. At the time, Dr. Joseph N. Dibello suggested Dysport - never heard of it, but went with it and was satisfied with the result. Fast forward to 2026, I returned for another session of Dysport. I was informed that Dr. Dibello no longer uses Dysport, but was assured that Botox would be just as affective. Dr. Dibello explained to me that Botoxs' results would not be as "immediate" as Dysport, and that it could take several weeks to see full results. Within the first few days, my entire brow line swelled up and was lying on my eyelids to the point to where it was obstructing my vision. My family told me that I looked like a Neanderthal. Another family member, who works in the medical industry, told me that the doctor "missed the targets." Ever being an optimist, I stuck with the words Dr. Dibello told me about the Botox taking some time, so I was patient. After 6-7 weeks, the swelling dissipated and my wrinkles returned to full form, as if I received no Botox at all. I called Dr. Dibello's office, stated my situation to the receptionist. She told me that Dr. Dibello was not in, and that he will get back to me. Several days later, I received a call from his receptionist, who went on - speaking over me - with numerous excuses as to why they will not make good on my horrible result, including blaming my wrinkles (huh?), and flat-out lying as to what I was told about Botox, and the time frame of results. DO NOT IGNORE THE RED FLAGS. The two times I was at this office, there was no one else there, and he only has one staff member. This guy apparently does not get much business - I now know why! Dr. Dibello also has the personality of a wet dish rag. He lacks people skills, and comes off as awkward and insecure. Lesson learned!

Hi, I gotta tell me talk about 6 years ago. The best thing that I've ever did for myself. The staff…read morewas extremely friendly. The follow-up was excellent. The doctor was extremely friendly and very experienced. Genuinely concerned about your procedure and your follow-up. I will recommend this office to anyone. That's interested in not just the tummy talk, but other things I bet you would like to get done.V.T

My husband had large stretched ears. He decided to have them surgically corrected as he got older…read morefor work and for our wedding. The staff and doctor were great. The procedure went very well. Everything was explained to him as it was happening. I was shocked at how great his incisions looked. Now,months later he has very small barely noticeable scars that no one notices unless we point it out and they look very closely. He's so happy with his new ears!

5-Star Review for Dr. Benjamin Lam…read more I can't say enough amazing things about Dr. Benjamin Lam and his team (Beth) . From my very first consultation, he made me feel completely comfortable, heard, and confident in my decision. He was honest, kind, and incredibly detailed in explaining what to expect before, during, and after my tummy tuck. The results have truly exceeded my expectations -- my stomach looks amazing! My incision is clean, smooth, and healing beautifully. Dr. Lam's work is not just skilled, it's artful. I feel like myself again -- even better -- and that's something I'll always be grateful for. His staff Bath has also been wonderful every step of the way, answering every question with patience and care. I never once felt rushed or dismissed. The entire experience has been life-changing for me, and I'm beyond thankful I chose Dr. Lam. If you're considering a tummy tuck or any cosmetic procedure, I wholeheartedly recommend Dr. Benjamin Lam. He's truly the best at what he does.

Dr. Lam is amazing to say the least! He did my breast augmentation and he did an amazing job. I…read moreknew he was the right plastic surgeon when his plan for me was exactly what I wanted. The process was super smooth and the results are phenomenal. I feel like a new improved me. The ladies up front were super nice and so helpful. I highly recommend him, best decision I ever made.

My prior review for this provider, was a mistake, please ignore. I meant it for another provider.read more